MAC Cosmetics Reviews | Glassdoor.co.uk

MAC Cosmetics Reviews

Updated 17 April 2019
1,243 reviews

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3.4
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MAC Cosmetics CEO John Demsey
John Demsey
497 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance, recruitment process for staff is too long" (in 150 reviews)

  • "No work life balance, having to work every weekend your job becomes your life" (in 62 reviews)

More Pros and Cons

  1. "Keyholder and social media"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics full-time (More than 10 years)

    Pros

    Family environment, continuously leaning and building skillset

    Cons

    Retail hours and working over festive periods


  2. "MAC cosmetics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in London, England
    Current Employee - Assistant in London, England
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics full-time (More than 3 years)

    Pros

    Monthly bonus scheme for emoloyees

    Cons

    Don't hit target very often to make bonus

    Advice to Management

    Motivate staff

  3. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Artist
    Current Employee - Retail Artist
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Great company to work for, lots of perks and training.

    Cons

    I don’t really have any cons


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MAC Cosmetics full-time

    Pros

    Really Great to work for

    Cons

    I cannot think of None!


  5. "Good management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics full-time

    Pros

    Good management, free makeup, flexible hours

    Cons

    Rude coworkers, long hours, selling


  6. "Makeup artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time

    Pros

    Good progress platform, improve makeup skills

    Cons

    Awful money, not best team players

    Advice to Management

    Treat staff better, pay better


  7. "loved my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MAC Cosmetics part-time

    Pros

    discount and allocation were great

    Cons

    salary could be improved drastically

  8. "Just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Makeup Artist in London, England
    Former Employee - Retail Makeup Artist in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time (More than 3 years)

    Pros

    - Great training
    - Excellent product discounts

    Cons

    - Just a number to them
    - Easily replaceable
    - Poor pay
    - Lots of redundancies

    Advice to Management

    - Don't hire egos or younger people who go on power trips


  9. "Retail Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MAC Cosmetics full-time

    Pros

    Discount for Estee Lauder products

    Cons

    Poor management
    Can't progress if you're not caucasian (this is obvious when you see store managers and nearly 95% of people at the head office)
    MAC Trainer's at Head Office are very racist and pick on you/ point out your features in front of the whole group
    Not allowed to reduce working hours from full time to part time unless you have a baby - education/studying is not considered a valid reason
    Forced to sell sell sell, even though we did not get any benefits or commissions for hitting targets and if you fail to meet targets you have to have lots of meetings and reviews with store management
    Asked to push sales for products with poor reviews, essentially lying to customers
    Poor working environment, not allowed to speak with colleagues or enjoy work or be creative with make up
    Training only consists of how to sell
    You realise the poor quality of MAC and how far behind they are for the latest trends in products - how can you only release an "expensive" highlighting palette in 2018 when this trend started YEARS ago!! Drugstore products are better
    YOU ARE NOT A MAKE UP ARTIST, YOU ARE JUST A SLAVE FOR MAC


  10. "Great for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MAC Cosmetics part-time

    Pros

    Creative environment, good training, free products, great discount

    Cons

    Very sales heavy, sales is more important than artistry