Marks & Spencer Sales Advisor Reviews | Glassdoor.co.uk

Marks & Spencer Sales Advisor Reviews

Updated 18 June 2018
28 reviews

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Sales Advisor

3.4
StarStarStarStarStar
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Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
8 Ratings

Employee Reviews

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Pros
Cons
  • "Older members of staff like to look down on you if you're younger than them, rude as hell snobby customers" (in 38 reviews)

  • "I couldn't fault my experience with M&S" (in 77 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time (Less than a year)

    Pros

    Staff discount
    Team in the store

    Cons

    Not enough hours given to new staff

    Advice to Management

    Distribution of more hours


  2. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Royal Tunbridge Wells, England
    Current Employee - Part-time Sales Advisor in Royal Tunbridge Wells, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time (More than a year)

    Pros

    Nice place to work, I will recommend it to anyone.

    Cons

    Short of staffs sometimes and increased pressure

    Advice to Management

    Be kind to all

  3. Helpful (1)

    "Marks and spencer"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor
    Current Employee - Part-time Sales Advisor

    I have been working at Marks & Spencer part-time (More than 10 years)

    Pros

    Fantastic people that work there.

    Cons

    Lost a lot of benefits, eg xmas bonus, double pay and have to do so much more for not a great hourly rate. Forced to work boxing day even if it's not your contract day and to work bank holidays . They expect hell of a lot but take everything off their staff.

    Advice to Management

    Stop the bullying!!!!!


  4. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time (Less than a year)

    Pros

    Higher than average salary (hourly)
    Good discounts on food products

    Cons

    Managers do not care about your well-being or team happiness
    Bad morale

    Advice to Management

    Improve morale with better policies, accept employee's constructive feedbacks


  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England
    Former Employee - Sales Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time (More than a year)

    Pros

    Friendly team, employee discount, interesting work.

    Cons

    Occasionally repetitive tasks over a long stretch of the day.


  6. "Fab!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time (More than 8 years)

    Pros

    Great people, reasonable holidays for a shop floor worker

    Cons

    Benefits are not as good as they once were....

    Advice to Management

    Listen to people


  7. "Treats old staff unfairly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England
    Current Employee - Sales Advisor in London, England
    Doesn't Recommend
    No opinion of CEO

    I have been working at Marks & Spencer (Less than a year)

    Pros

    Staff discount is a bonus which 20%. It used to be limited but not anymore

    Cons

    The down side is when is coloured it hard to progress and favouritism to others is unbelievable . You complain head office you become a target..

    Advice to Management

    They should treat everyone equally regardless of their colour or where they come from

  8. "Heartless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time (More than 10 years)

    Pros

    Discount is good..Some of the staff perks are rewarding...

    Cons

    Some of the stores have a Through The Night Operation..The Through The Night team were treated like second class tickets.They closed down the catering unit and no hot food could be purchased.They then put in vending machines.if we had contractors working night shifts they would empty the machines before any staff had a chance to purchase them.Over time they also went along with a soft drink vending machine so if staff wanted a cold drink they had to buy it before their shift or bring it in from home..

    Advice to Management

    Listen to the staff..And respect their opinions..After all with out them you wouldn't have a company.


  9. "Temp Contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Gillingham, England
    Former Employee - Sales Advisor in Gillingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Staff Discount on food is good

    Cons

    Always want extra hours and little or no flexibility.
    Don't be sick on and temp contract even with a doctors note they ended my contract because of it, and do not care if you wear yourself out.
    clothes still old fashioned


  10. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Recommends
    Positive Outlook

    Pros

    Well known company. Good benefits for employees. Lovely environment. Proud to work for.

    Cons

    Not enough staff. The tills should be replaced.

    Advice to Management

    team brief should be done everyday. More communication what's happening in the company.