Legal & General Reviews

Updated 7 May 2021

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4.0
78%
Recommend to a Friend
92%
Approve of CEO
Legal & General CEO Nigel Wilson
Nigel Wilson
168 Ratings
Pros
  • "Money, work life balance, great offices(in 43 reviews)

  • "Great work environment great people(in 21 reviews)

  • Cons
  • "No support from senior management, distinct lack of opportunity(in 22 reviews)

  • "No career progression at this company(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Making the world a better place in a company that offers career progression

      13 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlike a lot of large corporates, people who work at L&G feel incredibly human and relatable and there is a genuine openness to hearing from people of all levels in the business. As a company, it is invested in so many diverse areas that the options for projects to get involved in and opportunities to make a difference are endless if you are willing to apply yourself and search for them. The business genuinely puts their money where their mouth is when it comes to its investments and business priorities. They are consistently making good on their promises to help redress climate change, provide affordable housing, regenerate cities and contribute to science and innovation. Not sure many, if any, other financial services businesses can claim this.

      Cons

      Technology is behind although this is not unlike many other competitors but there is a tangible investment being made in redressing this. There can be red tape to get through to get things done but when the business commits to an initiative, there is a true entrepreneurial attitude to pushing this forward. The business is aware of the red tape and actively aiming to resolve this but as is often the case, these things can take time.

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    2. 5.0
      Current Employee, less than 1 year

      People friendly

      13 Apr 2021 - Sales Department 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They care and are flexible

      Cons

      Excessive Workload. Always playing catch up as there is always more to do.

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    3. 2.0
      Former Employee, more than 3 years

      A company with great ambition, but line managers just don't have a clue

      3 Mar 2021 - Customer Service Representative in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is fair for the work you do Good work-life balance Very accommodating with flexible working

      Cons

      Management have very little knowledge of the jobs that frontline staff do and will micromanage to the bone No opportunity for self-development - incoming calls always do and always will take priority A serious lack of training and staff means you can never complete your own work, but you'll instead be loaned to other teams indefinitely

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      1 person found this review helpful
    4. 5.0
      Current Employee, more than 3 years

      Excellent place to work - highly recommended

      7 May 2021 - Commercial Account Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance, Pay, Holiday, Benefits, Role autonomy, inclusive environment, managers are helpful encouraging and receptive to change - all in all a excellent place to work!

      Cons

      I cant think of any cons

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    5. 4.0
      Current Employee, less than 1 year

      Good Company Overall

      28 Apr 2021 - Resource and Lead Handler in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Other departments are excellent. Have transferred departments and it is brilliant. Manager's are excellent, communication is very good and they have the right approach to sickness, pandemic, home situations etc

      Cons

      Customer Service is a department of poor communication and lack of appreciation for hard-working staff. Sick policy is ridiculous and next to no compassion.

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    6. 4.0
      Current Employee, more than 1 year

      Good company

      28 Apr 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, professional, not a bad culture, good reward package

      Cons

      Lots of red tape and many layers of management

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    7. 3.0
      Current Employee, more than 1 year

      Good benefits but...

      20 Apr 2021 - Senior Java Developer/Lead in Hove, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, CEO has vision, Depends on the project you are working on, there can be a lot of learning opportunities, immediate management at least for me is kind and compassionate.

      Cons

      Lots and lots of frustrating red-tapes. Too much reliance on external consultancy, poor coding habits amongst the consultants which will take an awfully long time to bring it up to the standard, senior management in the technology wing lacks vision and technical knowledge. Devops is still in their very early stage.

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    8. 4.0
      Former Employee, more than 5 years

      Great culture but will take you 20 years to break out of middle management

      19 Mar 2021 - Financial Planning & Analysis Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Legal and general is like an old Bentley. comfy with a powerful engine, but a lot of weight to shift. It’ll be nice to be in, but 0-60 will take 20 years. Big org, diverse environments to work in. Wonderful people and changeable pace, lots of best practice to learn from. It’s highly regulated, so you see what good looks like every day. I enjoyed all the teams I worked with. Loved the different divisions and completely different operating models. I worked in many locations. Kingswood, Cardiff, Brighton, London and even regional partners. I started as a Senior Finance Analyst and progressed to management fairly fast in 2 years. Being a business partner to multiple divisions across a few entities has given me some great insights into operating models, having some challenging projects to work on commercially and financially. It’s hard to make a difference there; to have a voice and face. I managed to, but had to slog and really push change to sell it more widely. Shouldn’t be so hard to make things better.

      Cons

      In finance it’s hard to get up the chain into senior leadership there and regardless of skills, shining reviews, outstanding performance etc, restructures set people back year in year out, which is pretty awful; there’s a lot of competition from Group finance who are markedly more visible to leadership, so opportunities there is fairly static and staid. You just have to see how long people stay “finance managers” before becoming heads. Some 10 years, (reshuffled, relearn, reestablish, outperform, only to be displaced due to restructure to start all over again). When that happens to the superstars, you know there are issues. It’s poorly paid as well. For a FTSE it’s shocking. It’s not until you leave that you realise how bad the pay grades are. Pigeonholed in Finance, in middle management, during the most important time of your career to diversify and grow. I left, took a seniority cut in different sector, (a charity at that) earning £10,000k more + 20% bonus, was promoted in new role within 6 months. Within a year promoted again as a head in FP&A and Business Improvements. So after pouring heart and soul into that company, to earn peanuts for 7 years at L&G as a high performing Finance Manager, within 4 years of leaving, 2 companies later, I’m now an Operations Director, with loads more experience and on track for a fulfilling career doing what I do best. I interviewed at legal and general a couple years back in Hove. Unsurprisingly it seemed the world had stopped going back there. Even the tech and ways of working were the same. (Which filled me with dread given how much the world had advanced with MS Teams/interview techniques/tablets etc) I realised it’s a leviathan and will take tens of years to change process and senior leadership. It’s stifling. Systems are still same, ways of working are backward and unsurprisingly, I found myself questioning why I’d want to work there again after tasting what “excellent” looks and feels like. Quite stark. That industry really grabs a person and pins them in place. Training opportunities and courses are archaic too.

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      2 people found this review helpful
    9. 4.0
      Former Employee, less than 1 year

      Good employer

      26 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working, overtime, staff training

      Cons

      The salary could be better

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    10. 4.0
      Current Employee, more than 3 years

      Good employer

      12 Apr 2021 - Senior Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and flexible working

      Cons

      Pay and progression opportunities. Very complex organisation

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