MAC Cosmetics Reviews

Updated Jan 17, 2022

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Found 1,923 of over 2,274 reviews

3.6
59%
Recommend to a Friend
62%
Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
739 Ratings
Pros
  • "Great discount, just now started doing 3% commission(in 90 reviews)

  • "The employee discount was a huge perk and the staff are amazing(in 83 reviews)

  • Cons
  • "Work life balance may make it hard to completely(in 219 reviews)

  • "Pressure to meet sales goals can feel unrealistic in comparison to retail climate(in 142 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Artist

      Jan 5, 2022 - Makeup Artist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount Training Staff Community Good pay

      Cons

      Retail Retail Retail Retail Retail

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    2. 3.0
      Current Employee, more than 3 years

      Good for experience, horrible for progression

      Jan 17, 2022 - Retail Artist in Manchester City Centre, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training, they give you lots of tools to improve. Amazing for building experience in makeup and building your portfolio. The interactions with customers can be really rewarding.

      Cons

      Pay is horrible (minimum wage) and there's barely any room for improvement or progression. The targets can be unrealistic and management can be too focused on just sales. People can feel very undervalued and replaceable.

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    3. 5.0
      Current Employee, more than 5 years

      I love working for Estée Lauder as the brand do really look after l there staff members

      Dec 16, 2021 - Makeup Artist in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love working for the brand

      Cons

      The hours can be challenging

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    4. 2.0
      Current Employee

      Absolutely no concept of families

      Dec 27, 2021 - Mac Retail Artist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Only pros are the good people you meet here

      Cons

      Awful working hours, awful pay, there's no chance of progression, rotas are all over the place

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    5. 5.0
      Current Employee

      .

      Dec 6, 2021 - Retail Artist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have enjoyed working here

      Cons

      Very High employee turn over

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    6. 5.0
      Former Employee, more than 3 years

      Recommend

      Nov 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Products, environment, trainings, culture, support

      Cons

      Sometimes too busy for someone who is not used to work in rush

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    7. 2.0
      Former Employee

      It was just ok

      Nov 23, 2021 - Stock Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was a basic wage for a lot of unsociable hours

      Cons

      I didn't feel supported by management. And the staff turnover was very high.

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    8. 4.0
      Current Employee, more than 3 years

      review

      Nov 1, 2021 - Mac Retail Artist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great discount, great perks, own uniform, express yourself

      Cons

      small salary, slow progression, bad at dealing with staff through cover

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    9. 5.0
      Former Employee, less than 1 year

      Great

      Oct 28, 2021 - Retail Artist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work, lots of fun and likeminded people

      Cons

      No cons I could list

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    10. 3.0
      Current Employee, more than 1 year

      Fun but also no work/life balance

      Nov 8, 2021 - MAC Assistant Retail Manager in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved working at MAC. The training was great and I learned so much about being an artist there. Also there is no career progression once you’ve made it to management and moving to Head Office is basically not going to happen.

      Cons

      I found that in the UK there was not a work life balance as an assistant manager. We very rarely had two days off in a row making it very hard to fully switch off.

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