Kinex Telesales Executive Reviews | Glassdoor.co.uk

Kinex Telesales Executive Reviews

Updated 7 December 2018
8 reviews

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Telesales Executive

4.7
StarStarStarStarStar
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Approve of CEO
Kinex CEO Chris Earle
Chris Earle
5 Ratings

Employee Reviews

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Pros
  • "Such a fun, bubbly environment to work in based in the heart of brimingham with Such friendly staff and great a management team" (in 13 reviews)

  • "Management are really supportive and make it a great place to work, one of the only places ive actually enjoyed going in to in the morning" (in 10 reviews)

Cons
  • "hire and fire job; they'll fire you after your first week if you don't get an appointment (reach targets) even though you're still in training" (in 7 reviews)

  • "long hours, dry spells in performance" (in 9 reviews)

More Pros and Cons

  1. "Kinex (Birmingham) is a fun, friendly environment to work in. I recommend working here. Proud to work for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Birmingham, England
    Current Employee - Telesales Executive in Birmingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kinex full-time (Less than a year)

    Pros

    Friendly, Fun, welcoming, good breaks and very good commission.

    Cons

    Is a bit of a Long day 8:45-6pm

    Advice to Management

    Great Management.


  2. "Kinex"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Telesales Executive in Birmingham, England
    Current Employee - Telesales Executive in Birmingham, England

    I have been working at Kinex full-time (More than a year)

    Pros

    Such a fun, bubbly environment to work in based in the heart of brimingham with Such friendly staff and great a management team.

    Cons

    Start 15 mins too early

    Kinex Response

    10 Jan 2019 – Human Resources Manager

    Hi,
    Thank you for your review - It's great to hear that you enjoy the fun environment that we pride ourselves on here at Kinex. Thanks for taking the time to feedback.

  3. "LOVE HAMILTON SALES TEAM!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Hamilton, Scotland
    Current Employee - Telesales Executive in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time (More than a year)

    Pros

    Great team in Hamilton, people very easy to work with. Good incentives and treat the staff well with benefits such as work nights, social budgets and achievable targets.

    Cons

    The length of the working day. - 8:30-5:30 Monday to Friday.

    Advice to Management

    Take some time out to go on the phones to experience new objections and obstacle.

    Kinex Response

    19 Sep 2018 – HR Manager

    Hello,

    Thank you for taking the time to leave your review, we're happy to hear you're enjoying your role and making the most out of the numerous benefits we have on offer!
    We appreciate all... More


  4. "Top Sales Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Northenden, England
    Current Employee - Telesales Executive in Northenden, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time (More than 5 years)

    Pros

    I love the environment in the office. We work hard and play hard. Everybody is really close and supportive it's like a second family. Earningso potential is through the roof.

    Cons

    Location - depending on where in Manchester our from can be a little out of the way. But that depends on what people are willing to travel.

    Advice to Management

    Keep coming up with new games.


  5. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Manchester, England
    Current Employee - Telesales Executive in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time (More than a year)

    Pros

    good support and working hours,

    Cons

    Better commission would be more ideal.

    Advice to Management

    good all round, maybe improve on training and stricter interviews to hire the right people.


  6. "Great Working Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Hamilton, Scotland
    Current Employee - Telesales Executive in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    various incentives , fun environment , everyone's friendly , boss is very approachable and always fair which is always a bonus .

    Cons

    none I can think of

    Advice to Management

    a wee holiday prize would be fab


  7. Helpful (3)

    "Fantastic Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Executive in Hamilton, Scotland
    Current Employee - Telesales Executive in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time (More than a year)

    Pros

    Excellent Bonus structure, Friendly helpful staff, Great working hours (Mon-Fri), career progression

    Cons

    Hard work, High Pressure, Pushed hard to succeed

    Advice to Management

    Always look to maximise individual talents, coach and develop potential at all times, Drive the staff to progress as far and earn as much as they desire. Some disgruntled ex staff don't take kindly to the highly driven and pressurised world of outbound sales but the management in the place go out of their way to encourage and motivate individuals to be the best you can be. Sometimes tears, sometimes arguments but If you'd rather smile all day with an easy less rewarding life then Starbucks is the place for you...

  8. Helpful (2)

    "Just terrible, avoid if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Executive in Crawley, West Sussex, South East England, England
    Former Employee - Telesales Executive in Crawley, West Sussex, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kinex full-time (Less than a year)

    Pros

    There were some good people but that's it, the whole experience was uncomfortable and inefficient. I only worked there for 4 weeks to fill my summer but would never consider returning.

    Cons

    Poor pay, customers fed half truths, very poor job security, got lied to about the salary I could expect, didn't receive any commission, absolutely no loyalty, borderline fraudulent. The turnover of staff was something chronic, in the 4 short weeks I was there I lost count after 30 people came and went.

    Advice to Management

    Stop lying and deceiving, offer a bit more job security and you may find that people do a better job, coming into work each day not knowing if it's going to be your last doesn't encourage a good work ethic. Also, offer a far more reliable product, so many complaints about your service! Update to an electronic system, would save people being called multiple times and getting hacked off!