London Midland Reviews

Updated Sep 26, 2020

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Found 15 of over 15 reviews

3.8
70%
Recommend to a Friend
77%
Approve of CEO
London Midland Managing Director Patrick Verwer (no image)
Patrick Verwer
11 Ratings
  1. 5.0
    Former Employee, more than 1 year

    Great Company with great sujpport

    Aug 7, 2020 - Railroad Conductor in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive management, great job, wonderful colleagues

    Cons

    Shift work, long hours, often delays and stress from customers

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  2. 4.0
    Former Employee

    Decent company

    Sep 26, 2020 - Area Manager in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Allowed to manage employees without interference

    Cons

    Lost franchise to WMT, which changed the company completely.

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  3. 3.0
    Current Intern

    Customer Service

    Mar 5, 2019 - Anonymous Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment to work in

    Cons

    Pay is poor for apprentices, let go at the end of the contract.

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  4. 5.0
    Former Contractor

    Great team

    Sep 7, 2016 - Anonymous Contractor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great place for a workaholic woman. - Respectful attitude and can-do attitude within the whole company. - Along with respect you are given a freedom to develop and learn. - Have questions? Tight deadlines? Want someone's advice or help? - Simply go and talk to people, ask, consult, voice up your concern. You will be given what you have asked for. - Hard work will be appreciated, mistakes will be talked through, you will receive plenty of encouragement and support. - No-gossips-chitchats-environment.

    Cons

    - You must work hard. (Party hard is not included) - This is not a come and sit in Facebook for 7.5 hours job. - Sometime you feel sorry for your company being misunderstood by some aggressive passengers, also you might hear people commenting when they know where you work.

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  5. 4.0
    Current Employee

    My only job has been with them

    Aug 13, 2016 - Train Crew in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Too many to list. So much room to have a career. Potential, growth. You can choose how you work. Shifts are perfect if they suit your life. Customer service is my best attribute and that fits perfectly with the company. Money is fantastic and certain roles allow for overtime and high earning potential.

    Cons

    5am starts. Midnight finishes. Weekend work. Unsociable hours. As long as you know this going in then its not a problem.

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  6. 5.0
    Former Contractor, less than 1 year

    Work Experiance

    Feb 28, 2015 - Customer Service Assistant in Milton Keynes, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very welcoming staff, got to see all aspects of the jobs available to me, throughly enjoyed working there, friendly customers, everyday is different

    Cons

    No pay obviously, didn't last long enough only a week, wish it was longer, when traviling to the station a child thought I was a bin man

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  7. 2.0
    Former Employee, more than 10 years

    Controller

    May 24, 2017 - Controller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Money , Brilliant benefits, Hard work Good prospect' s if you keep your head down And ignore the politics.

    Cons

    Long hrs in the control room . Early starts are from 5.30am in the morning . Which Impacts on family life. & Social life.. Good maternity package. Horrendous work life balance. Working in the control room is very clicky. Your either in or you are out. The Management team within the control room are all bully 's and pick there favourites. If your in fantastic prospects be prepared to kiss butt. On the whole think twice about before you enter. Be prepared to watch your back constantly..

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  8. 5.0
    Current Employee

    My London Midland.

    Sep 7, 2016 - Maintenance Control Manager in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A well structure organisation, with a strong corporate outlook, and positive attitude to all its stakeholders.

    Cons

    Short franchises do not facilitate improved personal development programs which could vastly improve the workforce.

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  9. 5.0
    Former Contractor, less than 1 year

    My time at London Midland

    Feb 26, 2017 - Interim Contract Manager in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family attitude for a private company is refreshing and unusual Helpful colleagues Happy place to work Realistic objective targets Passionate and loyal staff

    Cons

    Security in employment as this TOC is working towards new franchise form Oct 2017.

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  10. 2.0
    Former Employee, more than 1 year

    Very frustrating place to work!

    Apr 17, 2015 - Anonymous Employee in Birmingham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Varied tasks Provides the opportunity to work in a heavily unionised organisation Provides experience of the train industry which is different to most industries and private sector Most employees have a great attitude and abilities

    Cons

    Very old school attitude Too hierarchical Nepotism is prevalent throughout Senior management don't seem to have an effective strategy Time and money is wasted on less important processes Major lack of effective communication A huge lack of respect for employees, their knowledge and experience

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