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Marks & Spencer Commercial Manager Reviews

Updated 9 October 2017
20 reviews

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Commercial Manager

4.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
5 Ratings

Employee Reviews

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Pros
Cons
  • I'm training at a M&S location right now where we all are doing the same work but I am being paid (in 72 reviews)

  • work life balance challenging at times (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Trainee Commercial Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainee Commercial Manager in Glasgow, Scotland
    Former Employee - Trainee Commercial Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time (More than a year)

    Pros

    Opportunity to see all aspects of the store

    Cons

    Isn't always time to learn due to constant operational deamnds


  2. "Commercial Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Grays, England
    Current Employee - Commercial Manager in Grays, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (More than 10 years)

    Pros

    Career progression, good perks, pension scheme

    Cons

    work life balance challenging at times

    Advice to Management

    Training/workshops and on the job coaching provided. Take the time to learn, Manage your own career path!


  3. "Working in Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Operations Manager
    Current Employee - Commercial Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (More than 3 years)

    Pros

    Very relaxed and kind environment. Good work life balance and good company with good values.

    Cons

    Pay is better at other food retailers for managers, no longer market leaders.

    Advice to Management

    Pay better between RLB and RLE.


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  5. "An amazing company for it's people and processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foods Commercial Manager in Grays, England
    Current Employee - Foods Commercial Manager in Grays, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (Less than a year)

    Pros

    Great induction process
    Appreciates a healthy work life balance
    All about it's people with a fair approach
    Great development opportunities

    Cons

    Can't really think of any worth mentioning


  6. "Drive & determination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Newcastle upon Tyne, England
    Current Employee - Commercial Manager in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (More than 10 years)

    Pros

    People, brand, innovation, progression & stretch.

    Cons

    Workload versus salary, not transparent to salary banding.

    Advice to Management

    Have a career path and development plan and drive it yourself!


  7. Helpful (1)

    "Commercial manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in London, England
    Current Employee - Commercial Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Marks & Spencer full-time (More than a year)

    Pros

    Good pay and work ethic

    Cons

    Un social hours and can have bad staff


  8. "It's a good career starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Manager
    Former Employee - Commercial Manager

    I worked at Marks & Spencer full-time (More than a year)

    Pros

    Reasonable graduate pay
    Good team mentality on sales floor

    Cons

    Direction of training solely left to individual with little support from management


  9. "Placement Year - BPP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainee Commercial Manager in London, England
    Former Employee - Trainee Commercial Manager in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Marks & Spencer full-time (More than a year)

    Pros

    Gained loads of experience with a great employer, looks good on CV. Every day is different and lots of responsibility from the beginning. Been offered a place on graduate scheme which takes the pressure off final year at uni.

    Cons

    long hours and quite challenging at times. retail hours are unsociable especially around Christmas. Don't really have a good graduate network.

    Advice to Management

    More support for bpp programme. I rarely knew how long I would be spending on each attachment, and when I would be moving. Can become very demotivated and at times very frustrating.


  10. Helpful (1)

    "commercial manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Liverpool, England
    Current Employee - Commercial Manager in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (Less than a year)

    Pros

    great company, benefits, discounts,nice people,career progression, career development.

    Cons

    none i can think of, pretty much the best retail company to work for !

    Advice to Management

    employ and get more younger staff trained just to sell, on the shop floor , there is no selling culture, invest in those people and create some "cooler" shop in shop concepts, there is still a very old fashioned feel to some of the stores, and your aging core customer is fading away, re-invest now in the future customers of a new generation.


  11. Helpful (1)

    "Ok if you're struggling to find something else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Manager in Glasgow, Scotland
    Former Employee - Commercial Manager in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time (More than 3 years)

    Pros

    Good sick pay and compassionate leave policies. Did not use these but do know they are good. Some great staff and incredible people employed, most are undervalued and ignored but if you take the time to know then you'll realise.

    Cons

    Terrible pay, so much politics it's sometimes difficult to remember you just work in a shop, too many big personalities all competing for the next big job - in a coma only where nonsense and big voices always seems to gain over honesty and integrity.

    Company also continues go pay you when you leave, no matter what you do to stop this. Then demand the whole amount back, I know legally they are entitled to do this however one must ask about the morales behind this - this is NOT a one off either seems to unfortunately be the norm. Too many cooks I suppose

    Advice to Management

    Step back and take a long hard look at yourself and how you treat your staff - without the guys on the floor you'd have no business but so many of you seem to forget that.