Marks & Spencer Reviews

Updated 10 Jul 2020

To filter reviews, or .
3.7
71%
Recommend to a Friend
75%
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
938 Ratings
Pros
Cons
More Pros and Cons
  1. "Great"

    5.0
    Former Employee - Driver 

    I worked at Marks & Spencer part-time

    Pros

    The manager was the nicest ever

    Cons

    None to speak of friends

  2. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Chelmsford, England
    Recommends
    Negative Outlook

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Good teamwork and nice atmosphere

    Cons

    Old building - not very warm most of the time

    Continue reading
  3. "Rewarding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Hall Assistant 
    Recommends

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Good hours Lots of overtime Good management

    Cons

    Hard work Complaints are common from the public

  4. "Excellent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for less than a year

    Pros

    Nice environment, fully supported, fun job

    Cons

    changed departments frequently, have to be extremely flexible with hours

  5. "Well paid"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Royal Leamington Spa, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer full-time for less than a year

    Pros

    Good pay for a 20 year old at a general customer service job

    Cons

    Was sometimes made to feel a bit unimportant by staff

  6. "Top drawer employer"

    5.0
    Current Employee - Assistant Marketing Manager in London, England

    I have been working at Marks & Spencer full-time

    Pros

    Exemplary company to work for. Great colleagues, interesting work, fair pay.

    Cons

    None that I can think of. It is a great British institution.

  7. "Job"

    4.0
    Former Employee - Operations Assistant in Liverpool, England

    I worked at Marks & Spencer part-time

    Pros

    Good for young people !

    Cons

    Dont get stuck there move on

  8. COVID-19

    "Company going through a huge transformation"

    4.0
    Former Employee - Learning and Development Specialist in London, England

    I worked at Marks & Spencer full-time

    Pros

    Fast paced They are so determined to succeed There is a wealth of knowledgeable and experienced colleagues Before Covid- it could feel like a real family vibe

    Cons

    Still very hierarchical Leadership are slow at decision making There are a lot of practices that need modernising Known to play lip service to diversity and inclusion agenda

  9. "Honest review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Sales Representative in London, England
    Recommends
    Positive Outlook

    I worked at Marks & Spencer part-time for less than a year

    Pros

    The company has an excellent work culture and employee friendly policies have been set by them company which also benefits the organisation on the whole. I worked for just 6 months in London, but while I worked for them in India, I found that there are a lot of growth opportunities (in-store). The support from senior management is excellent. The company makes sure the employees have an overall development.

    Cons

    Should an employee leave the company to pursue a degree or for higher studies, then its really difficult to get back in the company.

    Continue reading
  10. "Good place to work"

    4.0
    Former Employee - Customer Assistant 

    I worked at Marks & Spencer full-time

    Pros

    Worked at marks and spencer for a year, good place to work. Tea/coffee/toast provided

    Cons

    - No annual leave during December

Found 2986 reviews