Marks & Spencer Reviews | Glassdoor.co.uk

Marks & Spencer Reviews

Updated Dec 8, 2019

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3.6
67%
Recommend to a Friend
75%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
823 Ratings
Pros
  • "employee benefits including staff discount(in 358 reviews)

  • "Good pay compared to competitors(in 257 reviews)

Cons
  • "I couldn't fault my experience with M&S(in 108 reviews)

  • "There are no cons except long hours(in 99 reviews)

More Pros and Cons
  1. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for less than a year

    Pros

    friendly and welcoming staff also trained well

    Cons

    interview slot was difficult to get

    Marks & Spencer2019-10-28
  2. "Very good experience with great staff!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marks and Spencer Assistant in Cardiff, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Easy to integrate, very helpful customers aswell.

    Cons

    Sometimes may mess up payroll as hours not correctly filled in by HR.

    Marks & Spencer2019-12-08
  3. "Great place to work for a University student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Secure and reliable hours Understanding management Fair pay

    Cons

    Monotonous job Customers are rude and pretentious

    Advice to Management

    Encourage us that we are doing a good job

    Marks & Spencer2019-12-08
  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Fast paced, good pay, flexible

    Cons

    Pressure from management, targets

    Marks & Spencer2019-12-09
  5. "Friendly Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Assistant 

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Well-respected company, friendly employees, varied roles

    Cons

    Overtime expectation can be a bit tricky

    Marks & Spencer2019-12-08
  6. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Assistant in Liverpool, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than 3 years

    Pros

    Great staff, good benefits, good disocunts

    Cons

    Have to work weekends, relatively low pay

    Marks & Spencer2019-12-06
  7. "Lovely company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for more than 3 years

    Pros

    Good pay, friendly staff, good discount

    Cons

    Standing on your feet for long hours

    Marks & Spencer2019-12-06
  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - COSM 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time for more than 5 years

    Pros

    Great discount and Good managers Progression avaliable

    Cons

    Long hours However it is retail

    Marks & Spencer2019-12-05
  9. "Well Done"

    StarStarStarStarStar
    Former Employee - Customer Service Assistant 

    I worked at Marks & Spencer part-time

    Pros

    Good working team and structure

    Cons

    Expect too much of workers

    Marks & Spencer2019-12-04
  10. "Excellent retail to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Kingston upon Thames, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Excellent management and working environment considering the overall retail industry.

    Cons

    As part-time employee not sufficient hours to work, unless there are extra available hours.

    Marks & Spencer2019-12-03
Found 2657 reviews