Marks & Spencer Reviews | Glassdoor.co.uk

Marks & Spencer Reviews

Updated 23 June 2018
1,659 reviews

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3.5
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Recommend to a friend
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
440 Ratings

1,659 Employee Reviews

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Pros
Cons
  • "Older members of staff like to look down on you if you're younger than them, rude as hell snobby customers" (in 38 reviews)

  • "I couldn't fault my experience with M&S" (in 77 reviews)

More Pros and Cons

  1. "Foods job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time

    Pros

    Good pay
    Easy work
    Nice managers
    Good store ethos

    Cons

    Push to upsell
    Pressure on waste
    Difficult to rearrange shifts


  2. "SALESFLOOR CUSTOMER ASSISTANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SALESFLOOR CUSTOMER ASSISTANT in Durham, England
    Current Employee - SALESFLOOR CUSTOMER ASSISTANT in Durham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Good working atmosphere and flexibility in working hours.

    Cons

    As this was retail based, be prepared to work late night shifts coupled with early starts and working Bank Holidays.

    Advice to Management

    Overall, the management was very good. However communication could be improved.

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Amazing Training in house

    Cons

    To much stock on floor

    Advice to Management

    Ok


  4. "Assistand"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marks & Spencer part-time (More than 5 years)

    Pros

    Good place to work for younger people

    Cons

    Took a while to travel through traffic


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time (Less than a year)

    Pros

    Staff discount
    Team in the store

    Cons

    Not enough hours given to new staff

    Advice to Management

    Distribution of more hours


  6. "customer assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer part-time

    Pros

    good salary and holidays, good hours with options for a lot of overtime

    Cons

    can be long shifts depending on where you are working


  7. "Customer assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Temporary Sales Associate
    Current Employee - Temporary Sales Associate
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time (Less than a year)

    Pros

    Great staff very friendly

    Cons

    Short period of contracts no offered permanent job

    Advice to Management

    No comment

  8. "Reasonable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Customer Assistant in Newcastle upon Tyne, England
    Current Employee - Trainee Customer Assistant in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer part-time (More than a year)

    Pros

    20% Staff Discount
    Friendly Staff
    opportunity for overtime

    Cons

    Miss-communication between managers
    Long hours - no water on shop floor even when constantly walking around and talking
    Temp contract - let you go and bring you back as and when they need you


  9. "Shopfloor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time

    Pros

    Amazing staff, easy job to do

    Cons

    Hard to get in contact

    Advice to Management

    Direct numbers to contact managers


  10. "Nice mangers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Marks & Spencer part-time

    Pros

    Because I was seasonal staff I got paid every 2 weeks

    Cons

    Because I was part time they tried to make me work 4 hours 4 days in a row which was annoying because travel isn't cheap in London


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