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Marks & Spencer Reviews

Updated 19 October 2017
1,271 reviews

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3.5
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Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
273 Ratings

1,271 Employee Reviews

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Pros
  • Employees getting 20% staff discount (in 196 reviews)

  • Good company good pay and many more (in 98 reviews)

Cons
  • The company no longer pay much loved "double time" pay increase for working on a Sunday - unfortunately this has demoralised many members of staff (in 32 reviews)

  • Unless you have a good line manager who informs about workshops available on the M&S website which is hard to find on your own (in 68 reviews)

More Pros and Cons

  1. Featured Review

    "Christmas Temp - Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant (Christmas Temp) in Cheshunt, England
    Former Employee - Sales Assistant (Christmas Temp) in Cheshunt, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere, lovely people. Excellent staff discount available immediately. Flexible hours. Good work structure in the Foods department.

    Cons

    Extensive training. Organisational structure is far too big, no need for so many different managers or section co-ordinators.

    Advice to Management

    Consult each other when making decisions. Make a decision and stick to it.


  2. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Good salary, friendly staff, nice enough facilities

    Cons

    Company systems are slow, they always seem understaffed so your burden is high


  3. "Fantastic empoloter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in Sheffield, England
    Former Employee - Customer Assistant in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer (More than a year)

    Pros

    Helpful
    Caring
    Good teamwork
    Training was really good
    Team work

    Cons

    it was quite hard to progress


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Part-time food retail"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marks & Spencer part-time

    Pros

    Relaxed environment, no micro-management, responsibility for tasks given, flexibility around shifts, respect

    Cons

    Beyond average cold stores so you almost freeze to death on most shifts


  6. "performance working at in this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Operations Assistant in Aberdeen, Scotland
    Current Employee - Store Operations Assistant in Aberdeen, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time (More than a year)

    Pros

    has a comfortable working atmosphere

    Cons

    can be stressful and exhausting

    Advice to Management

    keep doing what you doing


  7. "Sales assistant"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer part-time

    Pros

    It was gREAt and brilliant

    Cons

    nothing at all it was so fun

    Advice to Management

    nothing


  8. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Dartford, England
    Current Employee - Customer Assistant in Dartford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time (Less than a year)

    Pros

    Great company to work for
    Induction done and till training in one day
    Managers are lovely
    Colleagues are helpful
    Always someone there if you need help

    Cons

    When customers are rude to you

    Advice to Management

    Team briefs more than once a month


  9. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Warrington, North West England, England
    Former Employee - Sales Assistant in Warrington, North West England, England
    Recommends
    Positive Outlook

    I worked at Marks & Spencer part-time (Less than a year)

    Pros

    very good employer, uniform provided, good rate of pay.

    Cons

    There werent enough shifts to go around.

    Advice to Management

    Share the shifts out better.


  10. "Good overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Kingston, East of England, England
    Current Employee - Customer Assistant in Kingston, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time (More than a year)

    Pros

    Good work culture, friendly staff, good pay

    Cons

    was pushed sometimes to work extra hours but only on a few occasions


  11. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer full-time (Less than a year)

    Pros

    They really value their staff.

    Cons

    Perks have reduced but still good value


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