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Thank you for taking the time to post your feedback. It seems like you may be a newer member of our team, seeing from your post that you have been here less than a year. I am sorry you feel you haven't received proper training for your role. We want each member of our team to feel that they have the necessary knowledge, skills and support to achieve success when they are hired. We endeavor to provide opportunities for new hires to train with qualified mentors who can "show them the ropes" while also providing a rich documentation library through our Confluence portals and network drives for each team where information on standards, formatting and project communication are open and available for use. We have our "MediaLab Connect" program that intentionally matches new hires with mentors we call Lab Partners to help new hires train and acclimate. We are also rolling out "MediaLab University" first quarter that will be an online e-learning opportunity for new hire training, cross training and professional enrichment that can be studied at your own pace. If you are concerned about the goals set for you upon hire, I would encourage you to speak with your manager or come see me in Core Services, where I can provide more information on how you can meet your new hire goals, once I know which position you are in.
We take all allegations of harassment of any kind very seriously. I encourage you to come speak with me in Core Services so we can discuss your situation and provide assistance with whatever you need. I will need more direct information to fully address your concerns with discretion and confidentiality, and am here to help. I would also urge you to review our Employee Handbook, Section 460, starting on page 27, which outlines MediaLab's written definitions of harassment, the process for reporting harassment and the corrective actions we take to insure no one has to tolerate harassment of any kind at MediaLab. Any reports made are immediately investigated and MediaLab maintains a strict zero tolerance policy for all types of harassment, in accordance with state and federal laws.
If there are any additional human resource needs, questions or concerns you feel have not been provided, please feel free to stop by my office, message me through Skype, email, text, call my cell or direct line anytime. I am here to support all of our amazing employees and want to make sure you, as my internal customer, are happy with the services HR provides. Let me know how I can help. I am completely accessible to all employees and am never too busy to listen.
Hopefully, we can continue to work together to correct your dissatisfaction and meet your expectations. Effective communication with the right people involved in the dialogue can go a long way to resolving issues, once they are reported. I would greatly value the opportunity to sit down with you face to face to work together to try to find some of those resolutions so that you can continue growing with MediaLab.
