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Lego Group Manager Reviews

Updated 6 February 2018
44 reviews

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Manager

3.7
StarStarStarStarStar
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Approve of CEO
Lego Group CEO Jørgen Vig Knudstorp
Jørgen Vig Knudstorp
27 Ratings

Employee Reviews

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Pros
Cons
  • Lack of work life balance - too many competing priorities (in 9 reviews)

  • No full time work available as a merchandiser (in 12 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    Good salary, good bonus, office is really nice. There has been a lot of new people so the company is feeling fresh and new

    Cons

    It very Danish! Sometimes it feel like a Danish club. But it's slowly getting better. Expanding very quickly, not sure if the company is keeping up


  2. "Tough couple of years, but generally good to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Current Employee - Senior Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    Flexible hours and friendly place to work. Lots of smart people and good ideas. Sometime a bit too focused on how things have always been done rather than let’s do something new

    Cons

    Hierarchy can restrict progress, there are a lot of people who have worked there for 10+ years or brand new to the company, things don’t always run so smoothly.

    Advice to Management

    Take care of the hard working people who are in the company, they really are talented.


  3. "Comfortable but old fashioned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Manager in London, England
    Current Employee - Group Manager in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than a year)

    Pros

    Awesome office, good perks, great work life balance.

    Cons

    The business is very set in its ways and disappointingly unconcerned with diversity.

    Advice to Management

    Get some proper advice on how to promote the product in the 21st century.


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  5. "Toy Support Specialist (Account Manager)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Toy Support Specialist ( Account Manager in Slough, Berkshire, South East England, England
    Current Employee - Toy Support Specialist ( Account Manager in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook

    I have been working at Lego Group part-time (More than 5 years)

    Pros

    Fantastic brand and product, great people and positive business outlook.

    Cons

    Unfortunately they don't offer a great range of part-time positions.


  6. "Very Employee Centric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Slough, Berkshire, South East England, England
    Former Employee - Senior Manager in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lego Group full-time (More than 3 years)

    Pros

    Very employee centric
    Lots of development opportunities, if you get time!
    Exciting times with the Global Agenda
    Strong total reward (salary, benefits and bonus)

    Cons

    Need to be more mindful of communication from CM, core messages can be lost in the downward cascade.
    Face needs to fit if you want progress
    Diversity, what exactly is the strategy, promoting employees into senior roles when they are not ready to meet targets.
    Some employees are allowed to get away with very poor behaviour

    Advice to Management

    They should do a better job at achievements.


  7. "key account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Account Manager in Paris (France)
    Current Employee - Key Account Manager in Paris (France)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 10 years)

    Pros

    values, products, profits, smart people, strong culture

    Cons

    sometimes to much LEGO centric..


  8. Helpful (2)

    "Company has lost its North."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lego Group full-time (More than 3 years)

    Pros

    Great set of company values... on paper, at least.

    Cons

    C-Suite has not been able to figure things out for the last 2 years.
    When sales forecasts were too short, everyone aplauded. When sales forecasts were too big and things turned, everyone looked surprised.

    Advice to Management

    Management should have fixed the forecasting department a decade ago.
    Also, remove anyone who has been on the Corporate Management for more than 3 years. You need new brain power!


  9. Helpful (3)

    "Great Product, Great Job, Terrible Corporate Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lego Group full-time (More than 5 years)

    Pros

    Super fun retail environment. Positive attitudes and amazing customers (for the most part). Fairly easy for retail. Really good perks and benefits. Early on not focused on sales numbers as much as guest satisfaction, which was refreshing. But 2017 became a year of increased pressure to drive sales.

    Cons

    Terrible supply chain management. Never had enough of the most popular items that guests wanted. Corporate management is inconsistent at best, giving some employees warning after warning about bad behavior or mistakes, and firing others without cause. Executive leaders slow to react and often seem to be playing catch up, or make hard turns in the opposite direction when the slightest numbers are off. Lags far far behind in retail technology. I was told "we are not an IT company" when I asked why stores couldn't get basic functionalities most other retail chains have had for years. This is a bad mentality in this day and age.

    Advice to Management

    Be consistent in your messaging. Stop playing personal politics with employees careers and lives. Figure out how to implement simple technologies at the store level that will improve your service and sales. Stop being stingy with manufacturing numbers. It's ridiculous that we at the stores could predict every time what customer demand would be and also know that we would not be sent nearly enough stock to meet demand. Don't make excuses when you can't meet demand, or tell us to "sell them something else". It's not how the retail world works anymore. People want what they want when they want it, or at least the promise that we can send it to them or reserve it when it arrives.


  10. "Great place to work but very slow decision making"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Billund (Denmark)
    Current Employee - Senior Manager in Billund (Denmark)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lego Group full-time (More than 5 years)

    Pros

    Work life balance
    Toys with social responsibility
    Global challenges
    Multi cultural environment
    Very clear strategy gives a clear direction on where to go

    Cons

    Slow decision making
    Very difficult to progress from specialist to people manager, even as top performer. I have been ranked as one performing much higher than my level for 2-3 years now and starting to not feel appreciated/challenged

    Advice to Management

    Listen more to employees and cut the bureaucracy


  11. Helpful (7)

    "Right sizing and restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Enfield, CT (US)
    Current Employee - Manager in Enfield, CT (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lego Group full-time (More than 10 years)

    Pros

    -Passionate employees
    -“cool factor” when you tell people you work for LEGO!
    -Flexibility
    -Community outreach and lots of volunteer opportunities
    -401k match and healthcare benefits
    -Fringe benefits (free coffee, snacks and company store)
    -beautiful campus
    -small, but nice gym & free fitness classes
    -subsidized Lego daycare
    -international travel opportunities (depending on your role)

    Cons

    -No formal training program or talent pipeline (unless you’re upper management), which can limit advancement opportunities. You will see a lot of people in the same role for an abnormal period of time.
    -The company just went through a restructuring exercise to flatten the organization (which led to a lot of demotions), so career growth will continue to be limited.
    -culture resembles a high school (cool kids vs the nerds and outcasts)
    -executive leadership tends to be arrogant and didn’t recognize that double digit growth was not feasible long term, thus went on a rampant hiring spree only to layoff a ton of employees this past month.
    -most “strategic” decisions tend to be knee jerk/reactive vs. pro active

    Overall, now is not the time to join the company (not that they are hiring). The morale has hit rock bottom and the company just went through a major shake up. Give them a few years to turn things around and accept flat to modest growth. They will come back if they reset their expectations and strategy. The company has a lot of potential, they just need to get on the right side of things.