Mars Reviews | Glassdoor.co.uk

Mars Reviews

Updated 16 January 2019
97 reviews

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3.8
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Mars Office of the President Grant F. Reid
Grant F. Reid
36 Ratings

Employee Reviews

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Pros
Cons
  • "There is probably more the company can do to improve work/life balance" (in 70 reviews)

  • "Maybe speed of decision- making - I wish we were a bit faster and agile" (in 37 reviews)

More Pros and Cons

  1. Featured Review

    "Brands and a culture that are pretty unique - and free chocolate!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Slough, Berkshire, South East England, England
    Current Employee - Marketing in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars part-time (More than 8 years)

    Pros

    Collaborative culture
    5 Principles, which are lived day in day out
    Brands
    Focus on personal development
    Benefits including pension, on-site gym, free chocolate allowance, flexible working.

    Cons

    Big organisation so sometimes slow decision making
    Investment in systems and technology hasn't been a huge priority

    Advice to Management

    Keep investing in people

    Mars Response

    15 Oct 2018

    Hi. Thank you very much for taking the time to leave a review of your current role with us. It’s really pleasing to see that you highlight a number of positives, including our collaborative culture... More


  2. "Brand Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Brand Manager in Slough, Berkshire, South East England, England
    Current Employee - Senior Brand Manager in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars full-time (More than 8 years)

    Pros

    Privately owned company with great, principled culture.
    Fantastic brands, leading in all categories they play in.
    Great benefits

    Cons

    Based in Slough, which is a long commute from London.
    FMCG is a slow moving industry vs. other industries and at time can be frustrating

    Advice to Management

    Even though the context in which Mars operates is changing, keep the strong culture that has made the business so great

  3. "One of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Basingstoke, England
    Current Employee - Sales Executive in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars full-time

    Pros

    Great culture, strong leadership, nice perks

    Cons

    Lots of competition for advancement


  4. "Family owned, great corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars full-time (Less than a year)

    Pros

    This company is still family owned and it shows. The culture is entirely different to most large shareholder run businesses that I’ve work for in the past. Management show a genuine interest as you as a person, and there’s a strong focus on career development. Excellent benefits (heath care, on-site gym, good pension scheme etc). You’re allowed the freedom to make your job your own without being micromanaged.

    Cons

    Being a large company, things take time to get done. We can sometimes suffer from analysis paralysis and legacy systems are in the process of being upgraded - but there’s a real appetite to change and become truly agile which is exciting

    Advice to Management

    Mostly keep doing what you’re doing. Mars is a great company to work for. Stick to the 5 principles, make sure that you’re not interpreting them to suit you’re own agenda.


  5. "Great overall company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Character Artist in London, England
    Current Employee - Character Artist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars full-time (More than a year)

    Pros

    The company offers a generous salary 10.20 p/h plus the chance for monthly bonus based on sales plan, great for students and people looking for part time job that pays well, also great for full time workers to earn a descent salary in retail.

    Cons

    Shifts are quite long

    Advice to Management

    Treat all associates fairly


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Slough, Berkshire, South East England, England
    Current Employee - Finance in Slough, Berkshire, South East England, England
    Recommends

    I have been working at Mars full-time (More than 3 years)

    Pros

    Flexible working hours, nice people and good benefits

    Cons

    Since the merger it has lost direction, too much work and amount of people doing the job are less than before. Pay is low.

    Advice to Management

    Trust your employees, this motivated the employees and they deliver more. Hold on to good people.


  7. Helpful (1)

    "The only place I had ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mars full-time (More than 10 years)

    Pros

    Excellent People
    Really good benefits. Heath care, counselling service,great training and career progression

    senior and global leaders regular communication to all staff via town hall meetings where all staff can attend...monthly Karaoke corners where MD and other leaders update the staff
    Mars Ambassador Programme.. you can apply to go and help in worldwide projects where your skills can help others less fortunate.

    Cons

    Less collaborative working- more tell than ask...more do it rather then time taken to explain why
    Reduction in high achieving in role aim.. more about performance management
    Big change in culture between 2014 and 2017 .
     Found it was not ok to tell you were not ok

    Advice to Management

    Please remember and use those 5 principles the business is based on. They honestly do work when equally and mutually applied.

