Lebara Employee Reviews about "working environment"

Updated 9 Nov 2020

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3.1
49%
Recommend to a Friend
63%
Approve of CEO
Lebara CEO Olivier Sage (no image)
Olivier Sage
18 Ratings
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "working environment"

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  1. "Assistant PA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Administrative Assistant - Part Time in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lebara for less than a year

    Pros

    Great working environment and supportive colleagues.

    Cons

    Wished it could have been permanent!

    Continue reading
  2. Helpful (1)

    "Enjoyed my work there"

    3.0
    Former Employee - Customer Support Engineer in London, England

    I worked at Lebara full-time

    Pros

    Excellent working environment, good client base as well.

    Cons

    Poor salary, technologically behind, and extremely slow project pace.


  3. "Lebara"

    4.0
    Current Employee - IT Technician in London, England

    I have been working at Lebara full-time for less than a year

    Pros

    office is a good working environment

    Cons

    poorly paid with regards to amount of work

  4. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lebara part-time for less than a year

    Pros

    Great work environment, multicultural and fun.

    Cons

    A bit stressful at times.

  5. "Alright a bit sloppy behind the scenes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lebara full-time for less than a year

    Pros

    nice international colleagues, fun light working environment, free fruit, nice office

    Cons

    stress, slow technical staff, not great at allowing employees flexible hours to aid them in personal lives

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  6. Helpful (1)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Lebara full-time

    Pros

    Good work environment, friendly people and good life-work balance.

    Cons

    No real career progression path , lack of operational processes

  7. "Nice working environnement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lebara part-time

    Pros

    The working environment is really nice. You get to interact with different cultures. There are always opportunities to progress.

    Cons

    There is a bad communication with the HR. Even thought the over time was logged on time and correctly, sometimes there would be a delay where you would have to contact HR which would take up to 2 months.

  8. Helpful (2)

    "Friendly environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    United Kingdom in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Lebara

    Pros

    Laid back working environment, huge canteen, superb location in the heart of the City, flashy office building, themed Friday "parties".... No micromanagement and quite respectful HR policy

    Cons

    Salary could be higher I guess. The job can get too stressful at times. Little or no processes and operations improvement based on the agents' feedback.

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  9. Helpful (2)

    "Customer Service"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lebara

    Pros

    Great work colleagues, fun and relaxed working environment, opportunity to move up the company.

    Cons

    Lack of communication between departments, heavy workloads with short deadlines. Teams tend to blame other teams due to lack of ownership during projects.

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  10. Helpful (3)

    "'Fantastic Working Environment and People'"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lebara full-time for more than a year

    Pros

    - Great company culture and diverse and approachable staff across all departments - Challenging working environment with excellent exposure to markets - Positive Internal Opportunities

    Cons

    - Too many approvals required for key changes to take place - Slow to enter some markets

Viewing 1 - 10 of 17 English Reviews