London Eye Reviews

Updated 2 Mar 2020

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3.1
80%
Recommend to a Friend
60%
Approve of CEO
London Eye CEO, EDF Energy Vincent de Rivaz (no image)
Vincent de Rivaz
2 Ratings
  1. "social place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ride and Show in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Eye part-time for more than a year

    Pros

    I have made so many friends here! Everyone is really friendly and the day goes quick. Paid hour of lunch, paid sick days, ability to swap shifts, Employee magic pass (20 to 40 free entries to merlin attractions depending on how long you've worked). 40% lego discount!! we get many discounts such as for movies and gym.

    Cons

    winters are horrible when you have to scan tickets as you are usually on your own and it is very very cold. it gets extremely busy in the summer and during half terms. job might get repetitive.

  2. "very good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ride and Show in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at London Eye part-time for more than a year

    Pros

    -good vibe -free food -support from staff -pays well

    Cons

    -gets hot easily -stuck outside

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  3. "Very stressful good co workers"

    3.0
    • Career Opportunities
    Current Employee - Gues Experience Host 
    Recommends

    I have been working at London Eye part-time

    Pros

    Great employee benefits Great team and manager support

    Cons

    Stressful BORING Rude customers Horrible uniforms

  4. "Not so cool"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in London, England

    I have been working at London Eye full-time for more than a year

    Pros

    Met great people in my team

    Cons

    The management can do much better

  5. "Stay Away"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at London Eye full-time for more than 3 years

    Pros

    Majority of the people you work alongside are nice and good to get along with

    Cons

    Favouritism plays a major part in who moves forward with the company. Don’t expect to go anywhere if they don’t acknowledge your efforts! The Wrong people get the wrong jobs. Hard work is always overlooked unless you’re a favourite.

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  6. "Good, depending on your department's management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at London Eye

    Pros

    You get to meet amazing people from all over the world Me and my colleagues got to meet and talk with various famous footballers Can be intense but fun during peak season in summer

    Cons

    Working in extreme conditions, depending on department with little sympathy from management Managers pressure Team Leaders who then pressure the Guest Hosts (non-managerial staff) creating a sometimes toxic environment where nothing is good enough Depending on department and managers, you will not be appreciated The culture and working environment has definitely worsened since early 2017 due to pressures from senior management of Merlin

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  7. "Don't waste your time on attending the assessment day . It's only a cover up"

    1.0
    • Career Opportunities
    Former Employee - Anonymous Employee 

    I worked at London Eye full-time

    Pros

    Friendly and smiling at the beginning

    Cons

    Poor if non recruiting experience what so ever . Don't waste your time on attending as they only promote their own staff to a better position . Majority of candidates on assessment days are people who are already employed at the London Eye . It's just a cover up . Also there is a lot of discontent among staff about the bad management they have

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  8. "A fast-paced, fun place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Admissions Host 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at London Eye

    Pros

    Good benefits from Merlin Fun enthusiastic colleagues

    Cons

    Long working hours, often at unsociable hours

  9. "Please do not waste your career to join here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Assistant in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at London Eye

    Pros

    Tourist area.... Amazing Customer . Famous place

    Cons

    Abnormal rules and regulations, Colour Discrimination .

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  10. "Great company"

    5.0
     

    I worked at London Eye

    Pros

    Great people, good atmosphere, free tickets

    Cons

    low pay, bad management, work at the weekends

Found 14 reviews