    Support your team and colleagues more, Listen and act when issues are raised

    Profits over growth is not a long term formula for success

  8. "R&D career review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D in Slough, Buckinghamshire, South East England, England
    Former Employee - R&D in Slough, Buckinghamshire, South East England, England

    I worked at Mars full-time (More than 5 years)

    Pros

    Good company to work for, lots of flexible working

    Cons

    Sometimes hard to progress internally as there are interviews needed for promotions

    Advice to Management

    Promote from within before considering externally

    Mars Response

    30 Oct 2018

    Hi. Thank you for taking the time to leave a review on your previous role. The feedback you provide is incredibly helpful. It’s pleasing to see that you have listed a number of positives of your time... More


  9. Helpful (4)

    "Mixed Emotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mars full-time (More than 5 years)

    Pros

    Working at Mars allows you to work with great people - and some very experienced people. The development aspect is constant and not just rhetoric.
    They are very good with basic flexibility; starting early/finishing late and working from home can be an option although it is based on line management approval.
    Benefits are pretty good with the pension scheme being exceptional.
    There are always a lot of projects going on and you will never be bored!
    There is a lot of focus on engagement and well-being.

    Cons

    Unfortunately, line management at Mars changes a lot and can be very varied - I had 3 line managers in my first 18 months. There are a lot of challenging line managers and even if multiple people complain, nothing is done.
    Fundamental flexible working is not great with multiple people being refused the option; if you are not in the right position, level or in with the right people, it won't happen. Whilst the benefits are great, base salary leaves a lot to be desired.
    Trying to get promoted in Mars is really difficult; it is even challenging to go horizontally. They put you in boxes through an annual leadership review and you get no real say in it. It is through this where they decide whether you are leadership potential or not.
    Trying to get things done is a nightmare - sometimes you have/want to be incredibly quick but the red tape and collaboration means that it is difficult to be quick. It can take months to do things that should only take a few days. Sometimes, you are close to the end and your project is deprioritised and all your work is wasted which is incredibly disengaging.
    Whilst there is a focus on engagement, it is about numbers and exercise - I think it use to mean something but it has lost its focus.

    Advice to Management

    Really look at your line managers - are they fit for purpose? The move to Ts/Ps was good as it meant people could be promoted without being line managers. But in actual fact, it hasn't really worked. People don't really complain about their line managers as nothing is done when they do. There are a lot of line managers that should not be in their position.
    Also really think about flexible working - you are a large enough organisation to be able to fulfil. You are losing a number of good people because of your lack of ability to flex.
    Also really think about engagement - it goes beyond the annual survey. Think about what makes people tick. Loads of people are disengaged because the company doesn't move fast, their projects are deprioritised after a lot of work which is subsequently not recognised and line managers that are not fit for purpose.
    Continue with the five principles, this is the strength of the company. But be careful of the culture - I get it needs to change, but it is not changing for the better.
    I would look at compensation and benefits - buy and sell holidays, proper discount scheme (associate offers is not maintained or very good) and tell more about how good the pension scheme is.


  10. "Great place for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P&O in London, England
    Current Employee - P&O in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mars full-time (More than a year)

    Pros

    The career development at Mars is excellent and one of the main reasons I joined. Every Associate has a PDP (personal development plan) that is reviewed throughout the year and your projects and training then align to this giving opportunities to further stretch yourself, sometimes giving you the chance to work on something quite different to your day to day role. There is a lot of responsibility given to Associates right from the day they join and I've personally developed much more here in the last 2 years than I had in my career before joining.

    There are also opportunities for cross-functional, cross-segment and geographical moves within the business too which means many have a long career with the business.

    The business has a huge diverse portfolio of well-known brands which many are proud to work for and it’s very conscious about its corporate social responsibility agenda. There are also some great perks working for Mars, e.g. bringing your dog to work if you are part of the Petcare segment.

    Mars is a heavily network driven business and puts a huge amount of emphasis on the personal connections and network that you build. When first joining the business there is a lot of encouragement to have coffees and get to know meetings with stakeholders all over the business and everyone is very happy to do so. Mars really does have some fantastic people working for it too, overall it really is a great place to work!

    Cons

    The business has been through a significant amount of change with various mergers and restructures but is now coming through the back end of it. Decision making can be slow due to the matrix nature of the organisation and although the business is trying to get better at this at times it can be frustrating as getting things done can take longer than it would in other businesses.

    Due to the network driven nature of the business often you'll find yourself dealing with limited information and trying to figure out who is responsible for what, for those who are structured and like process this can be a challenging environment at times.

    Advice to Management

    Continue to work at getting better at making decisions and clarifying roles and responsibilities, this will lead to more efficient uses of time for Associates.