Madewell Reviews

Updated 27 May 2020

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4.2
82%
Recommend to a Friend
89%
Approve of CEO
Madewell CEO Millard Drexler (no image)
Millard Drexler
209 Ratings
Pros
Cons
  • "Sometimes can be difficult to get hours with a lot of other part-time workers with conflicting scheduling(in 35 reviews)

  • "Low pay relative to other employers in the industry(in 20 reviews)

More Pros and Cons
  1. "Sales associate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Madewell part-time

    Pros

    Great work environment, loved the other staff

    Cons

    Non-consistent hours found out only a week before what your next weeks scheduling would be

    Madewell2019-03-10
  2. "Good"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Madewell part-time

    Pros

    Good pay, great atmosphere, good discount

    Cons

    None I just didn’t like retail

    Madewell2018-08-14
  3. "Good job love it here"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Madewell full-time

    Pros

    GOod place really good life

    Cons

    Not so great management

    Madewell2018-05-27
  4. "Sales Advisor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in London, England

    I worked at Madewell for less than a year

    Pros

    Great staff, really exciting workplace. A lot of flexibility with schedules

    Cons

    Very few cons, great place to work

    Madewell2016-10-23
  5. "For a retail job, it's great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Denver, CO
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Madewell part-time for less than a year

    Pros

    401 K options, pays weekly, above minimum wage

    Cons

    there used to be commission which is no longer an option

    Madewell2020-05-15
  6. "Fun place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Madewell part-time for more than 3 years

    Pros

    Great discount, good team, like the company itself and it’s values

    Cons

    Just like any other retail job, long hours standing, dealing with rude customers

    Madewell2020-05-27
  7. "Good part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook

    I worked at Madewell part-time

    Pros

    good management, flexible, easy going environment, friendly

    Cons

    corporate cares more about money than workers

    Madewell2020-05-26
  8. "Great place to work if you hate yourself"

    2.0
    Former Employee - Sales Associate 

    I worked at Madewell part-time

    Pros

    The employee discount was alright

    Cons

    It seemed as though some of my managers were on a power trip for being managers at Madewell. Some managers were actually quite nice, but I had one manager who was absolutely horrible to work with. The environment in the work place was obscenely passive-aggressive. I would have managers prod me and make comments on how I needed to not forget to smile. I enjoyed working with customers however the sales team was sadly large, clique-y, and on a constant employee cycle. Unfortunately because of the size and the constant cycling between new employees, not many people made an effort to get acquainted with one another. When I worked with people I didn’t know, I was quickly banned from the floor for my entire shift to process ES until my fingers hurt. The pay was OK for what the job is, but it won’t be anything more than just pocket change. There is no way you can make a livable wage off of madewell unless you sold your soul to them. Due to the employee cycle it was almost impossible to consistently work and make money. I went months where I only worked at Madewell maybe 1 or 2 times and that was it. I had to pick up another job to survive.

    Continue reading
    Madewell2020-05-25
  9. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Recommends
    Positive Outlook

    I worked at Madewell part-time

    Pros

    Great place to work at. Loved the atmosphere and the company. Management is great and I absolutely loved everything.

    Cons

    Nothing honestly a great place to work

    Madewell2020-05-04
  10. "Management was terrible"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Madewell part-time for more than a year

    Pros

    -Good discount - Good retail experience

    Cons

    -Management was rude -Made us work weekends -Pay was terrible

    Continue reading
    Madewell2020-05-19
Found 708 reviews