L'Oréal Reviews in Canada | Glassdoor.co.uk

L'Oréal Canada Reviews

Updated 9 Oct 2019

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3.4
62%
Recommend to a Friend
79%
Approve of CEO
L'Oréal CEO Jean-Paul Agon
Jean-Paul Agon
32 Ratings
  1. "Good place to work and advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Keyholder in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    Opportunity to move up within company, good bonusses

    Cons

    Low wages and no benefits offered

    L'Oréal2019-08-01
  2. Helpful (6)

    "Ego, politics, gossips."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Assistant in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time for more than 3 years

    Pros

    50% off products Downtown office location

    Cons

    Think of a private highschool full of egotistic kids with parents who live for reputation & step over real and humble people to fulfill their hidden lack of self-esteem. That should give you a pretty accurate picture of what it's like to work at L’Oreal Canada. Ego + politics + gossip = L’Oreal Canada. Level of management does not equal competence, it's a competition of how two faced and manipulative... you are to stay long enough by stepping on others. People only caring to make things look good, and don't know how to value the work itself. You will be extremely successful at. if you know how to unethically sugar coat things, trick and use people to your advantage, and have no basic morals. They have all these programs and HR movements to be more "transparent" and "ethical", but it's all for the show since they are masters at creating the brand for themselves. Of course there's nice people in upper management, but not enough to fight against the naughty. The naughty also know how to play their game so they work around those that could harm them. Working here being forced to play the game to succeed is really not worth it. They have by far the highest turnover rate in the industry. There's people emptying desks and leaving good-bye emails every week. The people who stay call them quitters to justify the game they play and fuel their ego. People that have left during my experience, are the most talented and intelligent people I've yet to met, who know their times' worth and are mature enough to recognize the right and wrong.

    Show More

    Advice to Management

    Stop marketing “ethics” to employees. Take accountability and action when employees report unethical practices instead of silencing them down by threatening how speaking up will negatively impact employee’s career. Stop finding meaning of your life at workplace and fuel ego by stepping on others. Stop focusing on what’s going to make you shine and do good work with integrity.

    L'Oréal2019-10-10
  3. Helpful (1)

    "Great learning opportunity, poor work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than 3 years

    Pros

    Great opportunity to learn the "metier". They support your development and coaching. A lot of training is offered depending of your seniority and your role.

    Cons

    Work/Life balance, the company do encourage healthy work life balance, but the reality is most of the time your direct manager expect you to work late nights and weekends on top of 40hrs + at the office

    L'Oréal2019-07-01
  4. "Produces category analyses working with the commercial teams and marketing teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Category Analyst in Montreal, QC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Working at l'Oréal is a bit like working at a global startup. Their commitment for enabling entrepreneurship is real. And it's a bit like being at a university, tons of young and motivated people. Inspiring vibe and constant exposure to new ideas

    Cons

    Career development can be improved. Mostly left to the manager so it really depends on who you get.

    Advice to Management

    Make sure that employees have an ongoing and transparent discussion about their career progression with their manager and HR. Implement 360 evaluation (evaluation by manager, employees and collaborators)

    L'Oréal2019-06-05
  5. "High stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at L'Oréal

    Pros

    Tons of opportunities to learn, lots of autonomy, engaging work, and employee discount on products

    Cons

    High pressure environment, very fast paced, poor work life balance. Expect to work 50 hour weeks while getting paid for 40.

