MINDBODY Reviews | Glassdoor.co.uk

MINDBODY Reviews

Updated 17 Jul 2019

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Found 584 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
76%
Approve of CEO
MINDBODY CEO Rick Stollmeyer
Rick Stollmeyer
421 Ratings
Pros
Cons
  • "Lots of growing pains in all departments(in 27 reviews)

  • "The company preaches "core values" but when it comes time to uphold them everyone forgets about them(in 26 reviews)

More Pros and Cons
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Manager 
    Recommends
    Positive Outlook

    I have been working at MINDBODY full-time for more than a year

    Pros

    Informative, varied, friendly, a pleasure to work for

    Cons

    None that I can report at the moment!

    MINDBODY2019-06-27
  2. "Amazing Product / No Professional Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at MINDBODY full-time for more than 3 years

    Pros

    Great product. Really valuing customers businesses and their growth.

    Cons

    Poor structure in place for the growth of employees, especially SDR's. Very high and unrealistic targets set for the SDR team for such a saturated market. High level of qualification expected by SDR Team then which leads to a downfall in achievement for KPI's.

    Advice to Management

    Build a good structure for the growth of the SDR Team. Be more realistic about Quota expectations, for example, lower these targets to incentivize over achievement. Lowe expectations on the amount of qualification required by SDR as they shouldn't be doing the qualification and discovery an AE/Rep should be doing during their consultation.

    MINDBODY2019-07-06
  3. Helpful (1)

    "Join Mindbody if you want to feel like you're back at school µmanaged with glorified sales people as your managers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MINDBODY full-time for more than a year

    Pros

    - Free fruit - £65 pm to spend on fitness, health or beauty - Occasional staff get togethers - Some really lovely people

    Cons

    - The sales team especially the SDR team (sales representative development) are large group of people with a large turnover - A typical boiler room sales team, where you're given 'motivational' talks every other day in how to be a better sales person in a super saturated market - Competition is fierce, Sales executives will receive the lion's share of the commission and of the basic salary - Management are ex sales people...

    Show More
    MINDBODY2019-07-16
  4. Helpful (1)

    "The best workplace in my experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY full-time for more than a year

    Pros

    Competent and honest Management Constantly growing company Loads of opportunities Truly positive culture Super nice people working throughout the company

    Cons

    Constant Change Occasional communication issues between offices based in different countries, same can be said about the culture as some offices are more vibrant than the others.

    Advice to Management

    Preserve and maintain the existing culture and avoid having a typical call centre culture in your CS offices.

    MINDBODY2019-05-30
  5. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time for more than a year

    Pros

    Excellent Culture and Wellness Benefits. Lovely team members and great management.

    Cons

    I don't have any cons.

    MINDBODY2019-01-14
  6. Helpful (1)

    "Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Support Specialist in Bedford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MINDBODY full-time for more than a year

    Pros

    Good people to work with

    Cons

    Not good paid. Less holidays

    Advice to Management

    Nothing

    MINDBODY2018-09-29
  7. Helpful (2)

    "Love working here, MINDBODY has a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time for less than a year

    Pros

    there is a friendly team spirit, very collaborative work environment, I am given autonomy, people are really bought into the company mission which translates into the every day worth ethos, good work life balance, free yoga

    Cons

    some aspects of the company are quite SLO-centric which can be challenging

    Advice to Management

    n/a

    MINDBODY2018-08-13
  8. Helpful (5)

    "Great first year as an SDR!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time for less than a year

    Pros

    -Awesome environment -Great office location -Free fruit twice a week -Growing company and great product -Occasional team building events -Great colleagues and people culture, diverse and fun. Made great friends -Wellness monthly allowance of £65 -Good work life balance -Opportunity to progress

    Cons

    -Took a while to get into the right direction, now on the right track -Too many changes in the past -A little of negative vibe at times (maybe in the past) with people that reminisce on what MINDBODY used to be -Overall very pleasant first year

    Advice to Management

    -Focus on people that have a keen interest in growing within the company and industry -More team building activities -Do your best to create an environment where people do not want to leave MINDBODY and grow here

    MINDBODY2018-06-19
  9. Helpful (7)

    "No structure or career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at MINDBODY full-time for more than 3 years

    Pros

    Relaxed office, nice location

    Cons

    Bad management, no career progression, low base salary

    Advice to Management

    More structure and more opportunities for employees to progress

    MINDBODY2018-07-05
  10. "Sales development representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at MINDBODY full-time

    Pros

    Training was top quality, the management really made an effort to give you as much support as possible, the company culture and staff were really laid back and friendly.

    Cons

    I felt as if they were unsure many a time with what they were doing; changing the pricing, the packages, the CRM, the commission structure, the pitch, to no script, to a hybrid, etc. It was a bit chaotic at times, leaving a lot of staff in the dark.

    Advice to Management

    keep up the good work

    MINDBODY2018-06-18
Found 584 reviews