Marks & Spencer Reviews | Glassdoor.co.uk

Marks & Spencer Reviews

Updated 20 February 2019
2,040 reviews

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3.5
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Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
598 Ratings

Employee Reviews

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Pros
  • "Good staff discount card immediately" (in 291 reviews)

  • "Good pay with a good staff discount" (in 178 reviews)

Cons
  • "Telling me I need to fill out a transfer request form which is only for permanent members of staff" (in 44 reviews)

  • "I couldn't fault my experience with M&S" (in 78 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer full-time (More than a year)

    Pros

    It’s a great place to work

    Cons

    Some customers can give be difficult at times


  2. "Nepotism is rife"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Great company benefits and occasional employee sales at heavily discounted prices.

    Cons

    Limited scope for career progression as many positions are automatically filled by relatives/friends.

  3. "Customer Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer part-time

    Pros

    Good pay and good people to work with

    Cons

    Expected to take on lots of extra hours


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer full-time

    Pros

    Great company to work for. Loads of opportunities for progression, really enjoyed my time here

    Cons

    Happy place to work, no cons

    Advice to Management

    Keep up the good work!


  5. "Section manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Section Manager in Cheltenham, England
    Former Employee - Section Manager in Cheltenham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Good pension scheme and discount card

    Cons

    Hourly rate and long hours

    Advice to Management

    Always Look after your staff and they will look after your customers for you. Loyalty counts and repays in time,


  6. "Store Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time

    Pros

    Good team, good pay, flexible working hours

    Cons

    overtime, heavy lifting. late night shifts


  7. "Mainly good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Discount
    Loads of hours
    l

    Cons

    £8 for 6 months

  8. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Marks & Spencer part-time

    Pros

    Discount discount discount discount discount

    Cons

    Can’t think of any

    Advice to Management

    Keep up the good work


  9. "Sale assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time

    Pros

    Good pay and organisation, good management

    Cons

    I can’t think of any


  10. "very good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marks & Spencer part-time

    Pros

    good employers to work for

    Cons

    no holidays during the Christmas period