Lycamobile Employee Reviews about "nice colleagues"

Updated 17 Jun 2020

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3.6
56%
Recommend to a Friend
69%
Approve of CEO
Lycamobile CEO Chris Tooley
Chris Tooley
82 Ratings
Pros
  • "No pros in this company a part from the beautiful terrace(in 10 reviews)

  • "Nice colleagues to work with, overall it is a good place for entry level career(in 9 reviews)

Cons
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Reviews about "nice colleagues"

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  1. "Opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Agent in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lycamobile

    Pros

    Really nice environment and work colleagues, nice to be appreciated by your managers when you work hard, we have good times.

    Cons

    Sometimes opportunities come a bit late for some colleagues and they move on to look for something else, sad sometimes see them go

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  2. Helpful (1)

    "Avoid this not serious company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Key Holder in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time for less than a year

    Pros

    Free dinner on friday, nice colleagues

    Cons

    Overcrowded office, no opportunities to grow professionally, racism, machismo, patronage, management doesn’t take care of the employees (if they don’t need you they will try to take you out), ridicolous salary. HR department is really incompetent, I signed the contract after 1 month I started working (I asked many time to the HR about my contract before signing it). Good luck if you accept the job.

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    Lycamobile Response

    June 25, 2020HR Manager

    Thank you for the time to write a review. We’re really sorry to read about your experience working with us. Our office's span over 3 floors in London, with ample space across 2 buildings, and with the current situation with COVID we have ensured there is the spacing between all employees in the workplace, ensuring all guidelines are being followed. Providing contracts is usually agreed upon and done before an employee joins the organisation or in the same week of joining, this could have been a one-off whereby we missed it due to an administrative error. We do work hard to ensure there is a professional, friendly, and inclusive environment where everyone is valued regardless of their ethnicity or nationality.


  3. Helpful (2)

    "Customer Service Representative"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time

    Pros

    Nice colleagues. Not any other pros

    Cons

    Awful working condition: 10 mins toilet break, more that 100 calls per day, lack of hygienical conditions, management treat you as a slave.

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  4. Helpful (3)

    "Avoid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lycamobile for more than a year

    Pros

    Nice colleagues, who are very fun to work with.

    Cons

    Low pay, micromanagement, limited career opportunities

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  5. Helpful (5)

    "Someone from high management is asking to write excellent reviews to balance the bad ones."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lycamobile full-time for more than a year

    Pros

    Good location, nice colleagues and really noisy environment! I can't identify any other pros

    Cons

    Management in denial, low salary, racist environment, dodgy product and an IT department that is not able to open a pc.

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  6. "Customer Services"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Agent in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Lycamobile

    Pros

    Location in Canary Wharf - nice colleagues - nothing else

    Cons

    Cockroaches on the desks, lamps falling down, dirty office, broken toilets, no lights - third world conditions! Racism, you will feel like a slave. Criminal work environment. I quit the job as I did not want to work for a company with illegal work procedures.

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  7. Helpful (3)

    "Poor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Lycamobile full-time for more than a year

    Pros

    Nice colleagues nice view of river

    Cons

    Silo mentality, blame culture no forward thinking

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  8. Helpful (5)

    "South East Asian paradise for cockroaches in Canary Wharf"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lycamobile full-time for less than a year

    Pros

    Location close to the DLR station in Canary Wharf, nice colleagues!!

    Cons

    - dirty office with no light in some areas ( the did not change the bulbs for more than 8 months ) and even cockroaches in the kitchen and working area!!! - two dirty toilets only without light with cold water ( to save money ) and often no soap - CCTV to control the employees ( they always warn you, that they will see everything on CCTV ) - they do no treat you like a human in Europe, very rude management! - no food allowed!! ( only in a small kitchen during the given breaktimes ) - 10 minutes toilet break during a working day of 9 hours ( sometimes they even do not allow to go to the toilet! ) - company reminds me on a south east asian company ( Lycamobile is set up by tamil people..... ) - training of 5 days is too short ( when you do not finish your probation period, the even deduct the money from the training!!! they gave us this info at the end of the training!!! When we started, they told us, the training is paid.... )

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  9. Helpful (3)

    "Stay Away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time for less than a year

    Pros

    Nice colleagues to work with, overall it is a good place for entry level career.

    Cons

    This place is really horrible, no training is provided here they offer you the job and let you jump all the way by yourself fighting with their customers and the stupid system they have which is all managed from India, not even here in the U.S. The management are very stupid and arrogant, they don't know even what are they doing. All the time they speak with their own Tamil language, very discriminative environrment against women. All the easy jobs they give it to their own people from same ethnicity.

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