Lycamobile Employee Reviews about "senior management"

Updated 8 Feb 2019

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3.6
56%
Recommend to a Friend
69%
Approve of CEO
Lycamobile CEO Chris Tooley
Chris Tooley
82 Ratings
Pros
  • "No pros in this company a part from the beautiful terrace(in 10 reviews)

  • "Nice colleagues to work with, overall it is a good place for entry level career(in 9 reviews)

Cons
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Reviews about "senior management"

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  1. Helpful (2)

    "The scare stories are true and under exaggerated"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Lycamobile full-time for more than a year

    Pros

    The other group brands could give you exposure to other industries if you get a chance. Unlike contractors and suppliers or the overseas branches, in the UK you will get paid.

    Cons

    There are already a lot of scare stories on here about Lyca - they are true. The company is racist - the senior management team are predominantly Sri Lankan and if you're not one of that inner circle then you are worse than a second class citizen. The company would make an amazing reality tv show for its shock value - rumoured drug fueled sex party trips overseas; bailiffs arriving for non payment of court fines; overt physical abuse of staff by executives with victims being paid off. Then onto to the more mundane - Lyca has some antiquated approaches to holiday allowance for professionals (just 20 days a year); they will only give you 3 paid days sickness a year (anymore is just SSP - effectively nothing) which resonates poorly with the Petri dish of infection that is the open plan office, with close working conditions and colleagues coughing sneezing over you (you will get the Lyca lurgy); you will be viewed as non-productive if not on site (though perversely I have seen some playing games on their phone but the company would view them as productive as they were at the desk); time keeping is rigidly enforced (worse than a factory) with a few minutes lateness often resulting in formal HR processes; operational processes are antiquated with sign off for everything required, up to the highest level, even for the smallest thing, on paper; then as for more modern working practices such as flexible working? Forget about it Chris Tooley is the CEO - whilst pleasant unfortunately he wields little power, the decision makers are the Chairman and his inner circle who are promoted by being bullies and yes-men. This is a company that does promote its own but based upon nepotism, ability to speak Tamil (i.e. colour of their skin) but not upon merit.

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    Lycamobile Response

    February 25, 2019Social Media Exec

    Thank you for your review. Your feedback is important to us

  2. Helpful (3)

    "Product manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Lycamobile full-time for more than a year

    Pros

    No respect for employees and bulling by managers infront of other colleagues is very common.

    Cons

    HR under their senior management pocket. No power for CEO. He just empty space.

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  3. Helpful (2)

    "Customer service"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CS Agent in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Lycamobile full-time for more than 5 years

    Pros

    The pros are the people you meet at Lycamobile that excludes the wrong practicing ruling senior management who im preety sure have violated the employement and discrimination act 1995 on numerous occasions. I know this section is supposed to be about the pros but there are so many things wrong with this foul practicing institution

    Cons

    Now lets move on to the cons. How many pages do i have? To start of with i would like to add that the senior management is the worste unqualified management that i have ever seen on Gods green earth. They use and abuse employees on a frequent basis which again violates the acts previously mentioned. No Bonus for customer service as we were considered second class employees with no invitations to their lavish parties even though we are the hardest working. Pardon my english as english isnt my first language but i reckon a monkey could run this place better than the current management i place. Lastly the discrimination in this company i convinced violates the disctimination act of 1995 and should be reviewed Taxes the company dont seem to pay any. I think i have paid more taxes than this corrupt corporation in the past year. I will not be putting this workplace on my cv or linkedn as i consider it an stain on my cv

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  4. Helpful (8)

    "I would give 0 if I could"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Operations in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lycamobile

    Pros

    You can meet great people, from all over the world

    Cons

    This is the worst company I've worked for so far. I don't even know where to start. Rasism against white people. Literally. I have never seen anything like this. They will not promote anyone who is white except situations when they really don't have a choice. For example, they have a group of Sri Lankans they made them Product Managers. Guys have no clue what is happening, 0 knowledge about their own product. But the most important thing they speak Tamil , rest doesn't matter. They pay less than any other company in the UK! Thy pay peanuts and me personally I had no salary review for 2 years even though I had more and more responsibilities. If you are lucky and they promote you, the probation period is endless. And you may get £60 more after 6 months. Cameras are everywhere. Absolutely everywhere.One is in front of the entrance to the ladies toilette. This company is not only in the UK they have several CC around the world. Usually abroad they don't pay people on time so whoever is there to represent the company gets incredible amount of sh** from people because they think they are also responsible for lack of salaries on their account. When you travel they pay you £15 a day and this huge amount needs to cover transportation, food (sometimes you are lucky if they book you bed and breakfast), and phone. Seriously. £15 a day. If you had any additional expenses you have to wait for 6 months for company to give you money back and you still have no guarantee they will. Sometimes they don't pay for rented flats, hotels on time and ask employees to cover one or two nights by themselves because they have no budgets, so for every single penny they need a sign off. From the whole senior management ! it takes ages! People with no experience, with no skills are being promoted because they are friends with someone who can influence management decisions. They don't invest in employees so if you are looking for career development or any additional courses or training, forget it. Every Friday they organise drinks and food for their stuff but only for certain people Team Leaders or agents are not allowed. Also you have to queue for food and if you are white you will get your portion after all Sri Lankans. Management is drunk almost every day. Many times I met people who smelled like a bottle of vodka and couldn't even pronounce the company's name. At the beginning they were inviting weird looking ladies from outside of the company but have to admit last time I've seen it it was more than a year ago. I think the Chairman is a genius who's surrounded by wrong people. For 2 years I haven't met anyone who's not looking for another job. Good experts are coming and leaving after a week or two. If you want to work in the positive environment, if you are looking for a long term career development, if you want to achieve something it's not a right place for you.

