Brace yourself for a dissertation because this company is a corporate crapfest.
This place is run bass-ackwards. This location is the corporate office, so there’s nowhere else to run. They uphold a façade of “rapid growth and expansion” when in reality, they acquire a new firm before they’ve made their money back on the last acquisition.
They put their money into expansion, not the employees. The extra work that comes from each buyout doesn’t come with a higher wage. Their Director of Operations quit and they didn’t even replace her; they dispersed her tasks across the entire staff... the staff of schedulers, transcript assemblers, billers, even depository... not the other executives.
The employees, which includes ALL departments below C Level, are ranked below the clients. You will be reprimanded in front of clients, then sympathized with behind closed doors.
The first time they show you these two faces is when you’re interviewing, and they make you believe there are annual raises and advancement opportunities. No. You get a $50 Amex gift card for Christmas, and a threat that you can be replaced. The CEO doesn’t care what you want, he cares about being named in Forbes again.
The Calendar department is hectic, stressful, and far too demanding for $14/hr, which is why it has the highest turnover in the company — new hires often quit during their first week, after realizing that they need to grow a 3rd arm to do half the work... for $14/hr.
Integrity is lost on all management; if they’re not throwing each other under the bus, they’re gossiping about their employees to one another. That’s no surprise when you meet the execs, whom assume ultimatums imposed by top-dollar clients.
Example: a wealthy, long-term client threatened to stop using the service if he wasn’t given tickets to a sold-out Vegas show... not only was he given the tickets, but his staff is allowed to verbally abuse LIT’s employees to establish dominance. The employee must then apologize to these Beverly Hillbastards for being an inconvenience and causing a disturbance — this is common with this client, and everyone has a story about it. Ask any employee, “What rhymes with bagel?”
You should work here if you hate yourself and enjoy belittlement and poverty.