Magic Memories Reviews

It takes a very specific and strong person to deal with this company's daily practices and not get disheartened by what you are expected to do. This isn't specific to Magic Memories but they are a stereotypical tourism photo company that expect their employees to trick and manipulate people into having photos taken. Although you are not expected to pressure people into buying anything, a lot of importance is put on not allowing members of the public to decline having a picture taken as they are filtered through your capture point. This causes a hostile and awkward environment, as well as a hopeless and desperate one when the public dare to defy and push past you; you are aware you will be in trouble for not taking their picture. As a manager you are expected to make sure your employees are also doing this perfectly, which is challenging when a lot of them are disinterested as they are generally very young, on 0 hour contracts and are being paid minimum wage. You can't expect someone to put in much effort to be exceptional sales person when they are working for pennies and put in an uncomfortable atmosphere.

The salary is basic. Customers can be very rude and at times aggressive but nothing is done about this by management its ‘just part of the job’ Only a short half an hour lunch which is strictly timed and not all sites have adequate eating facilities for staff. I’ve worked at a site where I had to eat on the floor of the office! The job itself can be very tedious and you get all you can out of it after about 2 months.