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  5. Helpful (4)

    "CORRUPTION AND SHOCKING TREATMENT"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time for more than a year

    Pros

    There is nothing I can say positive about this company...NOTHING I'm thinking of anything with in the last two years and I just can't say anything.

    Cons

    Shocking treatment of staff, public beatings, shouting arguments, drunk management daily, very poor uneducated senior management, this should all be investigated. I've been here two years and now I have been diagnosed with PTSD. I can not put into words the pain and humiliation that I've seen and had, peasants with new money. If you value your life and Heath stay away. SHOCKING SHOCKING

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  6. Helpful (7)

    "WORST employer UK!! All good reviews are fake!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time for less than a year

    Pros

    Good package. Free curry on a Friday (with tiny sharp bones, like they've literally chopped up an entire animal), and free liquor (no ice though)

    Cons

    Recruitment lie about the true nature of the company during the interviews. Terrible sexism. No professionism. No respect from senior management. Rampant nepotism. Lots of supposedly managerial staff are inexperienced with fake degrees from Sri Lanka. Like working in an Asian sweatshop. The Chairman has a bodyguard - that's how hated he is. And he donates money to the Conservative party while paying his Sri Lankan imported staff a pittance.

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  7. "Terrible work culture, not a great environment for women"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Lycamobile full-time

    Pros

    Exciting products. Location of offices. Diverse teams.

    Cons

    Terrible work culture. I have never seen so much nepotism in a professional environment. HR is useless and puppets to senior management. Cameras are installed throughout the office premises and are openly used to spy on employees. If you are seen speaking with someone from another team you will be questioned/chastened immediately. You have to swipe in and swipe out of the loos and your loo breaks are counted. It’s like working in a very strict boarding school. If you are a woman who has a family or wants to start a family, don’t expect any flexibility or consideration. You will be treated like a burden. When I informed my manager about my pregnancy everything changed for me and I could see I was being side-lined. My manager was told not to hire women in the future because they tend to unsettle things by going away on maternity leave! There are opportunities to learn…this is because the senior leadership are clueless (they have a job because of their ethnicity or relationship to the owner) and will let you take all the important decisions. They have a customer service dept. but they are not really committed to providing good service…they just care about making money. Working for Lycamobile has taught me a lot…mostly about what NOT to do in a professional environment. I wouldn't wish this company on my worst enemy.

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  8. Helpful (3)

    "An experience I hope to never repeat"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lycamobile full-time for less than a year

    Pros

    - You will be paid on time - Advancement is solely based on relationships with senior management and not on quality of outputs- meaning if you have the right relationships you can develop quickly. - Lots of movement between departments - A strong brand name able to attract some talent, however due to the 'cons' of this organisation turnover is very high.

    Cons

    - Senior management lacks strategic direction. - Advancement and success is based solely on nepotism and key relationships and not quality outputs which means under qualified individuals are out of their depth in management positions - Archaic approval system means the entire organisation cripples regularly when senior management is on a quarterly 'bonding' retreat. - Lyca's end goal is to secure repeat customers via relationships with third party resellers however Lyca has no respect for the third parties or for the employees that manage those relationships. - Compensation within some departments including business development, marketing, finance etc is well below industry standard - with many employees working 6 days a week 9-7 as a standard. - A factory like clock-in/clock-out monitoring system and CTV is in operation with strict rules and regulations for bathroom breaks, number of people allowed to have tea breaks etc.

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  9. "hotspot sales team"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotspot Sales Team 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lycamobile full-time for more than 3 years

    Pros

    There are no pros for this company

    Cons

    If you enjoy being treated like cattle and having to punch in before 9 am and punch out after 6 pm then this is the place to work. Senior Management does not speak english well and they love to get all the men in a room and drink whisky and tequila several times a month. The GM has been known to get very drunk and abusive to employees during normal business hours. This is a very sad place to work.

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