LV= Reviews | Glassdoor.co.uk

LV= Reviews

Updated 5 Jun 2019

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Found 217 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
71%
Approve of CEO
LV= CEO Richard Rowney
Richard Rowney
80 Ratings
Pros
Cons
  • "Very large work load, can occasionally be very stressful, very few one to ones with team leaders, progression can be quite slow(in 9 reviews)

  • "Career progression is non existent(in 9 reviews)

More Pros and Cons
  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Handler 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at LV= full-time

    Pros

    The company looks after it's s staff well

    Cons

    I don't like insurance companies

    LV=2019-05-06

    LV= Response

    May 10, 2019Talent Acquisition

    Thanks for taking the time to leave us your feedback. We’re glad you have had a positive experience with LV= in your tenure. If you'd like to discuss any of your comments further, please just email us at employeerelations@lv.com.

  2. "Good place to work, lots of changes coming"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at LV= full-time for more than 10 years

      Pros

      Culture, people, values, pay and location

      Cons

      Middle management, red tape, direction

      LV=2019-06-05
    • "Pretty good overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bournemouth, England
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at LV= full-time for more than 3 years

      Pros

      Good recognition and opportunities for progression, I've grown in confidence a lot and moved my career forwards. Also potential for sideways moves if you get bored easily! Pay not bad and decent benefits.

      Cons

      Never seems to be much in the way of strategy- new projects/fads are launched but not followed through, they like to harp on about headlines without explaining what these really mean!

      LV=2019-05-29
    • "Very good forward looking company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - IT Manager in Croydon, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at LV= full-time for more than 3 years

      Pros

      Good salary. Nice working environment. Friendly & sociable teams. Good overall benefit package

      Cons

      Unfair and inconsistent senior management approach to work / life balance

      Advice to Management

      Treat all of your staff fairly and with respect where respect is due

      LV=2019-05-28
    • "Good job"

      StarStarStarStarStar
        Former Employee - Sales Executive 

        I worked at LV= full-time

        Pros

        Fun environment. Very social. Easy going job.

        Cons

        A lot of micro managing and managing people out of the business

        LV=2019-05-07

        LV= Response

        May 23, 2019Talent Acquisition

        Thanks for taking the time to leave us your feedback. We’re glad you have had a positive experience with LV= in your tenure. If you'd like to discuss any of your comments further, please just email us at employeerelations@lv.com.

      • "Review of LV="

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Commercial Underwriter in Croydon, England
        Doesn't Recommend
        Negative Outlook

        I have been working at LV= full-time for more than 8 years

        Pros

        Great people to work with

        Cons

        To senior management you were just a number

        LV=2019-05-18

        LV= Response

        May 23, 2019Talent Acquisition

        Thank you for taking the time to leave us your feedback. We’re sorry to hear that you feel this way. We can assure you that we do appreciate how hard our employees work for both our customers and the business. And we aim to make sure those efforts and achievements are well-recognised, ...

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      • "Too much is expected of you"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Service Representative in Bournemouth, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at LV= full-time for more than a year

        Pros

        Good opportunities to enhance your skills to try and move on. Great people who help you get through the working day.

        Cons

        Under the CSR role you are expected to do a lot more than the advertised job, with no additional pay. Hard to move up unless your face fits and you are friendly with the higher ups. Exec team have no clue what’s going on and there is hardly any recognition for the hardest working staff. Many people looking for other jobs who hold all the knowledge. Upper management have no idea about products and processes and would be...

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        Advice to Management

        Check in with your bottom level staff. Give their job a go or at least listen to some calls. You might learn something

        LV=2019-05-18

        LV= Response

        May 23, 2019Talent Acquisition

        Thank you for taking the time to leave us your feedback. We appreciate you letting us know how you feel. We aim to create a culture at LV= where everyone is encouraged to learn new things, grow and progress, and we also recognise that learning and development isn’t one-size-fits-all. ...

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      • "Friendly vibe"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Claims in Bournemouth, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at LV= full-time for more than 10 years

        Pros

        Great people, relaxed atmosphere, good benefits

        Cons

        Difficult to progress into other areas

        Advice to Management

        Invest in stuff and help people to move up the career ladder

        LV=2019-04-29

        LV= Response

        May 10, 2019Talent Acquisition

        Thanks for taking the time to leave us your feedback. We’re glad you have had a positive experience with LV= in your time and enjoy the people. We appreciate your feedback about investing and helping move people up the career ladder - this is something at the heart of our values and ...

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      • Helpful (1)

        "Politics running rampant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Analyst in Bournemouth, England
        Recommends
        Negative Outlook
        No Opinion of CEO

        I worked at LV= full-time for more than a year

        Pros

        Excellent people to work alongside Relatively low barriers to productivity/change compared to other insurers Forward thinking attitude with respect to working environment

        Cons

        Descending into an ego swinging contest and battle for control between the old DLG guard and the Aviva newcomers, hurting the workers at the lower end of the organisational structure

        Advice to Management

        Focus on empowering all parts of the business, rather than throwing money at "strategic" areas.

        LV=2019-05-06

        LV= Response

        May 23, 2019Talent Acquisition

        Thanks for taking the time to leave us your feedback. We’re glad you had a positive experience with LV= and enjoy the working environment! On the flipside we would like to discuss your comments further around your advice to management, as we want all staff to live confident in what ...

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      • "Great working environment and company to work for"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Bournemouth, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at LV= full-time (Less than a year)

        Pros

        Regular 121's Ongoing support from your Line Manager Great team to work in - Very social as well Good company values Great benefits and discounts Opportunities for progression

        Cons

        Don't have any cons

        LV=2019-03-19

        LV= Response

        March 25, 2019Talent Acquisition

        Thanks for taking the time to leave us your feedback. We’re glad you had a positive experience with LV= in your time and like the company values. It is great to see you felt supported by your manager in 121s and continue to get ongoing support! If you'd like to discuss any of your ...

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      Found 217 reviews