Madame Tussaud's Reviews

Updated Sep 16, 2021

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Found 92 of over 103 reviews

3.3
30%
Recommend to a Friend
33%
Approve of CEO
Madame Tussaud's CEO Nick Varney (no image)
Nick Varney
33 Ratings
Pros
  • "flexible hours(in 4 reviews)

  • "very fun atmosphere, everyone is very friendly and helpful(in 4 reviews)

  • Cons
  • "You are expected to work a lot of over-time to ensure the attraction can stay open, which I did not get paid for(in 10 reviews)

  • "long hours(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Cool place to work

      Feb 14, 2021 - Administrative Assistant in Copenhagen
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and a great place to work

      Cons

      Some guests are hard work

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    2. 4.0
      Former Employee

      Wonderful Culture and management

      Jul 21, 2021 - Seasonal Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Excellent pay - Good management - Good hours

      Cons

      - Sometimes the schedule can be overwhelming - Can miss breaks - Sometimes hold you a lot pass your working hours

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    3. 2.0
      Former Employee, more than 3 years

      Not great

      Jul 14, 2021 - Operations Host in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Senior management where poor at day to day organisation and operations

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    4. 2.0
      Former Employee, more than 3 years

      Management are the issue

      Jul 13, 2021 - Host in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wide range of things to do with friendly and welcoming staff

      Cons

      The management is often petty; pay isn't great, and you're often left overworked and frustrated by a lack of help and staff available or bored out of your mind.

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    5. 4.0
      Former Employee, less than 1 year

      Nice place to work

      Jun 1, 2021 - Seasonal Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Meet new people - Range of work - Engage with a variety of customers

      Cons

      - Can become long at times - Sometimes have to work very long hours

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    6. 2.0
      Former Employee, more than 3 years

      Poor

      May 28, 2021 - Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team spirit amongst peers

      Cons

      Awful management, don’t care for staff’s mental well-being. I had to quit before I had a mental breakdown from the pressure I was under. Not paid basic living wage for London, made life so stressful.

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    7. 2.0
      Former Employee

      Host

      May 10, 2021 - Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for students part time

      Cons

      Power trip management not good

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    8. 3.0
      Former Employee, less than 1 year

      Front Office Agent at Madame Tussauds

      Dec 11, 2020 - Front Office Agent in City of London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in an international environment, flexible working days

      Cons

      Long hours with little to no breaks, bad management

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    9. 3.0
      Former Employee, less than 1 year

      Fun but exhausting

      Aug 25, 2020 - Operations Team Leader in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team are amazing to work with and the environment keeps you going.

      Cons

      You are expected to work a lot of over-time to ensure the attraction can stay open, which I did not get paid for.

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    10. 4.0
      Current Employee, less than 1 year

      a pleasant palace

      Mar 12, 2020 - Guidance Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      managers are understanding and really enjoyable job

      Cons

      working hour is sometimes late and low salary

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