McDonald's Reviews | Glassdoor.co.uk

McDonald's Reviews

Updated 20 January 2019
20,928 reviews

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3.3
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McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
4,251 Ratings

Employee Reviews

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Pros
  • "It was a good first job in customer service and you learn a lot" (in 617 reviews)

  • "You Get To Meet New People Experience New Things Learn New Things And Build Your Learning And speed Skills" (in 321 reviews)

Cons
  • "Rude customers are hard to deal with" (in 756 reviews)

  • "Smelled like grease and also very long hours" (in 633 reviews)

More Pros and Cons

  1. "Good teams and career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at McDonald's full-time

    Pros

    Met some of my best friends working here and the training is world class

    Cons

    None I can think of


  2. "Mcdonald’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at McDonald's part-time

    Pros

    Good flexibility and good free food

    Cons

    Repetitive and same role each shift

  3. "McDonald’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Norwich, England
    Former Employee - Shift Manager in Norwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's full-time (More than a year)

    Pros

    Fast promotions if you work hard with very high quality training. They pay decently, I’m 20 as a shift manager I’m earning £9.15 an hour. The higher managers are usually very supportive. You can get discounts at many different stores such as new look and vue you also get discount at McDonald’s and a free meal no matter the length of your shift.

    Cons

    Franchises and company differ so you may earn more or less than others doing the same job as you. They also encourage social clicks and the nicer you are to the more favoured managers the higher you go. You get further the browner your nose.

    The people working there are usually about 16 years old so if you do find yourself promoted you will feel like a baby sitter or high school teacher just with out the pay a lot of the time!

    Decoupling is non existent. Unless you steal they won’t fire you. You could literally punch someone in the face and have no repercussion ( this happened at my store).

    Over all it’s not a bad place to work but there are noticeable down faults to consider.

    Advice to Management

    As a manager my advice to you is to ensure you get respect from crew fast and keep it. Don’t try to be everyone’s friend as you will be taken advantage of.

    You BM should be you best friend if you wish to progress in the company. The more time you buzz around them the better your chances.

    Ensure you educate yourself using their rescorces they provide i.e. E-learning and extranet these will all better your knowledge and your ability to run shifts, discipline, and progress. Knowledge is power, especially at McDonald’s.


  4. "Shift Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's full-time

    Pros

    Was a perfect job to learn a lot of skills that would help me in the future and it definitely has, also the people aspect of the job was great and no day was the same

    Cons

    Was always working too much sometimes 12-13 hours and no aprreciation from upper level management and never followed working time regulations. Never had enough rest in between shifts and wasn't great for family life.

    Advice to Management

    Appreciate the other managers more as morale was often low in the workplace


  5. "Mcdonalds"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's full-time

    Pros

    good flexibility when working. the people who you work with are nice

    Cons

    Not enough hours are given out.


  6. "Good Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's part-time

    Pros

    Free food, fast paced so ideal to learn the way of the working world.

    Cons

    Some staff take themselves too seriously, its not rocket science so don't over complicated it


  7. "Mcdonalds worker - Assistant team worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company to work for. Fun, friendly, and open.

    Cons

    Salary was really poor, hard work low pay.

  8. "Good for part time, but not many career options"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's part-time

    Pros

    Flexible work, good variance of contracts, staff are usually good and in the same position

    Cons

    not many opportunities to advance, and opinions can be ignored, no matter how much experience you have


  9. "Great for the very first job while studying"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier and Crew Member in Durham, England
    Current Employee - Cashier and Crew Member in Durham, England
    Recommends

    I have been working at McDonald's part-time (More than a year)

    Pros

    - very flexible (I have been able to skip 8-10 weeks during holidays, which is great as an international student who want to visit home - I also never have to skip classes because of scheduling issues)

    - got hired without any relevant experience (we all have to start somewhere)

    - free food during shifts (5+ hours)

    - there is the option to become a crew trainer (pay rise + more responsibilities) even if you only work part time

    Cons

    - physically exhausting during the busy shifts

    - a little stressful at times


  10. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's part-time

    Pros

    Great people to work with

    Cons

    The variety of roles at company