Macy's Employee Reviews about "flexible schedule"

Updated 20 Jan 2021

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3.4
56%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3,013 Ratings
Pros
  • "They give special employee discount so on holidays sale its a kind of bonus(in 1717 reviews)

  • "Flexible schedule & plenty of hours to be picked up(in 1128 reviews)

  • Cons
  • "Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates(in 997 reviews)

  • "Long hours during peak season when it is busy(in 620 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "flexible schedule"

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    1. 3.0
      Former Employee, more than 1 year

      Retail Sales Associate - Read this if you're interested or recently already got a job as a sales associate at Macy's

      10 Oct 2014 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) Flexible Scheduling - If you were scheduled a shift that you can't do (drops down 3 or 4 weeks of work schedule), you can advertise your shift but you have to do it right away so other associates that wants to pick-up hours can take that shift and you'll be clear of that shift. I say do it ASAP because if you do it later then nobody would want to pick up a last minute shift 2) Pick-up shifts - Okay listen carefully! Shifts drops down EVERY friday but the picking up is Saturday. The executive office will tell you that you're allowed to start picking up Sunday morning. From experience and other associates telling me, you can start picking up Saturday at 7am SHARP. Be ready at 6:59am. Open/available shifts comes from the office (due to big sale events, they need more than usual associates working) AND from full time associates. They get their schedule AND advertise/pick-up shifts on the same day. So they get to advertise their shifts early bird style. 3) Part-time Options - There are 5 different types of part-time option: Option 1, 2, 3, 4, or 5. I'm not really familiar with Option 1 or 2. Option 5 gets 3-8 hours, Option 4 gets 12-20 hours, Option 1 and maybe 2 are full time which gets 32-38 hours. NOTE: The minimum to maximum hours for each option will be the scheduled shifts. The only way for you to get MORE hours is when you pick up later on. AND during the holidays of course. For example: As an option 5 you'll be scheduled 5 hours. When its time to pick up you, picked up, let's say, 9:45am-1:45pm (4 hours). So add that to your scheduled hours for that week, you have 9 hours. It's not a lot but thats why you gotta be a pro at picking up shifts. Holidays will do you good. 4) Pay Frequency - Weekly! 5) Associates/Co-workers - You will meet friends along the way. You'll see the good and the bad. You'll see who you get along with, stick with them. And stay away from those ones with nasty attitude. 6) Good for people starting out in retail. You will really learn a lot. 7) More hours Opportunity - I'm not really sure if this falls under pros or cons but I'll mention this anyway. Sometimes the store will be short on associates (called out, left early, etc.) and the managers will ask their associates on the floor if they would like to stay until a certain time. I said I wasn't sure if this was good or bad only because some people like the extra hours AND some probably already worked a long day and they don't want to stay any longer for that day. Oh and some has plans after their shift. Sometimes though it gets annoying, people just wanna go home and rest you know. 8) Associate Discount - it's okay. It has its perks

      Cons

      1) Minimum wage. You'll probably get a small raise later maybe a year or two. But it's not much of a raise, a couple cents. 2) "Sales Associate" - You pretty much do everything. You ring on the register, do returns, check fitting rooms, put back clothes. There are some days when you're the only one working in one department and it's not busy at all, and you'd go to the fitting rooms to check. I swear everytime I leave the service desk to do that, a customer will always show up when I'm not there. Really?? When you get out of the fitting room you see them and you have to run to them before they get impatient and leave. 3) Catty associates - The full time associates that have been working there for ages (literally like 20 years or something) are very very protective and competitive over their sales goal. If there is a full time and a part time scheduled for one department (1 service desk with 2 registers maybe) you sure as hell bet that the full time will stay and hog the register while you have to put stuff back. My advice: Don't let them step all over you! They have goals to make, but so do you! If they ever tell you that they have to make their sales goal because they're full time, tell them that you do too! It's not always like this with every single associate. With the people I worked and got along with we took turns because we know how competitive ringing goes around. We helped each other out. I hope the same goes for you. 4) Opening a credit - As a Macy's Retail Sales Associate, you are required to open credits - which is part of the job so it's fine. BUT the part that is not fine is when the managers constantly remind and tell you to open credits as they walk around the store and they see you. It's okay to tell me once or twice about it but it's NOT okay when you shove it down my throat. I know I have to get credits but you don't have to tell me like I'm deaf or disabled. Managers can sometimes make you feel like you're not trying your best with opening it, in other words, incompetent. It has great incentives, don't get me wrong. But please, ease on with the nagging. We're trying our best but not everyone wants to open one for reasons such as: bad credit, closed macys card to decrease payments/interest fee, not interested in opening one at all! 5) Department assignment - Be careful on which departments you pick up when you try to get hours. Other departments are the best but some are just so boring and dead. My only advice is to keep yourself busy even if it's something you don't want to do. At least you're doing something. 6) For people who wants to gain retail experience and some cash, this is the place for you. BUT if you want to make this your career, there's no future here for you. Some associates (mostly full time) have been here for the longest time and this is the only job for them, so just understand when they get too competitive or catty with ringing people out - that's pretty much their life. 7) Easily burn out! - Take a day off or two, you will need it. Bottom line: Every company/employer has its pros and cons, but don't be discouraged. A good work experience is great for future jobs. Remember, work is work. You can't be picky. Overall, Macy's is alright.

