Lieberman Research Worldwide Reviews | Glassdoor.co.uk

Lieberman Research Worldwide Reviews

Updated 15 June 2018
131 reviews

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3.2
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Lieberman Research Worldwide CEO Dave Sackman
Dave Sackman
87 Ratings

131 Employee Reviews

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Pros
  • "Your coworkers are smart people and most teams have good culture" (in 17 reviews)

  • "Lots of opportunity - you want something, put in the work and go for it" (in 6 reviews)

Cons
  • "Absolutely abysmal work life balance" (in 22 reviews)

  • "The salaries are slightly below average, and you work very long hours without extra rewards or recognition" (in 39 reviews)

More Pros and Cons

  1. "Good, Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lieberman Research Worldwide full-time

    Pros

    Adaptability, creativity, and master of your own craft.

    Cons

    No recognition or promotion. Others take credit for your work.

    Advice to Management

    Be more appreciative of the people that keep you employed.


  2. Helpful (3)

    "fit the mold..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Century City, CA (US)
    Former Employee - Research Associate in Century City, CA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lieberman Research Worldwide full-time (More than a year)

    Pros

    across from the century city mall.

    If you do somehow enjoy the environment and long hours, you could have a long career there. They do encourage movement within the company and there are many new business units to choose from (they have recently required a handful of more modern research companies).

    Cons

    They want you to fit into a perfect mold. If you do not fit their mold, for better or for worse, you will not succeed there. Management expects you to drop everything and stay all night if something comes up. Kissing butt is the only way to move up. Management focuses on people weaknesses (to make you fit the mold) rather than your strengths.

    An extremely high-stress environment for what should be a fairly low-stress industry (we're dealing with self-reported data...)

    Advice to Management

    focus on peoples strengths, not only weaknesses

  3. Helpful (4)

    "Senior Research Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntington Beach, CA (US)
    Current Employee - Anonymous Employee in Huntington Beach, CA (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lieberman Research Worldwide full-time (More than a year)

    Pros

    You work with smart people and the woek itself is very challenging and there are opportunities to be creative.

    Cons

    Terrible work life balance doesn't even begin to describe it. Account managers sell projects on unrealistic timelines that are perpetually understaffed. Margin expectations are extremely high and there is alot of pressure to beat the margin. They just staff projects with one or two people and work them to death to obtain the required margin instead of 3-4 people.

    The core LRW staff is being worked to death while the company overall acquires a bunch of other companies. While the colleagues are smart and greay people, overall it's an inhumane place to work.


  4. Helpful (5)

    "Work here if you have no other option"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Los Angeles, CA (US)
    Current Employee - Research Analyst in Los Angeles, CA (US)

    I have been working at Lieberman Research Worldwide full-time

    Pros

    Some nice people that aren't backstabbers

    Cons

    Work here if you have no other option and/or you have a starving family that you must feed (although an RA would not make enough to feed a family and his/herself). This place should be your absolute last resort is my point. There is some serious problem with basic human code here. There are so many people that are just so mean for no reason, and it is very difficult to work with team members that are rude and impolite for no reason at all. Upper management is completely clueless in giving any sort of direction, or actually providing any sort of guidance to a new employee. There is particular tension among the female managers. They treat junior FEMALE employees like they are lower (in terms of class - not a hierarchy at a job) than them for no reason other than the fact that they are jealous of younger, more attractive counterparts. The environment is like the movie Mean Girls, where there are cliques and lots of gossip (especially in the tracking department). The "senior research managers" are ego monsters that will shout at you and put you down any chance they get. It is scary how easy it is for this company to fire people for no reason at all. I personally know a few people that were fired because of "performance issues" but realistically it was because their managers were just incapable of getting along with other normal humans and not sarcastic, evil, gossipers like themselves. I have personally witnessed countless times comments made regarding people's sexual orientation, religion, and race in a mocking tone. If you're not a straight, white male, you probably will feel extremely excluded here. There are no efforts to make ethnic minorities feel a part of the company that is nearly entirely made up of white folks. The hours are crazy. If you don't mind working 12-13 hour days and loads of weekends, this will be a great match for you. Expect to say bye to cooking meals, exercising, seeing friends, or even getting a good night's rest to keep you going the next day if you choose to work here.

    Advice to Management

    When staff comes to HR with concerns regarding exclusion because of racism, take it to heart and don't try and shove it under the rug because the truth will eventually end up on Glassdoor.


  5. Helpful (9)

    "Run! Don't believe the headhunters who claim the work/life balance has improved!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Director in Century City, CA (US)
    Former Employee - Research Director in Century City, CA (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lieberman Research Worldwide full-time (More than a year)

    Pros

    I worked with a lot of smart people, and worked with a wide range of different methodologies and project types. It was good experience. (Hot tip: There are other places to get good experience.)

