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Marks & Spencer Reviews
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    Marks & Spencer Reviews

    Updated 20 February 2019
    2,040 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    598 Ratings

    Employee Reviews

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    Pros

    • "Good staff discount card immediately" (in 291 reviews)

    • "Good pay with a good staff discount" (in 178 reviews)

    Cons

    • "Telling me I need to fill out a transfer request form which is only for permanent members of staff" (in 44 reviews)

    • "I couldn't fault my experience with M&S" (in 78 reviews)

    More Pros and Cons

    1. "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer full-time (More than a year)

      Pros

      It’s a great place to work

      Cons

      Some customers can give be difficult at times

    2. "Nepotism is rife"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Marks & Spencer part-time

      Pros

      Great company benefits and occasional employee sales at heavily discounted prices.

      Cons

      Limited scope for career progression as many positions are automatically filled by relatives/friends.

      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "Customer Assistant"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer part-time

      Pros

      Good pay and good people to work with

      Cons

      Expected to take on lots of extra hours

    4. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer full-time

      Pros

      Great company to work for. Loads of opportunities for progression, really enjoyed my time here

      Cons

      Happy place to work, no cons

      Advice to Management

      Keep up the good work!

    5. "Section manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Section Manager in Cheltenham, England
      Former Employee - Section Manager in Cheltenham, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marks & Spencer full-time (More than 10 years)

      Pros

      Good pension scheme and discount card

      Cons

      Hourly rate and long hours

      Advice to Management

      Always Look after your staff and they will look after your customers for you. Loyalty counts and repays in time,

    6. "Store Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marks & Spencer part-time

      Pros

      Good team, good pay, flexible working hours

      Cons

      overtime, heavy lifting. late night shifts

    7. "Mainly good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Marks & Spencer part-time

      Pros

      Discount
      Loads of hours
      l

      Cons

      £8 for 6 months

    8. "Fantastic"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at Marks & Spencer part-time

      Pros

      Discount discount discount discount discount

      Cons

      Can’t think of any

      Advice to Management

      Keep up the good work

    9. "Sale assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time

      Pros

      Good pay and organisation, good management

      Cons

      I can’t think of any

    10. "very good"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Marks & Spencer part-time

      Pros

      good employers to work for

      Cons

      no holidays during the Christmas period