LUXASIA Reviews

This is a traditional distributor company at its roots. It tries to revamp the business direction and planning towards digital (e-commerce) and new brands, however at the core of its belief is ultimately "how to make a good bottom line (profits)", therefore as much as you hear new ideas and values during meetings, things would ultimately change and plans will not be supported throughout if it conflicts slightly with Senior Management's concerns on the profitability of the company. This is, however, very normal for all traditional business models and management style. What is bothersome, is that the Senior Management (GM and onwards) are mostly great at giving grand talks to fresh and innocent employees about building their future and giving them good opportunities, where reality is that voices and ideas of ordinary employees are not genuinely respected and heard of, plans change on a frequent basis, employees work incredibly unhealthy hours (9am to as late as midnight, in the office), and the culture is heavy on hierarchy (doesn't seem so on the surface, but you will notice and learn about it throughout months working there) - you have to earn your place by being teacher's favorite pet. This company has been around for over 30 years in the beauty & cosmetics field, and is fortunate to have started the distribution / import / export business early to capture and obtain beautiful brands under its distribution and retail umbrella, but is unfortunately not a long term career building environment for a serious and positive person. [Remark: this company is family-owned, with hired CEO & CFO from external sources and they are not from the beauty / cosmetics background.]

- They talk highly about their values, but they don't really act on it. - Management has been talking about LX21 and transformation and being the number one "omni-channel" platform, but they don't want to invest on bigger things. They want to see profit first before investing on something - Company is afraid to take risks, and would rather stick to their comfort zone (which is distribution) - No structure, no one knows how to actually run the place that's why employees who are ACTUALLY good end up resigning - Whenever they come up with an idea, there's no proper planning. Neither mid-term or long-term plans - Management has not shown any willingness to explore outside of what they know or outside of what they are comfortable with - Everyone is over worked - Omni-channel presence is not as great as what they make it seem. Again, there's no proper planning on both retail & ecommerce.