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    Marks & Spencer Reviews

    Updated 23 June 2018
    1,659 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    440 Ratings

    1,659 Employee Reviews

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    Pros
    Cons

    • "Older members of staff like to look down on you if you're younger than them, rude as hell snobby customers" (in 38 reviews)

    • "I couldn't fault my experience with M&S" (in 77 reviews)

    More Pros and Cons

    1. "Foods job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time

      Pros

      Good pay
      Easy work
      Nice managers
      Good store ethos

      Cons

      Push to upsell
      Pressure on waste
      Difficult to rearrange shifts

    2. "SALESFLOOR CUSTOMER ASSISTANT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - SALESFLOOR CUSTOMER ASSISTANT in Durham, England
      Current Employee - SALESFLOOR CUSTOMER ASSISTANT in Durham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time

      Pros

      Good working atmosphere and flexibility in working hours.

      Cons

      As this was retail based, be prepared to work late night shifts coupled with early starts and working Bank Holidays.

      Advice to Management

      Overall, the management was very good. However communication could be improved.

      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time

      Pros

      Amazing Training in house

      Cons

      To much stock on floor

      Advice to Management

      Ok

    4. "Assistand"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Marks & Spencer part-time (More than 5 years)

      Pros

      Good place to work for younger people

      Cons

      Took a while to travel through traffic

    5. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Advisor
      Former Employee - Sales Advisor
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time (Less than a year)

      Pros

      Staff discount
      Team in the store

      Cons

      Not enough hours given to new staff

      Advice to Management

      Distribution of more hours

    6. "customer assistant"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer part-time

      Pros

      good salary and holidays, good hours with options for a lot of overtime

      Cons

      can be long shifts depending on where you are working

    7. "Customer assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Temporary Sales Associate
      Current Employee - Temporary Sales Associate
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time (Less than a year)

      Pros

      Great staff very friendly

      Cons

      Short period of contracts no offered permanent job

      Advice to Management

      No comment

    8. "Reasonable"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Trainee Customer Assistant in Newcastle upon Tyne, England
      Current Employee - Trainee Customer Assistant in Newcastle upon Tyne, England
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Marks & Spencer part-time (More than a year)

      Pros

      20% Staff Discount
      Friendly Staff
      opportunity for overtime

      Cons

      Miss-communication between managers
      Long hours - no water on shop floor even when constantly walking around and talking
      Temp contract - let you go and bring you back as and when they need you

    9. "Shopfloor"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time

      Pros

      Amazing staff, easy job to do

      Cons

      Hard to get in contact

      Advice to Management

      Direct numbers to contact managers

    10. "Nice mangers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Marks & Spencer part-time

      Pros

      Because I was seasonal staff I got paid every 2 weeks

      Cons

      Because I was part time they tried to make me work 4 hours 4 days in a row which was annoying because travel isn't cheap in London

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