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Marks & Spencer Reviews
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    Marks & Spencer Reviews

    Updated 16 Feb 2020

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    3.6
    68%
    Recommend to a Friend
    75%
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    865 Ratings
    Pros

    • "employee benefits including staff discount" (in 369 reviews)

    • "Good pay especially in Central London" (in 278 reviews)

    Cons

    • "I couldn't fault my experience with M&S" (in 111 reviews)

    • "long hours during busier periods" (in 105 reviews)

    More Pros and Cons
    1. Helpful (1)

      "Magic & Sparkle"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Assistant 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time for more than 3 years

      Pros

      20% staff discount 2 days off a week Better than average pay and holidays Lovely staff, customers and work environment Combine Sparks card and special event offers with staff discount for greater combined discounts Staff cafe in larger stores Free staff car parking Staff suggestion scheme

      Cons

      Peak trading is very busy and can feel understaffed Some till check outs require maintenance and repair

      Continue reading
      Marks & Spencer2019-10-03

    2. "A Big Family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Manchester City Centre, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time for less than a year

      Pros

      - You will have a lovely warm welcome. - Management are always supportive. - It's like a big family and (Almost) everyone is very helpful and kind to each other. - Strong opportunity to grow and progress in a retail career. - Staff ran canteen with very good meals. - Lots of overtime available during busy periods.

      Cons

      - During busy periods, you will be helping in the café quite often (But it does make the time fly by). - Staff lifts for moving stock/equipment between floors constantly failed to operate due to faulty door locks.

      Marks & Spencer2020-02-16
      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "One of the best to work for in retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cafe Assistant in Glasgow, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time for more than a year

      Pros

      Discount , good pay, good holidays, make loads of friends

      Cons

      Can change your shifts without notice

      Continue reading
      Marks & Spencer2020-02-15

    4. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time

      Pros

      flexible and decent pay. friendly staff

      Cons

      workload can be excessive at busy times. Depending on what department you're working in it can be difficult, such as operations or the food floor

      Continue reading
      Marks & Spencer2020-02-14

    5. "Great employer"

      StarStarStarStarStar
      Former Employee - Commercial Manager 

      I worked at Marks & Spencer full-time

      Pros

      Clear career path for progression

      Cons

      Area managers have no people skills

      Marks & Spencer2020-02-13

    6. "Amazing workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Warehouse Operative in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer part-time for less than a year

      Pros

      - Great pay, relaxed enviroment

      Cons

      - Long hours and the role is temporary

      Marks & Spencer2020-02-13

    7. "pretty good for retail"

      StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Marks & Spencer part-time

      Pros

      It is good pay for retail

      Cons

      temp contract renewal continuously makes stability hard

      Marks & Spencer2020-02-12

    8. "very caring"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Marks & Spencer full-time

      Pros

      They are looking after their employees.

      Cons

      Just the strict timings (shifts).

      Marks & Spencer2020-02-11

    9. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time

      Pros

      Good pay and friendly staff

      Cons

      Management can be rude

      Continue reading
      Marks & Spencer2020-02-11

    10. "Good part time work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Assistant 

      I worked at Marks & Spencer part-time for more than 3 years

      Pros

      Discount on the food sold

      Cons

      The supermarket is often very cold

      Marks & Spencer2020-02-10

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