Kinex Telesales Reviews | Glassdoor.co.uk

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Kinex Telesales Reviews

Updated 16 Aug 2019

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Found 82 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
83%
Recommend to a Friend
88%
Approve of CEO
Kinex CEO Chris Earle
Chris Earle
52 Ratings
  1. Helpful (2)

    "Disgusting company with no morals. Avoid Southampton like the PLAGUE."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Southampton, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Kinex full-time for less than a year

    Pros

    - Great place to work if you love to feel depressed and sad. - It’s really nice when you work every day for months for a company, make then some good money and they drop you like a bag of crap.

    Cons

    - Constant bickering between management - No excitement about hitting targets / appointments - Shocking morals, will fire you for not making appointments in two days despite having a brilliant track record - Lie to all their staff about progression being available in the company - Higher up threaten to sack people on a daily basis including managers - Don’t accept anyone being sick, you would have to have broken every...

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    Advice to Management

    Give your heads a wobble, this is not how you do business and treat human beings. Also, get with the times ie VoIP & cloud - businesses need more than your crappy landlines & broadband.

    Kinex2018-11-06

    Kinex Response

    November 8, 2018Human Resources Manager

    Hi, Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience as a Telesales Rep, as we endeavour to ensure all our representatives have a positive experience when working at Kinex. We are always looking at ways to improve for ...

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  2. "Wouldn't Recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Kinex full-time for less than a year

    Pros

    Friendly staff, gives anyone a chance

    Cons

    No job security - can lose your job after your first few days if you don't hit target, poor training given, office has no food heating facilities, mind numbing role, quite an unprofessional environment

    Advice to Management

    Work with staff to improve performance in the first instance rather than sacking them. Improve professionalism within the office.

    Kinex2018-09-22
  3. Helpful (2)

    "Never work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Kinex full-time for less than a year

    Pros

    Job got in touch quickly after applying

    Cons

    Constant yelling over the top of you trying to make calls Calling people again that have asked for their data to be removed Was hired with a nose piercing then asked to take it out Manager was clearly under the influence

    Kinex2018-09-04

    Kinex Response

    September 17, 2018HR Manager

    Hello, Thank you for taking the time to leave your review, we are sorry to hear of your experience whilst at kinex, we work hard to ensure all of offices are run in a professional manner and there is a structured procedure to follow if a customer requests to be removed from our ...

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  4. "Tlesales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telesales Advisor in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time for more than 3 years

    Pros

    Monday- Friday, no week-ends, 8.30-5.30. Great friendly atmosphere, on going training. Loads of opportunity for progression and totally uncapped commission. You get out what you put in with this company.

    Cons

    Not enough working hours in the day to make money

    Advice to Management

    Keep doing what you are doing. Most people make big wages and that is down to you guys training and encouraging!

    Kinex2018-07-31

    Kinex Response

    August 17, 2018HR Manager

    Hi, Thank you for taking the time to leave your review. It's great to hear you're enjoying your role at kinex and appreciate our office hours and no weekend working! We would like to thank you for your hard work, it's a pleasure having you on our team.

  5. "LOVE HAMILTON SALES TEAM!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telesales Executive in Hamilton, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time for more than a year

    Pros

    Great team in Hamilton, people very easy to work with. Good incentives and treat the staff well with benefits such as work nights, social budgets and achievable targets.

    Cons

    The length of the working day. - 8:30-5:30 Monday to Friday.

    Advice to Management

    Take some time out to go on the phones to experience new objections and obstacle.

    Kinex2018-07-31

    Kinex Response

    September 19, 2018HR Manager

    Hello, Thank you for taking the time to leave your review, we're happy to hear you're enjoying your role and making the most out of the numerous benefits we have on offer! We appreciate all feedback and understand the hours can seem long, but hope not working weekends , bank ...

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  6. "PLEASE IF TOU VALUE LIFE DONT DO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kinex full-time for less than a year

    Pros

    My manager Kay and regional sales manager Lee were ace! Helps that you have a great group of people to do it with!

    Cons

    I saw people start on the Monday and sacked by the Thursday... absolutely awful! They were trying so hard, if your lead didn’t sell then it was your fault even when reps didn’t even try to sit it or rearranged it and it then dropped out... As soon as the reps messed up then it was the fault of the telesales... not a fair system at all.

    Advice to Management

    Get a grip, we are all just trying to earn a living as hard as the job may be. And to the owners/directors stop being to jumped up and give people a chance.

    Kinex2018-08-14

    Kinex Response

    August 15, 2018HR Manager

    Hello, thank you for taking the time to leave your review. We're glad you enjoyed working with your colleagues and had a good relationship with your managers. We are disappointed to hear of your experience and appreciate all feedback so improvements can continue to be made. We ...

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  7. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Telesales in Ipswich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kinex full-time for more than 3 years

    Pros

    Fun, hard working and you can write your own wage

    Cons

    Cafe is a tad expensive

    Kinex2018-06-28

    Kinex Response

    July 17, 2018HR Manager

    Hi there, Thanks for taking the time to leave your review. It's great to hear you're enjoying our fun office environment and taking full advantage of our uncapped commission structure. We'd like to take this opportunity to thank you for all your hard work and keep up the great ...

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  8. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telesales in Newcastle under Lyme, England
    Positive Outlook

    I worked at Kinex full-time for more than 3 years

    Pros

    I am 54 years old worked here for 4 years best place i ever worked ace job best boss ever great team

    Cons

    6 pm finish should be 5pm

    Advice to Management

    5 pm finish

    Kinex2018-06-21

    Kinex Response

    July 17, 2018HR Manager

    Hi there, Thank you for taking the time to leave your review, we're delighted to hear you enjoyed working as part of the Newcastle team. We really appreciate all feedback provided and do understand the day can be long but hope no shift work or weekend working helped to make ...

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  9. "Working at Kinex Leeds Branch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outbound Telesales in Leeds, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kinex for less than a year

    Pros

    Good office vibe, used the right techniques to motivate employers by having a laugh and playing games to keep it light hearted but still hardworking at the same time. Good management and support given by the managers.

    Cons

    Some of the people that were hired were questionable

    Kinex2018-05-22

    Kinex Response

    May 29, 2018HR Manager

    Hi, Thank you for taking the time to leave such a positive review, we're glad you enjoyed the fun working environment and on going support provided. We wish you every success in your future endeavors!

  10. "Worked here for three days in Ipswich office, seriously don't work for this joke of a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TELESALES Representative in Ipswich, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kinex full-time for less than a year

    Pros

    The staff get on loads

    Cons

    Seems to be a playground.

    Advice to Management

    Don't sack people when they make appointments for you as appointments are the main purpose of the job even if they ain't for tomorrow as immediates. And don't lie to people interview about how you will train them to the fullest and do naff all when they start as you only help your favourites who have worked there for a long time. In addition to this playing stupid singing games in a circle or playing cricket at...

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    Kinex2018-06-15

    Kinex Response

    June 29, 2018HR Manager

    Hello, Thank you for taking the time to leave your review . We're glad you enjoyed the friendly office environment. It's disappointing to hear of your negative experience at kinex, we are unable to look into your particular circumstances as all reviews are anonymous. If you ...

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Found 82 reviews