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Marks & Spencer Sales Advisor Reviews

Updated 24 September 2017
22 reviews

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Sales Advisor

3.8
StarStarStarStarStar
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Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
4 Ratings

Employee Reviews

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Pros
  • Employees getting 20% staff discount (in 196 reviews)

  • Good company good pay and many more (in 98 reviews)

Cons
  • The company no longer pay much loved "double time" pay increase for working on a Sunday - unfortunately this has demoralised many members of staff (in 32 reviews)

  • Unless you have a good line manager who informs about workshops available on the M&S website which is hard to find on your own (in 68 reviews)

More Pros and Cons

  1. "Fab!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time (More than 8 years)

    Pros

    Great people, reasonable holidays for a shop floor worker

    Cons

    Benefits are not as good as they once were....

    Advice to Management

    Listen to people


  2. "Treats old staff unfairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England
    Current Employee - Sales Advisor in London, England
    Doesn't Recommend
    No opinion of CEO

    I have been working at Marks & Spencer (Less than a year)

    Pros

    Staff discount is a bonus which 20%. It used to be limited but not anymore

    Cons

    The down side is when is coloured it hard to progress and favouritism to others is unbelievable . You complain head office you become a target..

    Advice to Management

    They should treat everyone equally regardless of their colour or where they come from


  3. "Heartless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Discount is good..Some of the staff perks are rewarding...

    Cons

    Some of the stores have a Through The Night Operation..The Through The Night team were treated like second class tickets.They closed down the catering unit and no hot food could be purchased.They then put in vending machines.if we had contractors working night shifts they would empty the machines before any staff had a chance to purchase them.Over time they also went along with a soft drink vending machine so if staff wanted a cold drink they had to buy it before their shift or bring it in from home..

    Advice to Management

    Listen to the staff..And respect their opinions..After all with out them you wouldn't have a company.


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  5. "Temp Contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Gillingham, England
    Former Employee - Sales Advisor in Gillingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff Discount on food is good

    Cons

    Always want extra hours and little or no flexibility.
    Don't be sick on and temp contract even with a doctors note they ended my contract because of it, and do not care if you wear yourself out.
    clothes still old fashioned


  6. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Recommends
    Positive Outlook

    Pros

    Well known company. Good benefits for employees. Lovely environment. Proud to work for.

    Cons

    Not enough staff. The tills should be replaced.

    Advice to Management

    team brief should be done everyday. More communication what's happening in the company.


  7. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Advisor in Croydon, England
    Current Employee - Sales Advisor in Croydon, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    save as you earn and I get a company pension,pay is good and work with some lovely people

    Cons

    no permanent staff being employed any more and lots of people reducing hours so much more to do and so service suffers sometimes and constantly moving products around.

    Advice to Management

    when you come round to look at the stores when we launch any season could you look interested and speak to the staff cause we work hard.


  8. "Adviso"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Belfast, Northern Ireland
    Current Employee - Sales Advisor in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer (More than 10 years)

    Pros

    Twenty percent discount and still get double timr

    Cons

    Not having unions in store and having a big group

    Advice to Management

    Too top heavy with commercial managers, that are all clones
    And the section Co role no longer works


  9. "M&S"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Longwell Green, England
    Current Employee - Sales Advisor in Longwell Green, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marks & Spencer part-time (Less than a year)

    Pros

    The pay I very competitive, the hours are always good and there is overtime the majority of the time.

    Cons

    There is a lack of staff and we are always short on GM aswell as Foods. The HHT's need updating.

    Advice to Management

    Listen more to store assistants and help more on shop floor instead of sitting in office. This might just be in our store.


  10. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Leeds, England
    Current Employee - Sales Advisor in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly staff, good working environment

    Cons

    multitasking, overwhelming sometimes and a lot of things to learn which take time


  11. "Not the ideal company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Staines, England
    Current Employee - Sales Advisor in Staines, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marks & Spencer full-time (Less than a year)

    Pros

    Discount card 20%
    Extra hours.
    Okay staff some staff have manners but not all of them

    Cons

    Bias managers
    Disrespectful staff
    Theft
    And poor managment
    Delayed uniform.
    Judgemental.

    Advice to Management

    When the company faces incidents like this' it should go through an investigation. A lot of managers there are bias ( if your related to the manager you get higher privleges than any other sales advisor) i personally wouldn't advise a lot of people to work at m&s but this was the branch that I was at and I cannot wait to hand in my notice. I just don't think its worth working for if your ganna get treated like that in return, and I've still not received my uniform when I requested it in September.