Merlin Entertainments Reviews

Updated Jun 26, 2022

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Found 784 of over 891 reviews

3.5
62%
Recommend to a Friend
64%
Approve of CEO
Merlin Entertainments CEO Nick Varney
Nick Varney
332 Ratings
Pros
  • "The Magic Pass (free tickets to all attractions) makes you very popular overnight(in 47 reviews)

  • "Staff is great; very positive work environment(in 37 reviews)

  • Cons
  • "long hours when the season is open(in 60 reviews)

  • "Attractions close a lot leaving not much to do(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Just adding this So I can use Glassdoor...really good

      May 9, 2022 - Rides Host (Day Shift) in Thorpe, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun place to work last worked there in 2017 but can't go back that far on this site. I don't really want to add my current employer as this is my throwaway account. Had great fun working for Thorpe park during my summer holidays and over fright nights. I was there for 3 seasons.

      Cons

      It's only a part time job for me so I don't really have any cons. I would imagine full time the pay is low as it is low skilled but the atmosphere is great and the friends you can make are amazing.

      Continue reading
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      Merlin Entertainments Response

      Recruitment Marketing Coordinator

      Thank you so much for your feedback - we're so glad you had a great time at THORPE PARK Resort :)

    2. 5.0
      Former Employee, more than 3 years

      Fun place to work!

      Mar 31, 2022 - Photography Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, great coworkers, always interesting

      Cons

      Sometimes overwhelming in peak seasons

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    3. 5.0
      Former Employee, less than 1 year

      Good

      Mar 21, 2022 - Commercial Sales Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, fun job, good experience

      Cons

      Unsocial hours on weekends, bad managers, rude customers

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    4. 5.0
      Former Employee, more than 3 years

      Mixed

      Mar 10, 2022 - Housekeeper in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance at times

      Cons

      Transport is poor and not consistent

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    5. 5.0
      Former Employee, more than 1 year

      Fun

      Mar 2, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Retail is the way to go

      Cons

      Play is not great for long days. Don’t think there is much progression

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    6. 5.0
      Former Employee

      Working for Merlin

      Feb 15, 2022 - Supervisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great fun everyday and a good fast-paced environment

      Cons

      Hard work/stressful during peak trading sometimes

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    7. 5.0
      Current Employee

      Great place to work

      Feb 15, 2022 - Legal 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture and great perks

      Cons

      Everything done at the last-minute

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    8. 5.0
      Current Employee, less than 1 year

      Work culture

      Feb 11, 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work culture and friendly staff

      Cons

      Can be challenging shifts at times

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    9. 5.0
      Current Employee

      Great employers

      Feb 9, 2022 - Retail Coordinator in Windsor, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have good pay for students and young people

      Cons

      Long unsociable hours, with no extra pay

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    10. 5.0
      Current Employee

      Good Company

      Jan 31, 2022 - Human Resources Advisor in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      dynamic Benefits Compensation location team spirit

      Cons

      Nothing that I am able to think of

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      Merlin Entertainments Response

      Recruitment Marketing Coordinator

      Wow - thanks for the Sterling review, we're glad you're enjoying your time with us! :)

    Viewing 1 - 10 of 784 Reviews

    Merlin Entertainments Reviews FAQs

    Merlin Entertainments has an overall rating of 3.5 out of 5, based on over 891 reviews left anonymously by employees. 62% of employees would recommend working at Merlin Entertainments to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Merlin Entertainments employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Merlin Entertainments. This rating has decreased by -4% over the last 12 months.

    62% of Merlin Entertainments employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Merlin Entertainments 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

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