Madewell Reviews

Updated Oct 19, 2021

To filter reviews, or .

Found 1,144 of over 1,169 reviews

4.2
85%
Recommend to a Friend
87%
Approve of CEO
Madewell CEO Libby Wadle
Libby Wadle
43 Ratings
Pros
  • "Great discount, usually approved time off requests(in 171 reviews)

  • "Co-workers are very friendly making the work environment fun(in 93 reviews)

  • Cons
  • "Not so great for part time hours(in 43 reviews)

  • "Low pay, Sometimes couldn't get enough hours(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Such and encouraging and comfortable place to work!

      Jun 10, 2021 - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The hours were flexible and the more tenured staff really took the time to teach everyone. Even though it gets busy, it is a very encouraging and uplifting place to work!

      Cons

      As it is in many retail jobs, the hours are not always consistent, but that is controlled at a higher up level.

      Be the first to find this review helpful
    2. 5.0
      Former Employee

      Sales associate

      Mar 10, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment, loved the other staff

      Cons

      Non-consistent hours found out only a week before what your next weeks scheduling would be

      Be the first to find this review helpful
    3. What people are saying about Madewell

      Join the conversation on
      Join the conversation on
    4. 4.0
      Former Employee

      Good

      Aug 14, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, great atmosphere, good discount

      Cons

      None I just didn’t like retail

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Good job love it here

      May 27, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      GOod place really good life

      Cons

      Not so great management

      Be the first to find this review helpful
    6. 5.0
      Former Employee, less than 1 year

      Sales Advisor

      Oct 23, 2016 -  in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff, really exciting workplace. A lot of flexibility with schedules

      Cons

      Very few cons, great place to work

      Be the first to find this review helpful
    7. 5.0
      Former Employee

      Sales Associate at Madewell

      Oct 19, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Organized, efficient, flexible, expectations are explicitly stated and easily understood

      Cons

      Difficult to move up on the ladder

      Be the first to find this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Great!

      Oct 18, 2021 - Sales Associate in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount and comradery are great

      Cons

      Holidays can be extremely busy

      Be the first to find this review helpful
    9. 5.0
      Former Employee, less than 1 year

      Great place to work

      Oct 18, 2021 - Key Holder/PT Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the new experience everyday with madewell and the upbeat environment. It was fast paced and I liked working with clients find their perfect fit jean. The discount is great!

      Cons

      If I had to pick one thing maybe the inconsistent shipments for roll outs, but that might not be entirely the company’s fault. We wouldn’t get all materials and products in time for releases so that could cause some issues.

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Fun people

      Oct 12, 2021 - Associate in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment and fun coworkers

      Cons

      long hours and repetitive tasks

      Be the first to find this review helpful
    11. 5.0
      Current Employee

      Love it

      Oct 9, 2021 - Assistant Manager in Sacramento, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A warm positive environment with a great community of people.

      Cons

      None. I really love the atmosphere.

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,144 Reviews

    Work at Madewell? Share Your Experiences

    Madewell logo
    or