McDonald's Reviews | Glassdoor.co.uk

McDonald's Reviews

Updated 18 November 2018
20,311 reviews

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3.3
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Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
4,089 Ratings

20,311 Employee Reviews

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Pros
  • "It was a good first job in customer service and you learn a lot" (in 605 reviews)

  • "You also get to meet new people and learn so many new things that you didn't think that you would" (in 315 reviews)

Cons
  • "rude customers that get mad very easily" (in 739 reviews)

  • "long hours at weekends can be tough" (in 613 reviews)

More Pros and Cons

  1. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Weston, North West England, England
    Former Employee - Team Member in Weston, North West England, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's part-time (More than a year)

    Pros

    Hours always available (usually)
    Very Flexible
    You become more sociable due to how much communication you have to do while working.
    Can train to go up the ladder of leadership which is useful

    Cons

    You're on a zero hour contract so they can cut your ours dramatically or increase them rapidly which is hard to make plans around and deal with a balance within your learning/ social life.

    Advice to Management

    Listen more to hours set as sometimes you can end up being schedule for shifts that are a struggle to get to.


  2. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Current Employee - Shift Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at McDonald's full-time (More than 3 years)

    Pros

    Fun, interactive, people, busy, competition, a place where you can make friends out of colleagues.

    Cons

    Pay, promotional opportunities, high workload & not worth pay.

    Advice to Management

    Don’t let people upset you, convert the pressure to focus, learn as much as possible, abide by procedures and policies.

  3. "Enjoyed my time here"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    Great People and learnt a lot

    Cons

    Low pay but I guess that's fair


  4. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Birmingham, England
    Current Employee - Crew Member in Birmingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at McDonald's part-time (Less than a year)

    Pros

    Flexible hours
    Friendly staff
    Option to progress up the career ladder

    Cons

    The customers are sometimes rude
    Hectic and high pressure at peak times.


  5. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Warrington, North West England, England
    Former Employee - Crew Member in Warrington, North West England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at McDonald's (More than a year)

    Pros

    Good team culture to work within

    Cons

    inconsistent shifts, but could be made up for sometimes


  6. "Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's full-time

    Pros

    It’s great atmosphere, excellent discount

    Cons

    Hard work, long shifts an hours can be stressful

    Advice to Management

    Doing great


  7. "Mcds my experience working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's part-time

    Pros

    Productive environment, fast paced, formed friendships

    Cons

    None great company to work for

    Advice to Management

    N/A

  8. "Great work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's part-time

    Pros

    Pay is good, managers helpful, trained well, great for learning skills

    Cons

    very busy - but I enjoy that


  9. "Great flexible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student
    Current Employee - Student
    Recommends
    Approves of CEO

    I have been working at McDonald's part-time (Less than a year)

    Pros

    flexible hours
    free meals
    alright pay
    good staff

    Cons

    managers, customers, long shifts and little breaks


  10. "ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    benefits of food discounts are good

    Cons

    very difficult to get shift changes


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