Lyft Employee Reviews about "passengers"

Updated Jan 11, 2021

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Found 293 of over 3,167 reviews

3.7
65%
Recommend to a Friend
65%
Approve of CEO
Lyft CEO Logan Green
Logan Green
1,467 Ratings
Pros
  • "Lyft allowed me to work flexible hours when I wanted to strive towards my passions after graduating college(in 140 reviews)

  • "Lyft provides a flexible schedule(in 115 reviews)

  • Cons
  • "You might meet some rude and weired passengers(in 240 reviews)

  • "15% off Lyft rides for employees(in 233 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "passengers"

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    1. 4.0
      Current Freelancer, more than 10 years

      5 star driver

      Jan 11, 2021 - Driver in Sacramento, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Able to meet and interact with new people on a daily basis.

      Cons

      Knowing how to manage the ride with a drunk or rude passenger.

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    2. 4.0
      Former Freelancer, more than 1 year

      Driving for LYFT

      Jan 5, 2021 - Driver in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the freedoms you get with creating your own schedules and being able to interact and network with friendly passengers especially as a student. Perfect job for students.

      Cons

      Sometimes you end up an hour to hours away from where you needed to be or where you started and don't get lucky enough to get rides on your way back. It sucks because you are doing your job helping these people get to where they need to be but spend too much time going home and not making money. This obviously doesn't happen everyday but when it does happen it is quite inconvenient.

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    3. What people are saying about Lyft

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      Accounting

      18d

      works at 

      Deloitte

      Jeeze Google announced WFH until January. Along with Amazon, Lyft and Facebook. You all know what this means for us.. 😔 Im tired of being home man!!!!

      136

      22 Comments

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    4. 4.0
      Current Freelancer

      Good Company

      Jan 4, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, app is easy to use

      Cons

      Maps need a major upgrade, drivers should know where they are dropping off passengers

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    5. 5.0
      Current Freelancer

      Best Job for a college Student.

      Jan 2, 2021 - Lyft Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours and you get to see the city.

      Cons

      You might meet some rude and weired passengers.

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    6. 3.0
      Current Freelancer

      Too much risk to really gain

      Dec 28, 2020 - Driver in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Make your own hours Decide where you want to start your route Most passengers are great to talk with and get them safely to their destination

      Cons

      Wear and tear on personal vehicle. Very limited availability to consistently use a rental car. Rides being added while in route, distract from driving. Ride replacements while mid route, often time for less money, and not being able to cancel them without hurting rating. Amp not readily available for drivers to note you are a rideshare driver.

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    7. 5.0
      Current Freelancer

      I love driving for Lyft

      Dec 2, 2020 - Lyft Driver in Tallahassee, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Daily pay, easy app to use, drive when is convenient for you. Lyft disguises phone numbers between passengers and drivers protecting the privacy of each individual. From time to time, Lyft offers challenges with bonuses rewarded!

      Cons

      Does not have a Hub in Tallahassee therefore, drivers and passengers are left to the mercy of email response. Passenger App does not require requestor to note the number of passengers attempting to ride together. There should be a required section to list small children and a notification of penalty fee with automatic cancellation of request should passenger attempt to add a child under age 7 without providing their own child safety seat and using the seat belts correctly to install it as well as strapping the harness to the child. If Lyft would make these requirements before ride request can be made, it would save time for the driver and greatly improve the safety standards of the company. When a driver spends time to drive to a pick up location to find this safety hazard and cancel the ride, the driver must stop, go to help settings and explain the reason and wait hours to receive reimbursement fee for wasted time and gas. Meanwhile, there are other potential passengers with long wait time as a result. Handicapped persons with wheelchairs to be loaded into the vehicle should only be able to access large size vehicles that can accomodate this addition to the ride, smaller cars do not have the capability to carry wheelchairs. Lyft should make these adjustments to the app but have not.

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    8. 2.0
      KEY NOT FOUND: jobLine.self_employ-current

      A shadow of what it used to be, turning into a scam

      Nov 26, 2020 - TNP Driver in Park Ridge, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some degree of flexibilty, you may work when you want, but obviously demand and surges dont work that way. So yeah if you dont want to work all weekend, sure you can work 3 am tuesday if it suits you.

      Cons

      In 2016 when I started, what the driver earned was tied DIRECTLY to what the customer paid, with the company taking no more than 25% of the fare. Now, the rider fare and driver payment are decoupled, with the company utilizing a brutal rate card paying 60 CENTS a mile, before gas, wear and tear and taxes. This means that for 30 -45 mins of intensive driving, a passenger may pay 30, 40 even fifty dollars or more for a single ride. Youll keep 8-10$ , for most of an hours work, before expenses. Its a scam. Almost all management and support is automated, it is incredibly difficult to contact a live person to resolve issues with pay and app, which are frequent and costly.

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    9. 1.0
      Former Employee

      DO NOT DRIVE FOR UBER AND LYFT

      Nov 24, 2020 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quick money,you can work whenever you want

      Cons

      You can't make a living wage,no tips,passengers will destroy your car's interior and put a number on your mile gage. Not worth making less than minimum wage. On top of making so little you have to also pay taxes on the little money you thag you have made. So in the long run working for lyft and uber will make you lose money.

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      1 person found this review helpful
    10. 4.0
      Former Freelancer, more than 3 years

      Make money on your own time

      Oct 9, 2020 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can set your own schedule, it's up to you how much you make in one day. They have great incentives and contest programs to get drivers on the road. Great discounts on cell phone plans, helpful staff and support for drivers

      Cons

      When you have a bad passenger it can be stressful

      1 person found this review helpful
    11. 5.0
      Current Freelancer, more than 3 years

      Driving is better then you think, but it's not for everyone.

      Sep 25, 2020 - Lyft Driver in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Drive when you want, and not when you don't want. Decent revenue. You meet really cool people, and you get to see your city like you never have before. You'll know the inside and out of your city, the people and the neighborhoods. When your city wakes, when it sleeps, and the flow of business travel in and out of the city. You really become intimate with your own city.

      Cons

      You have to pay for all your gas, your vehicle, and all your maintenance on your vehicle. Dodge drunk customers, or risk having someone get sick in your vehicle. Sometimes you will get a rude passenger, and you have to politely finish the ride, but then you won't get them again if you rate them 3 or below stars. Potential government intervention to ruin a good thing called the gig economy.

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