McDonald's UK Reviews | Glassdoor.co.uk

McDonald's UK Reviews

Updated 22 March 2019
1,066 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Paul Pomroy
203 Ratings

Employee Reviews

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Pros
  • "really fast paced time flies and also free food" (in 124 reviews)

  • "Team work,advancement opportunity, Flexible hours" (in 119 reviews)

Cons
  • "Long hours and can be on your break within an hour of your shift" (in 74 reviews)

  • "Low pay per hour compared to other similar jobs in the area" (in 42 reviews)

More Pros and Cons

  1. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mcdonalds Crew Member in Newcastle upon Tyne, England
    Current Employee - Mcdonalds Crew Member in Newcastle upon Tyne, England
    Doesn't Recommend
    Neutral Outlook

    I have been working at McDonald's UK full-time (More than 5 years)

    Pros

    The staff is amazing, friendly and fun to work with. Being able to work in a strong team is always fun.

    Cons

    The shift patterns are horrible.

    Advice to Management

    Respect the staff more.


  2. "Fast paced job role with excellent resources available, significant investments made in training and development."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Coventry, England
    Current Employee - Business Manager in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's UK full-time (More than 10 years)

    Pros

    Career prospects, development, comradery, leadership, flexibility

    Cons

    Anti social working hours at times, very high demand, working times when everyone else is off (weekends), constantly on the go.

    Advice to Management

    Nothing overly. Thoroughly enjoyed my time with the company, hence why I'm still here after 15 years!

  3. "It’s good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Inverness, Scotland
    Current Employee - Anonymous Employee in Inverness, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's UK full-time (More than 10 years)

    Pros

    Training, support, structure, freedom and open door policy

    Cons

    The people sometimes, the hours

    Advice to Management

    Be strong


  4. "Good fun and fulfilling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Uckfield, England
    Current Employee - Crew Member in Uckfield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McDonald's UK part-time (Less than a year)

    Pros

    Can make friends, fulfilling, never gets boring, good pay for students.

    Cons

    Low motivation with some employees, strenuous work sometimes.


  5. "lovely company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Clapham North, England
    Current Employee - Customer Service in Clapham North, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at McDonald's UK part-time (Less than a year)

    Pros

    good hours, easy flexible , good pay

    Cons

    rude customers, very busy, fast pace environment


  6. "Customer Experience Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Manager in Exeter, England
    Former Employee - Customer Experience Manager in Exeter, England
    Positive Outlook
    No opinion of CEO

    I worked at McDonald's UK full-time (More than a year)

    Pros

    Great team
    Respectful job with responsibilities
    Hourly wage rate good for the role

    Cons

    Too much conflict resolution
    Encounters with cops occasionally


  7. "Part time Customer Care Assistant - Student Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Assistant in Sheffield, England
    Current Employee - Customer Care Assistant in Sheffield, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at McDonald's UK part-time (More than 3 years)

    Pros

    Allows me to alter my shift availablity to suit my University schedule, relatively easy work (compared to kitchen work), have time to actually interact with my co-workers as opposed to when working in kitchen.

    Cons

    Customers can be "difficult", management can at times be inconsiderate of personal situation, often work until late at night.

    Advice to Management

    Take more time to consider staff personal situations.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Birmingham, England
    Former Employee - Crew Member in Birmingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at McDonald's UK part-time (More than 3 years)

    Pros

    flexible hours
    friendly staff and management
    scope for growth and training

    Cons

    None from my experience

    Advice to Management

    None


  9. "Part timer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sheffield, England
    Current Employee - Customer Service Representative in Sheffield, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at McDonald's UK part-time (Less than a year)

    Pros

    Free food on shift. easy working shifts, good people to work with, customers pretty nice too

    Cons

    sometimes have to work late, sometimes rude customers


  10. "Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at McDonald's UK full-time

    Pros

    Flexible schedule and decent pay

    Cons

    Staff are limited in promotions due to children they have