McDonald's UK Reviews | Glassdoor.co.uk

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McDonald's UK Reviews

Updated 20 February 2018
761 reviews

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3.2
StarStarStarStarStar
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Paul Pomroy
117 Ratings

761 Employee Reviews

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Pros
  • Free food whilst working and discount when not working (in 87 reviews)

  • Flexible hours was a bonus especially if you a student studying (in 83 reviews)

Cons
  • Long hours and not always the flexible (in 62 reviews)

  • On your feet all day, relatively low pay, repetitive (in 36 reviews)

More Pros and Cons

  1. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in London, England
    Former Employee - Accountant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's UK full-time (More than 5 years)

    Pros

    The people, progression, leadership, cross department integration, structure, fairness, salary, gym, team meetings, head office environment, head office restaurant on site.

    Cons

    Nothing really to add on cons for the business and my experiences there. Sometimes the hours could be long, but that's part of the furniture in a London based finance function

    Advice to Management

    Keep it up


  2. "Great Student Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Stirling, Scotland
    Current Employee - Crew Member in Stirling, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's UK part-time (More than a year)

    Pros

    Flexible shifts, friendly co-workers, reasonable managers

    Cons

    Shifts can sometimes over-run by a few minutes. However, this is due to the business' needs as it is often busy at these times.


  3. "good work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Assistant in Herne Bay, England
    Current Employee - Customer Care Assistant in Herne Bay, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's UK full-time (More than 3 years)

    Pros

    Chances to progress
    excellent flexibility
    can get extra shifts to earn more money
    managers are always there to help
    crew are normally close and everyone works well as a team

    Cons

    Sometimes in quieter times of the year hours can drop but this is only temporary.
    customers can often speak down to you but you learn to overcome this and deal with them in a positive manor.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Strood, England
    Current Employee - Crew Member in Strood, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's UK full-time (More than a year)

    Pros

    Free meals, can have good days

    Cons

    Getting verbally abused by customers, you can never get the smell out your uniform


  6. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Middlesbrough, England
    Former Employee - Crew Member in Middlesbrough, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at McDonald's UK part-time (More than a year)

    Pros

    -Really good in depth training program
    -Completed my apprenticeship in hospitality
    -Met a diverse range of people
    -Fast paced, always busy, time flies
    -Could swap and offer for more shifts

    Cons

    -Did not really experience any


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in London, England
    Current Employee - Shift Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's UK full-time (More than 3 years)

    Pros

    Flexibility, free meals on shift, discounted meals, fun working environment.

    Cons

    Rude customers, sometimes long hours, high demanding service


  8. "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at McDonald's UK part-time

    Pros

    great team, young managers, flexible working hours

    Cons

    involves cleaning, very busy, open 24/7


  9. "Poor training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at McDonald's UK full-time

    Pros

    Above minimum wage
    Flexibility to change and swap shifts

    Cons

    training is very very poor

    Advice to Management

    I’ve recently have just started working at McDonald’s. It seems to me that the staff who are supposed to help, don’t. Meaning training your self is what’s got to happen. I’ve been spoken to horribly for doing something wrong despite asking how to do it, and being told and doing exactly that? Then told it’s wrong and made to be a liar! I’ve been made to feel so unwelcome and uncomfortable, and that’s not how a new starter should feel. In my eyes the quicker some one shows you the faster things are picked up! I am a hard working person and shown properly I pick things up easily and fast. What I don’t expect is to be spoken to disgustingly constantly by other staff.


  10. "Great company, people, and atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's UK part-time (More than a year)

    Pros

    Awesome coworkers and management

    Cons

    Very very busy. It could pay more.

    Advice to Management

    Keep up good work and raise the pay


  11. "A good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Trainer in Southend-on-Sea, England
    Former Employee - Crew Trainer in Southend-on-Sea, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at McDonald's UK full-time (More than 5 years)

    Pros

    Flexible when I was going to University allowing me to come home during Summer/Christmas breaks and working for a month or two.
    A wide variety of ages and genders, very inclusive.
    Food provided for lunch (even though if gets repetitive after a while).
    Good opportunities for workers looking to go into management after a couple of years.

    Cons

    Low pay per hour compared to other similar jobs in the area.
    Lack of management during shifts especially during busy periods.
    Childish attitude and lack of professionalism by some shift managers.

    Advice to Management

    Only promote those who are responsible and hardworking.
    More professionalism is needed and "favourites" should not get special treatment.


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