Klarna Reviews

Updated Sep 24, 2021

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Found 609 of over 665 reviews

3.9
75%
Recommend to a Friend
81%
Approve of CEO
Klarna CEO and Founder Sebastian Siemiatkowski
Sebastian Siemiatkowski
376 Ratings
Pros
  • "Exciting and fast-paced company to work at(in 46 reviews)

  • "Large and fast growing company where a lot of things are happening(in 17 reviews)

  • Cons
  • "Poor middle management with low understanding of issues(in 17 reviews)

  • "Toxic culture, micromanagement and minimal career progression unless you are Swedish, white or male(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great place to work, lots of opportunities

      Sep 20, 2021 - Senior Credit Risk Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting sector, interesting people, interesting company.

      Cons

      The company has a great delivery culture where they are constantly creating new features but north star metrics of each team are not so clear.

      Continue reading
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    2. 4.0
      Current Employee

      Short Review

      Sep 22, 2021 - Talent Acquisition in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Fast paced - Great Autonomy - Fun

      Cons

      - Chaotic at the start

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    4. 4.0
      Former Employee

      .

      Jun 17, 2021 - Customer Service in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was a good job to see me through.

      Cons

      It wasn't well managed overall.

      1 person found this review helpful
    5. 1.0
      Former Employee, more than 1 year

      Lots of politics and incompetent managers/senior leaders, which force the most brilliant people to leave

      Jul 3, 2021 - Senior Data Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The company is realizing massive growth -Good tech equipment when you join -Nice treats every now and then (e.g. Christmas care box, mother's day gift, etc.)

      Cons

      - Klarna was a startup which grew massively in the past 5 years and there was an enormous need for people. It was extremely difficult to attract top external talent, so they promoted numerous people internally who had extremely low skills and experience for their job title (e.g. you might even see up to C-level executives who have less than 10 years experience and never worked in any other company except Klarna). Therefore, nowadays that they have the chance to attract and hire top talent... most of the new brilliant recruits are leaving within 12 months because they cannot stand all those "senior" leaders managing them. In Klarna you get 2 managers and your "competence lead" is responsible for your progression. If you are lucky enough to get one of the bad ones, then pretty much your career there is over, because you will never get promoted or given the opportunity for an internal move. - Analytics in Klarna is a joke. 80% of the analysts they have limited or 0 knowledge about data analysis, statistics and technical skills and are only capable of copy/pasting the work of the 2-3 people who actually are proper analysts. Eventually, this means that those 2-3 people are ending up getting burned out and either leave or work 30 hours per day. - Micro-management at it's worst. You are not allowed to take any serious (or even much less serious) decision without numerous levels of approvals and these processes change every few weeks, so you never know who you should approach this time. Most of the strategic decisions are being taken in the Stockholm HQ from people who have no clue about the local markets (UK/US/ES/etc. ) and they just create lots of unnecessary stress and unrealistic expectations

      Continue reading
      15 people found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great place to work

      May 29, 2021 - Senior Credit Risk Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Moving fast, very interesting problems and clever people.

      Cons

      Growing so fast there are frictions and unclearness on the interaction of teams.

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    7. 3.0
      Former Employee, more than 1 year

      Employee

      Jun 8, 2021 - Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent place to work and some good benefits

      Cons

      No bonuses and no equity

      Continue reading
      1 person found this review helpful
    8. 4.0
      Former Employee, more than 5 years

      ok

      May 12, 2021 - Product Manager in Stock, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice company to work for product

      Cons

      nothing to be written about company

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    9. 5.0
      Current Employee

      Great company

      Apr 30, 2021 - Support Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance Competitive salary Start up mentality

      Cons

      Fast growing and moving, can be hard to keep up

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    10. 4.0
      Current Employee

      Fun but hectic

      Mar 19, 2021 - Data Scientist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun company to work for, great people, lots of opportunities to work in different teams and tackle different kinds of problems

      Cons

      The rate of change often makes things hectic. Speed is prioritised over quality which does not lead to scalable solutions

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    11. 5.0
      Former Employee, more than 1 year

      Exciting place to work

      Jan 28, 2021 - Delivery Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of great people, plenty of collaboration and innovation.

      Cons

      Sometimes the pace of change can be quite fast.

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