MedExpress Urgent Care Reviews

Updated Oct 21, 2021

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Found 573 of over 582 reviews

3.2
43%
Recommend to a Friend
47%
Approve of CEO
MedExpress Urgent Care President Dean Hatcher (no image)
Dean Hatcher
48 Ratings
Pros
  • "I worked 3-12 hour shifts a week(in 50 reviews)

  • "Free snacks only 3 day work week(in 32 reviews)

  • Cons
  • "Long hours (12 hour shifts), extra responsibilities not in contract due to lazy management (center manager), little pay increase, too much focus on NPS(in 26 reviews)

  • "Low pay, long hours and no bonuses(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee

      Not a bad place to work at all

      Oct 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay. Lunch often provided. Little to no micromanaging

      Cons

      Volume of patients would benefit from more staff

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    2. 3.0
      Current Employee

      Had its perks

      Oct 21, 2021 - FNP-BC in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I think they did their best with the resources given

      Cons

      Huge company, felt a bit forgotten about and lost at times

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    3. 3.0
      Former Employee, more than 1 year

      Okay place to work

      Oct 18, 2021 - X-Ray Technologist in Irving, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and benefits were good

      Cons

      poor systems in place, no complete instructions

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    4. 4.0
      Former Employee

      Easy Job, Mediocre corporate policies

      Oct 3, 2021 - Patient Experience Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work itself is easy as far as the administration side of things. Working 12 hour shifts was nice for my schedule.

      Cons

      Everything is about the money and not the patient, despite being patient focused.

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    5. 3.0
      Current Employee, more than 5 years

      Co workers

      Oct 14, 2021 - Licensed Practical Nurse 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place to work with convienent locations

      Cons

      Staff not trained appropriately for positions

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    6. 4.0
      Current Employee, more than 8 years

      Great place to make a lasting career

      Sep 28, 2021 - Radiologic Technologist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule. Convenient hours. Can make a long lasting career

      Cons

      Emphasis seems to be on recruiting new staff more so than keeping old

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    7. 4.0
      Former Employee, more than 1 year

      Cool environment

      Sep 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people I worked with were amazing!

      Cons

      Multiple locations were closed suddenly

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    8. 3.0
      Current Employee

      whatever

      Oct 11, 2021 - Front Office Assistant in Charleston, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      FT is 3 days a week

      Cons

      short staffed exhausted under appreciated going downhill fast

      Continue reading
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    9. 3.0
      Current Employee

      Stressful all the time

      Oct 11, 2021 - Community Coordinator in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job was always changing and sometimes fun

      Cons

      I was always in fear of losing my job and leadership could be condescending

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    10. 3.0
      Former Employee, less than 1 year

      It’s all just how you personally feel/can handle in 12 hour shifts

      Oct 7, 2021 - Front Office Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you want to further study and keep on learning about any health care field it’s a great place to start. You work at an urgent care plus getting customer experience. The pay isn’t bad for starting out, the coworkers and management are great, I guess it depends where you work.

      Cons

      We got a two 15 and one 30 minute break and it’s not enough. Working 12 hours is already so mentally draining and stressful and we only got a 30? On top of that the front office job itself a lot of the work as in everything you do is determined by clicks on the computer. It’s so fast paced and truly it comes down to how much you can handle at the same time. There’s a lot of work that comes with it and if you can multitask that’s great but giving it a try to see if it’s something for you is the best option. It wasn’t that bad but to me personally there was a lot of things I didn’t like and I wouldn’t do it again.

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    Viewing 1 - 10 of 573 Reviews

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