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Marks & Spencer Reviews
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    Marks & Spencer Reviews

    Updated Dec 8, 2019

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    3.6
    67%
    Recommend to a Friend
    75%
    Approve of CEO
    Marks & Spencer CEO Steve Rowe
    Steve Rowe
    823 Ratings
    Pros

    • "employee benefits including staff discount" (in 358 reviews)

    • "Good pay compared to competitors" (in 257 reviews)

    Cons

    • "I couldn't fault my experience with M&S" (in 108 reviews)

    • "There are no cons except long hours" (in 99 reviews)

    More Pros and Cons

    1. "great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time for less than a year

      Pros

      friendly and welcoming staff also trained well

      Cons

      interview slot was difficult to get

      Marks & Spencer2019-10-28

    2. "Very good experience with great staff!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marks and Spencer Assistant in Cardiff, Wales
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time for less than a year

      Pros

      Easy to integrate, very helpful customers aswell.

      Cons

      Sometimes may mess up payroll as hours not correctly filled in by HR.

      Marks & Spencer2019-12-08
      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "Great place to work for a University student"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista in Edinburgh, Scotland
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time for more than a year

      Pros

      Secure and reliable hours Understanding management Fair pay

      Cons

      Monotonous job Customers are rude and pretentious

      Advice to Management

      Encourage us that we are doing a good job

      Marks & Spencer2019-12-08

    4. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Birmingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time for more than a year

      Pros

      Fast paced, good pay, flexible

      Cons

      Pressure from management, targets

      Marks & Spencer2019-12-09

    5. "Friendly Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Customer Assistant 

      I worked at Marks & Spencer part-time for less than a year

      Pros

      Well-respected company, friendly employees, varied roles

      Cons

      Overtime expectation can be a bit tricky

      Marks & Spencer2019-12-08

    6. "Great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Operations Assistant in Liverpool, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time for more than 3 years

      Pros

      Great staff, good benefits, good disocunts

      Cons

      Have to work weekends, relatively low pay

      Marks & Spencer2019-12-06

    7. "Lovely company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time for more than 3 years

      Pros

      Good pay, friendly staff, good discount

      Cons

      Standing on your feet for long hours

      Marks & Spencer2019-12-06

    8. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - COSM 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time for more than 5 years

      Pros

      Great discount and Good managers Progression avaliable

      Cons

      Long hours However it is retail

      Marks & Spencer2019-12-05

    9. "Well Done"

      StarStarStarStarStar
      Former Employee - Customer Service Assistant 

      I worked at Marks & Spencer part-time

      Pros

      Good working team and structure

      Cons

      Expect too much of workers

      Marks & Spencer2019-12-04

    10. "Excellent retail to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Assistant in Kingston upon Thames, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time for less than a year

      Pros

      Excellent management and working environment considering the overall retail industry.

      Cons

      As part-time employee not sufficient hours to work, unless there are extra available hours.

      Marks & Spencer2019-12-03
    Found 2657 reviews
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