Kaltura Reviews

Updated 3 Jan 2021

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3.8
60%
Recommend to a Friend
90%
Approve of CEO
Kaltura Chairman and CEO Ron Yekutiel
Ron Yekutiel
66 Ratings
Pros
  • "Very flexible work hours and a lot of options to work from home(in 9 reviews)

  • "global approach with sensitivity to work life balance, the product is the future of cloud TV(in 7 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "A good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Technical Support Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaltura full-time for more than a year

    Pros

    - Very nice, helpful and interesting people to work with. - The company is on continued growth throughout my years here. - Awesome benefits. - Worldwide company with 24/7 coverage

    Cons

    - The fact that the company resides all around the world (including clients) might mean it will require some additional hours, though the company is flexible with the hours.

  2. Helpful (4)

    "Potential, but poor management and lots of nepotism"

    2.0
     

    I worked at Kaltura

    Pros

    Flexibility, colleagues, and great customers

    Cons

    Politics, lack of attention to people and follow up on commitments, and lots of nepotism


  3. Helpful (6)

    "Poor company culture - avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaltura full-time for more than a year

    Pros

    Flexibility Good compensation package Some nice people

    Cons

    Negative organisational culture, a lot nepotism and politics... poor management Lack of collaboration Product quality and service quality are very low No innovation

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  4. Helpful (20)

    "A triumph of ambition over ability in EMEA"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaltura full-time for more than a year

    Pros

    On paper Kaltura looks like the right technology in the right place at the right time. On top of that it has a young, hopeful culture. There were many talented, passionate people there when I started.

    Cons

    they are let down by their slow evolution, poor processes and lack of experienced professional management. 2 dramatic changes of management structure and product focus within 6 months is not the sign of a stable company with clear strategic and operational vision. This is a highly technical solution which requires a long sales cycle with close support, every implementation is an open source build - at a time when clients want plug and play cloud solutions with slick mobile apps. Demand generation: the four person team managed to generate just 1 lead a month in my region and zero PR. Pre sales support: inexperienced management removed 2 thirds of the pre sales team just after a round of sales hires - leaving us high and dry with no support. Customer support: for nearly a year just one dedicated support person for the customer base. Engineers had to be begged, borrowed and stolen to provide emergency support but always long after the client had lost patience and confidence. Sales Process: all quotes have to be approved before being sent to clients. There is 1 approver, based in Israel, who is almost never at her desk. The average approval process takes a week and then only if you chase every day and escalate through two levels of management. This makes it impossible to act dynamically and to be responsive to client needs and competitor maneuvers. Just to complicate it further any PS work has to be approved by another single approver - even though member of their team and the pre sales team were involved in the scoping. Bottomline - good luck getting your costed proposal in front of the client before your competitors. Implementation: even though the financials and the PS work was approved at the sales stage all signed orders go back through the same over stretched, un responsive approvers. Again this will take at least a week and then only if you chase it like crazy and involved at least 2 levels of the management team, by which time the client is pulling their hair out and calling you daily. Customer Success: a great team maligned by the wider business. Thanks to the lack of support and delayed implementations the CSMs spend almost all their time fire-fighting and plugging the holes created by unresponsive support rather than developing trusted partner relationships with clients. General management: despite being scheduled for 90 days after starting and despite regular chasing it took them over a year to produce the stock option plan - which was not worth the paper it was printed on. After 18 months they still had not rolled out the pension scheme - again promised for 90 days after starting. Communication and Collaboration: for the entire time of my employment this “communications” company had 2 different conferencing systems that never worked despite having an IT contractor on site. The system could have been replaced for £1k but no….every week time wasted cobbling together free third party software packages and plug in speakers for company calls, often with drop outs, poor quality and instructions for participants to cut their video feed because of lack of bandwidth. Implemented Yammer - failed. Implemented Slack - failed. Implemented Facebook at Work - failed. Lack of understanding, clear vision and management support. Fridays: being an Israeli company key people don’t work on Fridays. Great for Israel, no good for Europe. Given that all the critical approvers are in Israel this just doesn't work and won't until these roles are replicated in Europe, or the process is changed. Language: get used to being surrounded by key people all speaking a foreign language, effectively excluding you. No matter how hard you try to engage - if you are not Israeli, you are always going to be on the outside.

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  5. Helpful (1)

    "Amazing Team, Great Culture, Great Career Growth Opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Customer Success in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaltura full-time for more than 3 years

    Pros

    The culture at Kaltura is second to none. It's an incredibly relaxed and friendly team and even though there's been a huge amount of growth since 2006, you can still pick up the phone to the founders to tell them about an idea you have or to give feedback. Unlike other companies, there aren't the same ceiling boundaries that prevent you having access to the exec team. There are always new opportunities and staff are actively encouraged to advance to other teams to grow new skills and to travel and work in other geographical locations. there's a flexible "work-from-home" policy which means there's a great work-life balance and this shows in the people that work at Kaltura.

    Cons

    Kaltura is a growing startup which means that it's fast-paced, so if you're looking for a job where you turn up, do your bit and go home, it probably won't suit you. Everyone that works at Kaltura loves what we do and wants to contribute to growing the company, growing their careers and making Kaltura a great place to work.

  6. Helpful (1)

    "Overall I enjoyed my time at Kaltura, fun people all working hard."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaltura full-time for more than a year

    Pros

    Differentiated offering - especially in niche areas such as education and enterprise. Open source software is good for attracting customers. Smart people all keen to make a difference to their product set.

    Cons

    Busy travel schedule can mean time away from home. Cofounders all want to be involved in every big deals, which can both help and hinder

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  7. Helpful (1)

    "Late stage company, but acted like a startup"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Approves of CEO

    I worked at Kaltura full-time for more than 5 years

    Pros

    Good leadership, competitive salary, CEO is good

    Cons

    Culture needed some work, nepotism

  8. Helpful (1)

    "Keep away"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Tel Aviv-Yafo
    Doesn't Recommend
    Approves of CEO

    I worked at Kaltura full-time

    Pros

    It is a family friendly company

    Cons

    To advance, you need to be a politician

  9. "SVP Research & Development"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Vice President Research & Development in Ramat Gan
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaltura full-time for more than 8 years

    Pros

    Culture, talents, technology, people, collaborative

    Cons

    founders, some of the people, promotion

    Continue reading
  10. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Controller in Tel Aviv-Yafo
    Recommends
    Positive Outlook

    I have been working at Kaltura full-time for more than a year

    Pros

    Great set of products, management and momentum for the industry.

    Cons

    Not so familiar out of the industry

Viewing 1 - 10 of 98 English Reviews

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