Kaplan International Reviews | Glassdoor.co.uk

Kaplan International Reviews

Updated 12 Jun 2019

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Found 184 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
68%
Approve of CEO
David Jones
39 Ratings
Pros
  • "Nice people, multi-cultural office(in 9 reviews)

  • "I have been working for Kaplan International a little bit more than 4 years now; and the experience has been very positive(in 8 reviews)

Cons
  • "Pay could be higher for a job that requires a Bachelors, more opportunities for full-time work(in 12 reviews)

  • "There are very few benefits available to part-time teachers(in 10 reviews)

More Pros and Cons
  1. Helpful (4)

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan International full-time for more than 5 years

    Pros

    - Diverse colleagues and students from all over the world and events that echo this organised in the office. - Opportunities for development and growth for those willing to work hard. - A genuine obsession for customer satisfaction! It's not enough to be rated 'good' by students. At all levels, Kaplan truly strives to ensure all customers have an excellent experience and take on board all feedback. - Transparency and...

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    Cons

    - The ELT sector isn't for the faint hearted, especially in the current climate. Geopolitical factors mean that it's harder for language schools to operate than ever, which means the business has had to make difficult decisions over the last year to adapt and survive when many others haven't. Redundancies never sit well, and staff morale has naturally suffered as a result of these difficult decisions. - Working at Kaplan,...

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    Advice to Management

    The transparency of our business plan really is appreciated by staff - please continue to keep us updated on our progress. Stay on track with the current plan - it will make the tough times worth it. Invest wisely in the coming year and continue recognising the efforts of staff in these tougher times.

    Kaplan International2018-12-31
  2. "Good working environment, poor business direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Marketing Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan International full-time for more than a year

    Pros

    - Decent pension scheme - International environment - Canteen

    Cons

    - Politics - No clear vision as the department kept on being restructured

    Kaplan International2019-06-12
  3. Helpful (1)

    "Marketing team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Kaplan International full-time for more than a year

    Pros

    • Nice people, multi-cultural office • Good gender balance in senior leadership • Products doing well so plenty of money floating about

    Cons

    • Weird hierarchical, deferential culture. You're told "never say no to your manager", must do what they say even if it's obviously daft. • No chat, people just silently skype message. Even if sitting next to you. • Middle managers seem to be there because they've hung around long enough, not because of skills or ability • No flexible working

    Advice to Management

    Get some fresh blood and fresh perspectives. And people skills training for line managers.

    Kaplan International2019-04-27

    Kaplan International Response

    May 14, 2019

    Thank you for taking the time to review your experience at Kaplan International English (KIE.) Your post mentions some of the positive aspects of the environment at KIE. You are not alone in citing the diverse and multi-cultural nature of our team. I’m extremely proud of the inclusive ...

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  4. Helpful (1)

    "Marketing Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Executive in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Kaplan International full-time for more than 3 years

    Pros

    Fantastic culture, international team, great office facilities.

    Cons

    No clear career progression structure, few opportunities for promotion, lack of strategy on the top level.

    Kaplan International2019-04-02

    Kaplan International Response

    May 14, 2019

    Thank you for taking the time to review your experience at Kaplan International English (KIE.) I couldn’t agree with your comments more regarding the culture of our organization. The environment at KIE is diverse and dynamic, and we are quite lucky to enjoy a first-rate office in ...

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  5. "Overall happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Kaplan International full-time for more than a year

    Pros

    Great health care benefits for staff

    Cons

    Turnover comes in large waves

    Advice to Management

    Create a mentor program within the company

    Kaplan International2019-02-21

    Kaplan International Response

    May 7, 2019

    Thank you for taking the time to review Kaplan International English (KIE) as a place to work. It is good to see that you are "overall happy" at KIE and that you appreciate the health care benefits for the staff. The senior team pays close attention to the staff turn-over of our ...

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  6. Helpful (3)

    "Amazing Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal in Bournemouth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan International full-time for more than 5 years

    Pros

    I have been working for Kaplan International a little bit more than 4 years now; and the experience has been very positive I have more than 15 years of experience in the EFL Industry; I worked for different EFL organisations and I have to say that Kaplan is the best company by far to work for. The Senior Management combines a great deal of professionals who share strong values and offers you a lot of support, flexibility...

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    Cons

    I don't have any cons

    Advice to Management

    No advice to Management

    Kaplan International2018-11-13
  7. "Science tutor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Kaplan International part-time

    Pros

    Good place to work and in the heart of London

    Cons

    Limited progression although salaries are good

    Advice to Management

    They should visit more often

    Kaplan International2018-11-08
  8. Helpful (4)

    "Great place to work offering premium courses to students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan International full-time for more than 5 years

    Pros

    Diverse, fun and overall great environment. You are always treated with respect and listened to. Very good career opportunities, people who work hard, demonstrates talent and are willing to take on extra challenges very often have the opportunity to step up and do so. Communication and transparency are a big part of the company culture. I'd never worked for a company that is so transparent about its plans, strategy...

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    Cons

    Unfortunately the TEFL business in general is not doing well at the moment, so the company is still going through rough times. This can and sometimes has an impact on staff morale.

    Kaplan International2018-10-16

    Kaplan International Response

    October 19, 2018

    Thank you for taking the time to review Kaplan International English (KIE) as a place to work. I am pleased to hear that you are enjoying your work at KIE. You are not alone in citing the diversity of the work environment at KIE as a strength. I am happy to hear as well that you ...

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  9. Helpful (1)

    "Lively, international company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I have been working at Kaplan International full-time

    Pros

    Massively international, young workforce, with the large majority hailing from continental Europe, Latin America, the Middle East and Asia Supportive colleagues, and a greater than normal amount of teamwork between departments Transparent management, sharing the company’s plans. Supportive, long-term view from the parent company Recently refurbished offices Thriving social life

    Cons

    English language tuition is highly dependent on global politics and economics. Like the rest of the ELT industry, Kaplan is constantly battling with currency fluctuations, immigration law changes, diplomatic tiffs and the state of the world economy. The company is improving but politicians don’t make things easy! Office location in west London is only 10 minutes from Earls Court and Kensington High Street, but is...

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    Advice to Management

    Stick at the changes you’ve made in the past year, and keep involving the rest of the team

    Kaplan International2018-10-19

    Kaplan International Response

    October 19, 2018

    Thank you for taking the time to review Kaplan International English (KIE) as a place to work. I am pleased to hear that you are enjoying your work at KIE. You are not alone in citing the diversity of the work environment at KIE as one of our strengths. Good to hear also that you ...

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  10. Helpful (1)

    "Great company, 100% committed to its customers/ partners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Kaplan International full-time

    Pros

    Great people Commitment to customers/ partners is absolute Vision is well communicated and shared / bought into by majority of staff

    Cons

    Decision making can be unnecessarily slow and 'committee based' - structured as and acts like a public sector body, whilst being in private ownership Lots of internal politics/ power struggles Work / life balance can be challenging at all levels

    Advice to Management

    Listen more to people who are experts in their area. Don't assume because you're paid more, you know better.

    Kaplan International2018-10-01

    Kaplan International Response

    October 21, 2018

    Thank you for taking the time to review Kaplan International English (KIE) as a place to work. You note some of the positive aspects of working at KIE. I share your opinion that the people who work at KIE are the organization’s strengths. You note that the KIE team around the world ...

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Found 184 reviews