    Cons

    I was told that most people worked long hours but I wasn't told until after I started that the minimum expectation was at least 50 hours a week. I've worked 50 hour weeks in other places, but the expectation was usually that you would try to work an 8 hour day yet put in more time when needed. The minimum required at LRW is 10 hours, and it's often 12 or 14 or more. This is unsustainable for anyone long-term, yet is expected at LRW. There's a reason they can't hire at a senior level and it's because those of us who have worked elsewhere know this is not the norm in other companies, despite the constant reassurance of LRW lifers who claim it is.

    Also - HR will make you take a Strengthscope exercise when you start that they claim will explain what type of employee you are, and then management will pull it out all the time to talk about how your answers to this personality profile applies to your performance.

    Advice to Management

    Stop working people to death. Stop claiming to care about work/life balance. And for God's sake, stop using that stupid Strengthscope with your employees. It's woo-woo garbage with no basis in science, which is frankly embarrassing for a company that prides itself on evidence-based insights.

    Also - if you want to claim that you care about women in the workplace, it undermines your message to end a panel discussion on women in the workplace by comparing being a woman to having a lisp.


  6. "Ambition sometimes outstrips ability to achieve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRA
    Current Employee - SRA
    Neutral Outlook
    Approves of CEO

    I have been working at Lieberman Research Worldwide full-time (More than 5 years)

    Pros

    The goal of the culture is strictly meritocracy and aims to make it an opportunity culture. If you can develop some initiative or approach on your own, they are generally open to using it or letting you run with it in some way. They know that they need to adopt more integrated technology and offer more in the way of advice than simply presenting data.

    Cons

    In the end, they're still a market research company that leans heavily on online surveys. Although they've acquired supplemental companies, they seem pretty independent from the core LRW product. Moreover, the research tendency to measure everything means that employees are monitored and best practices are encouraged. Also, the introductory positions are very rote and involve a lot of spell checking, confirming numbers, and copy/pasting.
    Also, there is a rising culture devoted to sales rather than analysis.


  7. Helpful (1)

    "Great culture and coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Research
    Current Employee - Marketing Research
    Recommends
    Approves of CEO

    Pros

    Wonderful work environment. Each team is full of supportive, intelligent coworkers. You get to works hands on in market research for high profile clients. Every day you learn something new.

    Cons

    I don't have any cons besides if you can't manage your time this probably isn't the place for you.

  8. Helpful (6)

    "The place is not what it used to be, and ESAT is not a priority for the senior leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lieberman Research Worldwide full-time

    Pros

    - There are a lot of opportunities to learn how to work under pressure, and with aggressive timelines.
    - There are still some smart people working at LRW, and you can pick up some valuable skills from them.
    - Great place to meet and befriend other young people if you just graduated from college.
    - Good networking opportunities.
    - Nice location if you live close to Century City, but if you live more than 5 miles away, you will spend a lot of time commuting.
    - The ESAT survey is a joke, and it is only discussed once a year.

    Cons

    - Not a good place for working parents; the hours are very long, and since most of your coworkers are 22, and they just got out of college, you will be the odd person in your team. Your managers will give you a guilt trip if you try to have a work/life balance (you are supposed to work at least 10 hours a day, but you will often end up working 11 to 12 hours per day, and a few hours on weekends).
    - If you are over 30 you will feel so old.
    - Not a good place if you want to feel a valued by your company and senior leadership. At LRW, you are just a number, and at the smallest sign of financial trouble, they will lay off employees to reduce cost. Middle management employees are the first ones to go.
    - Salaries are not very competitive.
    - The HR team does not care much about other employees. They are like the popular kids in High School, and they will let you know that you are not as popular as them.
    - High turnover.

    Advice to Management

    Stop acquiring more companies just for the sake of growth, and focus on making LRW better. Show that you care about your employees. Stop setting unrealistic financial goals (it seems that you are doing it to avoid paying bonuses).


  9. "Best and Brightest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lieberman Research Worldwide full-time (More than 8 years)

    Pros

    You will work with the best and brightest in the industry.

    Cons

    The job will eat you alive if you let it.

    Advice to Management

    Keep pushing innovation


  10. Helpful (12)

    "Get the skills you need to land a better job somewhere else, then GTFO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Los Angeles, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lieberman Research Worldwide full-time (More than 3 years)

    Pros

    Plenty of learning opportunities; junior level employees are given experiences that don’t seem to be afforded to employees at similar levels in other companies.

    Cons

    Absolutely abysmal work life balance. Client management is an absolute joke. Turnover is high, and projects always feel understaffed. Expect no sympathy for trying to maintain a life outside the office; senior level staff will say you have control over your hours; don’t believe them. You’ll get a guilt trip for not putting in at least 50 hrs/week. CEO and President are both incredibly tone deaf to the needs of the employees. The office is a bland, sad, austere place to spend your days.

    Advice to Management

    Stop setting those ridiculous growth goals; junior level workers are paying the price for your unrealistic expectations. Stop buying companies when you “can’t afford” to give us our 401k matches. Take more care of the company you have, instead of focusing on the companies you want, or your workers will continue to flee.


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