Marks & Spencer "staff discount" Reviews | Glassdoor.co.uk
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    Marks & Spencer Employee Reviews about "staff discount"

    Updated 20 Oct 2019

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    66%
    Recommend to a Friend
    73%
    Approve of CEO
    Marks & Spencer CEO Steve Rowe
    Steve Rowe
    781 Ratings
    Pros

    • "employee benefits including staff discount" (in 348 reviews)

    • "Good pay and nice environment to work in" (in 240 reviews)

    Cons

    • "I couldn't fault my experience with M&S" (in 106 reviews)

    • "There are no cons except long hours" (in 93 reviews)

    More Pros and Cons

    Reviews about "staff discount"

    Return to all Reviews

    1. "Everything good except relationship between employers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Former Employee - Dispatch Planner 
      Recommends

      I worked at Marks & Spencer full-time for less than a year

      Pros

      Salary , staff discount, good office

      Cons

      line manager didn’t have time to spent time in order to teach

      Marks & Spencer2019-10-14

    2. "Magic & Sparkle"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Assistant 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time for more than 3 years

      Pros

      20% staff discount 2 days off a week Better than average pay and holidays Lovely staff, customers and work environment Combine Sparks card and special event offers with staff discount for greater combined discounts Staff cafe in larger stores Free staff car parking Staff suggestion scheme

      Cons

      Peak trading is very busy and can feel understaffed Some till check outs require maintenance and repair

      Advice to Management

      Recent changes to the retirement staff discount scheme mean I'll need to work 25 years to qualify for 25 years staff discount when I retire. This was 10 years for lifetime staff discount. Staff are working harder and smarter than ever to deliver exceptional customer service and standards.

      Marks & Spencer2019-10-03
      3. Join the Marks & Spencer team
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    3. "Working at Marks & Spencer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Assistant 

      I worked at Marks & Spencer full-time

      Pros

      20 percent staff discount on M&S Products.

      Cons

      Having to work on weekends.

      Advice to Management

      Sometimes not enough staff to help customers.

      Marks & Spencer2019-10-01

    4. "Work Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Assistant in Aberdeen, Scotland
      Recommends
      Neutral Outlook

      I have been working at Marks & Spencer part-time for less than a year

      Pros

      Good pay and staff discount

      Cons

      Was not as flexible as it was supposed to be.

      Marks & Spencer2019-10-14

    5. "Honest"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Derby, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time for more than a year

      Pros

      Most of the people are absolutely lovely to work with and you get a decent staff discount.

      Cons

      Certain people within the store get treated differently due to favouritism, quite often. Opportunities to progress are rare unless management really like you.

      Marks & Spencer2019-10-09

    6. "Customer Service"

      StarStarStarStarStar
      Current Employee - Customer Service Representative in Ellesmere Port, England

      I have been working at Marks & Spencer full-time for less than a year

      Pros

      Staff Discount and additional discount on certain dates On site training

      Cons

      Sheer long hours without breaks terrible management

      Advice to Management

      Look after your staff that are customer facing

      Marks & Spencer2019-10-05

    7. "Good pay, relatively dull experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Assistant 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer part-time for less than a year

      Pros

      Great pay and flexibility in work hours, was able to take on extra shifts and also likewise get other staff to cover my absences easily. You also get 20% staff discount which I thought was pretty good

      Cons

      Relatively dull to work at however this is probably dependent on the branch. I worked in a small town so the customer traffic was mostly elderly women

      Marks & Spencer2019-09-12

    8. "Good workplace but high expectations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Guildford, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time for more than 3 years

      Pros

      There is always opportunities to work your way up in the company. The pay is decent, even more so if you live in one of the top spots so you get a little extra an hour. Benefits are worth it - great staff discount and perks outside of M&S

      Cons

      The managers expect so much from you, even as a sales assistant. Long hours with little breaks.

      Marks & Spencer2019-09-12

    9. "A job where pressure is mounting"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Assistant in Newcastle, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Marks & Spencer full-time for more than 10 years

      Pros

      £9.00 an hour wages a decent pension scheme and share scheme. Choices website where you can buy different products at discount prices. 20% staff discount on M&S products. Great friendly staff made friends for life. Not really a hard job for what you have to do but pressure is, always there from management.

      Cons

      Managers emotionally blackmail you into doing what they want. Constantly changing your shift patterns with out telling you. Very backstabbing and gossiping environment. People go to management in confidence with in a few days your business is around the shop. Can't say hello to a fellow staff member without getting wrong and told to focus on customers. The company has change so much over the years to try and catch... up with the times. The pressure the staff are put on is not necessarily what gonna help improve sales and get customers to shop. Treat your staff like humans and not a number and they will look after the customers

      Show More

      Advice to Management

      Less pressure and shoving negative comments and negative vibes around will better make your staff wanna sell more nad look after the customers. Look after your staff and staff will look after customers

      Marks & Spencer2019-09-25

    10. "Ok job but no progression or respect"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Harrogate, England
      Recommends
      Negative Outlook
      No Opinion of CEO

      I have been working at Marks & Spencer full-time for more than 3 years

      Pros

      -Pay is decent for retail -Hourly move around of roles -Staff discount

      Cons

      -Uniform is always poorly sized and uncomfortable -Snobbery from higher level workers -Unfair treatment on people who are different

      Marks & Spencer2019-09-03
    Found 2536 reviews
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