Lego Group Assistant Store Manager Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Lego Group Assistant Store Manager Reviews

4 reviews

Filter

Filter

Assistant Store Manager

4.6
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Lego Group CEO Jørgen Vig Knudstorp
Jørgen Vig Knudstorp
1 Rating

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • high stress and lack of work life balance even here (in 7 reviews)

  • No full time work available as a merchandiser (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Everything is awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Concord, NC (US)
    Current Employee - Assistant Store Manager in Concord, NC (US)
    Recommends
    Positive Outlook

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    Awesome family oriented company to work for

    Cons

    You get to see the bad side of bad parents


  2. Helpful (1)

    "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Neutral Outlook
    Approves of CEO

    Pros

    The LEGO Group as a whole is fantastic. They are smart and caring, and genuinely want the best experience for both their employees and consumers. The pay is competitive for management (although non-management is paid minimum wage, no exceptions), the bonuses are a huge incentive, the discount on products is unbelievable, and we get lots of little perks and gifts from the company.

    Cons

    Unfortunately, your experience will vary wildly based on who constitutes your middle management. If you have a great district manager who genuinely cares about your store and your individual growth, you will excel. If you are in a district/area that has a management team that is more self-serving and only care about the bottom line, you will stagnate and lose faith in the vision set by the larger company. I have been in both situations, and one was the best working experience of my life, the other the worst.

    Advice to Management

    Allow your store management the ability to rate the people above them and have a neutral party, like an ombudsman, to mediate conflict and hear feedback. If "People Promise" truly matters to the company, make sure your little people get the same promises as the big ones.


  3. Helpful (3)

    "one of the better retail places to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Santa Clara, CA (US)
    Current Employee - Assistant Store Manager in Santa Clara, CA (US)
    Recommends
    Positive Outlook

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    Family oriented company that really takes care of their employees. quarterly bonuses and a yearly one too. flexible hours. FUN atmosphere. Try out product, take it home to build, great discount. DM and RM come for quarterly visits, so everyone just keeps abreast with everyone and everything.

    Cons

    It's a considered a HIGH END childrens store. So even though LEGO has high standards on customer service and store presentation, it's difficult to upkeep when kids are wrecking the store and peeing everywhere.

    Advice to Management

    Always have a reason for whatever you decide to do if it's not per directive. Higher Management actually listens to you.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Assistant Manager in Chandler, AZ (US)
    Former Employee - Store Assistant Manager in Chandler, AZ (US)
    Recommends
    Neutral Outlook

    I worked at Lego Group full-time (More than a year)

    Pros

    Get to work with LEGO, interact with kids. Promote from within

    Cons

    Managers seem to fly in and out

    Advice to Management

    Offer some explanation to staff about major changes,