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      309 people found this review helpful
    2. 4.0
      Former Employee, less than 1 year

      If you can stay out of the Women's and Junior's you're gold

      12 Sep 2020 - Sales Lead/Key Holder in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Except for being required to work on weekends, relatively flexible schedule. Great discount and merchandise. A lot of diversity in coworkers and a lot of really great and helpful people on staff. Location is excellent.

      Cons

      Store needs to be updated, badly! Women's and Junior's fitting rooms are a horror show. If you get stuck in those departments and don't have seniority, you end up moving literal tons of clothes out of the fitting room and back out to the sales floor for HOURS on end.

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    3. 5.0
      Current Employee, more than 5 years

      Be Part Of Our Macy's Family!

      20 Jan 2021 - Mentor/Specialist in Clearwater, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, Community Driven, Quality Brands and Prices, Flexible Scheduling, Provides Great Opportunities and Advancement, Team Work

      Cons

      I really have nothing bad to say about Macy's, I've been here for about almost 6 years now and they been real good to me!

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    4. 5.0
      Former Employee, less than 1 year

      Loved working with Macy's!

      22 Sep 2020 - Fragrance Sales Associate in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Commission, which was at 3%. I worked Full-Time in Men's Fragrance department and definitely loved everything about it. Friendly staff & management, free fragrances from training twice a year. Met so many amazing people and learned a lot about brands! Flexible scheduling. You can pick up extra hours or advertise your shifts ahead of time to get days off if needed. I always worked extra!

      Cons

      Can not think of any at the moment ... :)

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    5. 5.0
      Current Employee, less than 1 year

      Working at Macy's

      23 Dec 2020 - Floor Recovery in Eagle Rock, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice environment, Flexible schedule, great salary for the work you do.

      Cons

      No room to grow or get promoted, very hard to become manager

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    6. 4.0
      Former Employee, less than 1 year

      good customer service experience

      8 Jan 2021 - At Your Service Associate in Tacoma, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, fast paced, good managers

      Cons

      they might put you to run other departments if they are short on staff, but its not that bad imo

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    7. 1.0
      Former Employee, more than 3 years

      Great company, horrible management

      2 Nov 2020 - Sales Specialist in Northridge, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount, lots of sales, great coworkers, flexible schedule, opportunity for growth depending on performance.

      Cons

      Zero accountability from management. They lack empathy, integrity, and maturity. I used to love working here when the managers were on your side and would stand up for you to difficult customers. The new ones condemn, mock, and ridicule you when you don't sell enough credit cards. The district manager keeps laying off and downsizing our staff, so we have to pick up after a minimum of 3-5 large departments all day, with only 1-2 people per department. Background music is looped, so you'll be hearing the same songs multiple times a day. Sale days are chaotic and unorganized.

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    8. 1.0
      Former Employee

      Don't care about employees

      18 Jan 2021 - Sales Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discounts and perks Flexible schedule

      Cons

      Extreme demand for sales, credit, donations, etc Physically, mentally, and emotionally draining Long hours without breaks to eat or step away to recover from ruthless customers yelling in your face Little to no training for growth opportunities Company only cares about sales, not employees well being Time is always spent working and missing out on holidays, birthdays, etc with families

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      1 person found this review helpful
    9. 4.0
      KEY NOT FOUND: jobLine.seasonal-current

      High touch

      3 Jan 2021 - High-Touch Cleaner in Citrus Heights, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Macys offers a Flexible schedule, and room for growth ,nice coworkers , discount on merchandise.

      Cons

      Not enough employees available to assist customers when needed.

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    10. 4.0
      Former Employee, more than 1 year

      Beauty Advisor - salary

      4 Jan 2021 - Beaty Advisor in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, friendly co-workers, employee discounts

      Cons

      Need to work late shifts, weekends and holidays, low base rate.

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