MAC Cosmetics Reviews | Glassdoor.co.uk

MAC Cosmetics Reviews

Updated 17 January 2019
1,187 reviews

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3.3
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Recommend to a friend
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
478 Ratings

Employee Reviews

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Pros
  • "great discount and product gratis" (in 62 reviews)

  • "Employee discount is beyond impressive" (in 59 reviews)

Cons
  • "The further you grow within the company the lack of a healthy work/life balance is a potential downside" (in 145 reviews)

  • "No work life balance, having to work every weekend your job becomes your life" (in 60 reviews)

More Pros and Cons

  1. "Retail artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Makeup Artist in Southampton, England
    Former Employee - Makeup Artist in Southampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAC Cosmetics part-time (More than a year)

    Pros

    Extremely Creative company and always wanting there employees to advance and progress with personal skills and goals.

    Cons

    I don't have any CONS Overall a very pleasant experience.


  2. "Mac cosmetics artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAC Cosmetics (Less than a year)

    Pros

    Great discount, fun and friendly place to work

    Cons

    Retail hours, everything is about sales now

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAC Cosmetics full-time (More than 5 years)

    Pros

    Great company to work for

    Cons

    Estee lauder are changing the way that mac should be


  4. "lovely company good morals could do with some changes very minor though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dundee, Scotland
    Current Employee - Assistant Manager in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    salary, bonuses, staff, training, progression

    Cons

    old management styles that could be changed


  5. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at MAC Cosmetics full-time

    Pros

    Good discount, holidays, training,

    Cons

    Work life balance, pressure, stressful,


  6. Helpful (1)

    "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics part-time

    Pros

    Make up environment with friendly people. Training.

    Cons

    Hard to progress into management.

    Advice to Management

    No


  7. Helpful (1)

    "MAC Cosmetics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Makeup Artist in London, England
    Current Employee - Makeup Artist in London, England
    Recommends
    Neutral Outlook

    I have been working at MAC Cosmetics part-time (More than a year)

    Pros

    Great Discount both within company and sister companies
    Friendly team
    great training and updates on new launches

    Cons

    lack of flexibility depending on manager
    some members are very rude as you would expect in the beauty industry
    high targets unable to achieve and unrealistic

  8. Helpful (1)

    "Management team needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Artist in Trafford Park, England
    Former Employee - Retail Artist in Trafford Park, England
    Doesn't Recommend
    Negative Outlook

    I worked at MAC Cosmetics part-time (More than a year)

    Pros

    Immediate colleagues are lovely, feels like family.

    Cons

    Management speak down to everyone. Therefore staff turnover is fast

    Advice to Management

    Appreciate your staff, they work hard with bare minimum support from management


  9. Helpful (1)

    "Poor management, two faced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MAC Cosmetics full-time

    Pros

    Delightful offices
    Good staff discount
    Corporate support

    Cons

    Poor middle management
    No room for promotion. I have worked here for 2 years now, part of that time without a manager and have not received a promotion.
    Encouraged to talk behind others back, sometimes conversations are tense and colleagues talk in unfriendly tones

    Advice to Management

    Make good on promises regarding promotions.


  10. Helpful (2)

    "Store supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Supervisor in London, England
    Former Employee - Store Supervisor in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time (More than 5 years)

    Pros

    Brands values. Induction. Gratis. Training. Some (just a few) upper managers know what they’re doing and if you’re lucky will get one who really plays by the book and companies guidelines. Meetings. The promise is very good.

    Cons

    Some upper managers (quite a lot) get the jobs and don’t even got a clue of what are basic communication principles neither how to keep their teams aligned and geared to meet their goals. No personal life. Too much work for what you get paid. Micromanagement. HR. Forecasts.

    Advice to Management

    To start looking to upper management positions with eyes wide open instead of just using your ears. Find a way of making sure there are no bullies and that all their expectations are met when leading and communicating.