LINQ Services Reviews

3.6

57% would recommend to a friend

(41 total reviews)

Kevin Lowe

69% approve of CEO

61% positive business outlook

LINQ Services has an employee rating of 3.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LINQ Services employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

41 reviews
2.0
8 Feb 2018

It it's a job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They like to have fun. You should probably be into drinking if you're considering a job there. Lots of token perks and retirement plan. Some departments can work from home every now and then, and you can wear basically whatever you want. Work/life balance is good.

Cons

Sure, there are some free Uber rides, car washes, and many free drinks. Health benefits are expensive and the pay is not very good. Management tries to be fun to make up for their lack of skills. I agree with a previous review. it is not that they are under qualified. They often have good ideas and are intelligent. The problem is, multiple managers are more interested in being popular than actually implementing anything. Some managers have never managed at another company so I understand why they don't realize that they just use their power for popularity here. There are high school-like clicks. You have the cool kids that can do what they want while the outsiders pick up the slack, and by slack I mean do everything. If you do find yourself among the "cool kids" watch out, the gossip is very real. On that note, unfortunately I have to add validity to previous reviews. YES "favors" are a thing at LINQ. Honestly, it is not hidden well. We all know who responds on here and we know you know. No training..none! If you don't understand your job right away with basically zero guidance, you wont be there for very long. Some of the reviews here are good. I am sure some people love it there. I would caution though that the reviews from 2/3 and 2/4 were after a bad review showed up and everyone was advised to jump in and write something good to boost their score. LINQ had roughly 20 employees at that time. We were hounded to put up positive reviews. Only 4 people put up contributed, I think that says a good deal. We all knew there would be a witch hunt to figure out who wrote something bad.

1.0
1 Feb 2016

Unethical Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like all the other reviews state, the perks are nice: Casual attire, catered lunches and holiday bonuses.

Cons

First and foremost, management is composed of favoritism and those within the ranks don't exactly have management training or experience. You can often tell a manager's motives for why they run a business. Some do it to help others, some do it to fuel greed. Those who fuel greed have zero regard for their employees and this company's high turnover rate is a perfect example of that. Working hard and doing the right thing will not get you very far at Linq Services. Management tends to run away from conflict by either terminating unhappy employees as opposed to helping them, or make them want to leave on their own resignation (lack of raises, praise, or reception to ideas or problems). They've dramatically lowered their starting salaries over the years (as it appears) so clearly they're looking to pay people less to endure an unstable work environment. If you want to feel appreciated, have growth potential, and be treated with respect, do NOT work for Linq Services.

3.0
5 Sept 2023

Change Needs to Happen

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Extremely fun environment when you have the right people (or people at all). The benefits can be very nice and extra perks offered. Medical insurance is wonderful and when you have the right leadership, you really feel like you can get somewhere. My star ratings are skewed because things were once amazing and somewhere I bragged about working. The senior level management has been amazing and were always very hands on, but I fear they are not seeing the whole picture as to what is happening. I have truthfully never approved of a CEO or other C-level management more and don't wish to see the company struggle. This is a place that someone could easily grow in, but not its current state.

Cons

All it takes is one bad manager and nobody willing to listen. Extreme turnover has happened in CS and this has led to select loyal employees being overworked and undervalued. A yearly raise should be standard at minimum, as loyalty is clearly something to be coveted here. Employees work to keep these clients happy everyday and work ourselves to the point of burnout and then get told we do not deserve additional compensation for literal triple the amount of work. High paid employees get laid off so underpaid employees can pick up the slack with no additional benefits or compensation. Employees reach out to higher ups to discuss issues and try to avoid looking for somewhere else, but get shot down. We are trying to tell you in so many ways how close we are to the breaking point and nobody wants to listen. Good and loyal employees are going to leave and new employees are going to be left with nothing....if they stay at all. We want to stay for the work culture we once had and loved and were promised. If it continues, in little time, certain departments will be nothing but brand new employees and their overworked team leads. There are too many clients and too little employees and the days are spent on constant phone calls apologizing for not getting a million things done at once. The core values are no longer being upheld as they once were so well.

Viewing 1 - 3 of 41 Reviews

Glassdoor has 45 LINQ Services reviews submitted anonymously by LINQ Services employees. Read employee reviews and ratings on Glassdoor to decide if LINQ Services is right for you.