    L'Oréal2019-06-11
  6. "Nice company, very low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Montreal, QC
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    - Prestigious Company, good opportunity to discover the products (for free or with discounts) - Impossible to be bored at work - Possibility to regularly work from home - 3 Weeks of paid vacation

    Cons

    - A lot of pressure - Kind of toxic work environment (it feels like every department is in war against each other) - Heavy workload - It feels like HR does not hire talents, but just an additional 40 hours per weeks - Low salary

    L'Oréal2019-06-01
  7. Helpful (1)

    "Medical Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Sales Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook

    I worked at L'Oréal full-time for more than 3 years

    Pros

    - Significant level of autonomy - Flexible schedule - Plenty of opportunities to be entrepreneurial in your territory

    Cons

    - Very bureaucratic environment - Poor management significantly impacts team morale - Lack of upward mobility if you are unwilling to move to Montreal - Communication between head office and field team is problematic; feedback from field teams is rarely leads to improvements in strategy - They don't invest in the professional development of their employees

    Advice to Management

    - Listen to your sales reps given that you emphasize the importance of gathering market intelligence that is communicated to head office - Value your employees and take reasonable sources of job dissatisfaction as opportunities to improve your organization and reduce turnover

    L'Oréal2019-05-01
  8. "Only one division leads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Category Analyst in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for more than 3 years

    Pros

    Office is beautiful. You get to try products. They let you do any projects if you bring them to port. Summer hours good.

    Cons

    Hire people too Young fresh out of university with no experience Need to be in CPD to evolve

    L'Oréal2019-04-06
  9. Helpful (10)

    "Marketing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Assistant in Montreal, QC
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    The positives include: -Lots of free and discounted product -Young/fun co-workers -Nice office following the most recent round of renovations -Good mentorship available if you seek it out

    Cons

    Above everything else, L'Oreal is exceptional at sales - selling the product to customers, selling "opportunities" to new employees, and especially selling a certain type of delusion to everyone who works there. Here are the main difficulties I faced while working at L'Oreal: -3 out of 5 senior and mid-level managers are generally unequipped for the role This means a lack of understanding of what it means... to manage in a professional sense (setting objectives, defining role scope and responsibility, removing roadblocks, etc), but what's more concerning, is that a lot of management is unequipped for the role emotionally - with no ability to empathize or understand the needs of the subordinates, they are followed only because the employees have to follow them. -Ego + Politics > Merit + Results I vividly recall my manager obsessing over the most insignificant details on a powerpoint deck, only to ensure that when he or she presents it to upper management, she is seen as a "superstar". I also recall manipulating the data to make a failed launch look "good", just so my manager could have good news to share. There is a general preference for ignoring data-driven decisions in favour of whatever makes the manager in question look good. -Emotional abuse It is a regular occurrence to see co-workers cry. It's even more commonplace to have a vacant role on any given team because the employee is on "sick leave" aka "stress-leave" aka "burn-out". The scary part is that no one is bothered by either of the above because they happen so frequently. -Hardcore cool-aid culture There is a strong expectation that everyone who works at L'Oreal must absolutely love it all the time, never mention anything negative, and ALWAYS show intentions of staying at the company until retirement. If you as much as mention that you might have an interest in perhaps exploring another industry or company way down the line, you will be told to keep quiet as it will damage your career progression. The ironic part is that L'Oreal Canada has by far the highest turnover rate in the industry, and forcing employees to always pretend to be "loving the experience" only makes it more difficult to get to the root cause of the problems. -Lack of ethical backbone I can't disclose any details relating to product development for legal reasons, but there are a lot of very questionable products both from an efficacy stand-point as well as from the consumer positioning standpoint.

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    Advice to Management

    Without sounding like a broken record - please take off your L'Oreal-tinted glasses and assess the state of the company objectively. The issues I mentioned have been voiced hundreds of times over the years and no one has done anything about it. You know what the problems are, you just need to choose to resolve them.

    L'Oréal2019-03-12
  10. Helpful (1)

    "CS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than 3 years

    Pros

    Can’t say much - keep relationship with higher management you’ll go places .

    Cons

    Very unorganized company Too many errors Be careful criticizing management - it might be viewed as insult rather than recognizing flaw to fix for continuous improvement.

    Advice to Management

    No training process in place. Avoid bandage solution in the process. Too many unhappy employees.

    L'Oréal2019-03-26
Found 90 reviews