Knoops Reviews

Lots of reviews here for store staff, but I'll come forward as someone who worked in Head Office and had an awful experience and I didn't speak up about it at the time (I left a while ago but have heard they haven't changed). -they are growing far too quickly and have never considered their staff and their wellbeing at any point -they take take take but never give -justify appallingly low salaries because they are a 'startup' and share option, but working there 2 yrs for them is not enough -favouritism towards some staff members on an absurd scale, continually demoralising for others who had been there much longer and just getting on with it -rare occasion we got a team meal, hosted Xmas lunches on train strike days so half the team were absent -never check in on you, I never had any development meetings -endless broken promises -extremely rude, nasty management, they write disgusting emails and jump to conclusions when they were completely wrong -mismanaged witnh strategy, was constantly jumping from one thing to another -no bonuses, rewards or incentives to do well -heard lots of very unsavoury things being said about others, it was horrible -expenses took ages to be paid -did some additional work and had such a battle to be remurated in some form

Lied to from the beginning. No input into team selection. Overhired by far and then brutally cut the hours of my team. Head office just kept suggesting sampling to help sales. Pressure to grow the business with absolutely no support from marketing. Head office is in dissaray with UK ops suddenly just disappearing from the business completely. Regional manager supposedly changing roles but didn't and area managers who are telling store managers how much chaos it all is. Every launch was a farce. Ran out of promotional stock within 3 days of a promotion launching, estate wide. Was given no management team bar myself for the first 2 months and no additional pay for this and targets linked to bonus that were so unattainable that I did not even get to 60% of target, even upon opening week. When i showed footfall patterns and suggested changing hours it was met with a resounding no, so they cut my teams hours kept the store open at the same times and asked why reviews started to suffer. Had an incident of racist abuse between staff and when as a store manager i pushed to relieve the perpetrator of their duties i was denied. All evidence of how little Knoops value or care for there staff. A real shame.