Laura Ashley Reviews

Updated Dec 2, 2021

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Found 323 of over 346 reviews

3.5
56%
Recommend to a Friend
46%
Approve of CEO
Laura Ashley CEO  Ng Kwan Cheong   (no image)
Ng Kwan Cheong
146 Ratings
Pros
  • "Staff discount is very generous(in 41 reviews)

  • "Uniform allowance, staff discount , very nice working environment(in 22 reviews)

  • Cons
  • "Don’t bother applying to Laura Ashley head office if you are a working mother(in 27 reviews)

  • "If you do not hit targets pay is minimum wage which is heartbreaking for how much work you have to put in and can really affect you motivation(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Amazing place to work, shame it shut down.

      Nov 15, 2021 - Part-time Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Laura Ashley was one of the bastions of exceptional customer service. Relaxed atmosphere on most days. Great friendly staff.

      Cons

      No more commissions. Very little drive to reach targets.

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    2. 4.0
      Former Employee

      Excellent

      Nov 19, 2021 - Owner in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people and a positive work environment.

      Cons

      Location and the long hours

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    3. 2.0
      Current Employee

      Laura Ashley

      Nov 19, 2021 - Regional Visual Merchandiser in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My team I worked with and management

      Cons

      Very low salary considering the role, the travel and responsibility

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    4. 2.0
      Former Employee, more than 3 years

      Poor HO management

      Nov 7, 2021 - Retail Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Home products Quality of furniture and fabrics

      Cons

      Pushing store cards Unrealistic targets Lack of understanding from HO of day to day running of stores.

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    5. 4.0
      Former Employee, less than 1 year

      -

      Oct 12, 2021 - Interior Designer in Durham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great first job for experience

      Cons

      lots of work, little pay

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    6. 3.0
      Former Employee, more than 1 year

      Fast pace, but hard work

      Oct 10, 2021 - Sales Advisor in Exeter, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced environment Varied products, every customer was different Decent training Good discount and decent uniform allowance

      Cons

      Management was terrible A lot of running around for customer due to store layout issues Lack of internal career ladder opportunities

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    7. 1.0
      Former Employee, more than 5 years

      Poor pay

      Aug 14, 2021 - Sales Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff members in the shop I worked in. Lots of fun memories from the shop

      Cons

      Terrible wages. Minimum wage. Extra 50p if you’re management. No connection with head office. Very slow to take on new trends. And didn’t use their amazing archive with includes the charleston farmhouse Bloomsbury prints.

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    8. 5.0
      Current Employee

      Love it

      Jul 7, 2021 - Executive/Personal Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Creative environment, great management, fun, busy, engaging

      Cons

      None to date, unable to see colleagues, lockdown, lots of zooms, meeting

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    9. 3.0
      Former Employee, less than 1 year

      Good colleagues

      Jul 20, 2021 - Sales Associate in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere and team spirit

      Cons

      Unrealistic sales targets and too many sales

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    10. 5.0
      Former Employee

      Amazing job

      Jul 1, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work colleges Good customers

      Cons

      There was no cons with this job I loved it

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    Viewing 1 - 10 of 323 Reviews

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