LV= Reviews

Updated Sep 17, 2021

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Found 377 of over 391 reviews

3.5
54%
Recommend to a Friend
63%
Approve of CEO
LV= Chief Executive Officer  Mark Hartigan (no image)
Mark Hartigan
24 Ratings
Pros
  • "There is an emphasis on a good work/life balance(in 21 reviews)

  • "Good culture, great people and policies(in 16 reviews)

  • Cons
  • "Dealing with customer complaints was not always easy but there was plenty of support to coach me through from team leaders etc(in 13 reviews)

  • "middle management rude and bully you(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Pretty good

      Sep 15, 2021 - Claims Manager in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Equality Diversity of staff Customer service Hours Flexible working options

      Cons

      Management Work load Technology Career progression Office Too many layers

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    2. 4.0
      Current Employee

      Company review

      Sep 17, 2021 - Finance Manager in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Company to work for

      Cons

      There are no cons for this company

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    3. 2.0
      Former Employee, more than 3 years

      Monotonous

      Sep 12, 2021 - Customer Service Representative in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Office hours, optional overtime, decent training.

      Cons

      Superficial culture, ineffective middle management

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    4. 3.0
      Former Employee, more than 5 years

      A far cry

      Sep 8, 2021 - Customer Service Representative in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people Good values Work life balance

      Cons

      Good managers are hit and miss Department restructures are too frequent Moving away from everything I loved about the company

      Continue reading
      1 person found this review helpful
    5. 5.0
      Current Employee

      Great place to work

      Aug 25, 2021 - Senior Data Scientist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exciting and diverse work. Great culture

      Cons

      None I can think of

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    6. 2.0
      Former Employee, more than 3 years

      People are the best thing about LV=

      Sep 8, 2021 - B2B Marketing Executive in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are the best thing about LV=, and not the management team, the day-to-day people you work with. Apart from this and the pension/bonus schemes, not much else to comment on.

      Cons

      Serious lack of direction from management team and communication is not great. If you expect progression...not the place for you. Overwork employees and don't care if you work 24 hours in a day as long as you get the mammoth of work done. Don't value employees until they are gone.

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    7. 2.0
      Former Employee

      Glorified Call Centre

      Sep 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent hours and pay is alright.

      Cons

      It’s just a call centre, they’ll try and jazz it up at interview but it’s just answering the phone constantly. No progression unless you’re in with management.

      1 person found this review helpful
    8. 4.0
      Current Employee, more than 3 years

      LV

      Aug 14, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work for. good benefits, cheap car insurance, friendly place. opportunity to work from home

      Cons

      gets really busy sometimes, different shifts, 8 week rota. call after call. nothing else to say really

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    9. 4.0
      Current Employee, less than 1 year

      Good Company

      Aug 14, 2021 - Senior Developer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, comfortable timelines, not much stress, good pension scheme

      Cons

      New to LV, so yet to identify

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    10. 3.0
      Former Employee, more than 3 years

      Experience

      Aug 24, 2021 - Customer Service Representative in Bournemouth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work wasn't difficult and there was a lot of flexibility

      Cons

      No career progression Pay not the best No job satisfaction

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