Knight Frank Reviews

Updated 15 Sep 2020

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3.6
60%
Recommend to a Friend
85%
Approve of CEO
Knight Frank Senior Partner & Group Chairman Alistair Elliott
Alistair Elliott
117 Ratings
Pros
Cons
More Pros and Cons
  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Knight Frank full-time

    Pros

    Great company in every way

    Cons

    No cons they are fantastic

  2. Helpful (1)

    "Unsupportive And no flexibility"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Knight Frank full-time for more than 5 years

    Pros

    Great colleagues to work with

    Cons

    Terrible HR team and poor management.


  3. "Office Manager and Marketing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Knight Frank full-time for more than a year

    Pros

    Amazing colleagues and good base salary

    Cons

    Small bonuses to Business Support staff

  4. "Good place to work"

    4.0
    Current Employee - Junior PPC Analyst in London, England

    I have been working at Knight Frank full-time

    Pros

    Nice office to work in

    Cons

    There is none, because its perfect

  5. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Negotiator in Belsize Park, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Knight Frank full-time for less than a year

    Pros

    Global agent with a phenomenal brand and room for personal development. Very fluid company which can give enough opportunities to move to other local and international regions to work in. Very excited about future prospects.

    Cons

    Very traditional, more diversity needed. Still a predominately white male company

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  6. Helpful (1)

    "Toxic Workplace"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Residential Team Member in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Knight Frank full-time for more than 5 years

    Pros

    Amazing calibre of people to work with, fantastic location and Brand recognition.

    Cons

    Toxic environment, racist workplace, management keeps changing and therefore the goal posts keep shifting, poor remuneration, no recognition and no career development. Glorified call centre.

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  7. Helpful (1)

    "Partner in Residential"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partner in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Knight Frank full-time for more than 8 years

    Pros

    The people are the best thing

    Cons

    Poor pay compared to others

  8. COVID-19
    Helpful (3)

    "Behind the times"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lettings Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Knight Frank full-time

    Pros

    - Colleagues are amongst the most experienced and qualified in the industry - Training is exceptional - Global brand - Good infrastructure and support teams in place - Focus is on customer service before profits, which is rare for an estate agency firm

    Cons

    - The partnership is valued above everything else, the people on the ground do not feel valued - Pay is below industry standard - Issue with gender equality- very few woman in senior positions and gender pay gap is huge - Issue with racial equality - Lack of flexible working and employee perks - Each department is run very differently so pay and benefits differ vastly from person to person (even of equal position) - Draconian/old fashioned in general (although they pretend to be current the policies are never put into practice). - Furloughed most staff during lockdown leaving only one or two people in each office to cope with unreasonable pressure. Basic pay was reduced on a tiered system (according to earnings) and commission was frozen. This effectively cut pay by around 60%. Commission has been reinstated after 5 months by 75% only. Meanwhile bosses paid themselves hefty bonuses on the premise that it was based on last years performance. KF’s reason for the pay cuts was to prevent redundancies but they have made several redundancies anyway. Meanwhile companies like Chestertons & Savills have reinstated full pay and never stopped paying commission. - As an industry amongst the first to return to work the official line is that we can stagger working hours and arrival times into office so that we are not travelling during peaks times but the reality is that we are under pressure to maintain usual working hours and there is no flexibility at all. Anyone worried about covid-19 is bullied into silence.

  9. "Amazing staff! good pay."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Knight Frank full-time

    Pros

    Staff and management are friendly. Nice office.

    Cons

    Nothing really comes to mind

  10. Helpful (2)

    "Toxic Environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Knight Frank full-time for more than a year

    Pros

    Lots of great colleagues. If you're lucky and work hard at the right time promotion might open up but there is a ceiling to how high you go.

    Cons

    Zero support when dealing with personal issues. Bullying. Lots of drugs at senior levels.

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