Merlin Entertainments Employee Reviews about "free tickets"

Updated Oct 27, 2020

To filter reviews, or .

Found 38 of over 735 reviews

3.6
68%
Recommend to a Friend
73%
Approve of CEO
Merlin Entertainments CEO Nick Varney
Nick Varney
299 Ratings
Pros
  • "The Magic Pass (free tickets to all attractions) makes you very popular overnight(in 38 reviews)

  • "Good benefits, nice environment, fun(in 23 reviews)

  • Cons
  • "hard work, long hours culture in back-office functions(in 42 reviews)

  • "Staff are often rushed due to the sheer volume of people that come to their attractions(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "free tickets"

    Return to all Reviews
    1. 5.0
      Current Employee, more than 1 year

      A great place to work

      Sep 15, 2020 - Instructional Designer in Poole, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to work with some incredible attractions and intellectual property. It's never boring. The business has a great sense of corporate responsibility, both in terms of environmental and social issues. My team and stakeholders are very friendly. The Magic Pass (free tickets to all attractions) makes you very popular overnight. The LEGO discount is a game-changer at Christmas. The Poole office, overlooking the harbour, is the nicest office I've worked in (with a slide connecting both floors - seriously). You get to work with a lot of interesting people doing a lot of interesting things from all over the world, and you really get a feeling you're a part of an international team.

      Cons

      There can be some long days - mainly when you have to cover a variety of different time-zones, or hit a tight deadline, but they are flexible with this. The office can at times be eerily quiet (not always a con if you're getting on with work).

      Continue reading
      2 people found this review helpful
    2. 3.0
      Current Employee, more than 3 years

      Poor Staff Satifaction

      Oct 27, 2020 - Restaurant and Bar Associate in Alton Towers, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company benefits such as free tickets, discounts at various other companies. Flexible Hours

      Cons

      Work breaks are basically at the start of the shift. Then you get worked too hard for the amount of pay you receive.

      Be the first to find this review helpful
    3. 3.0
      Former Employee

      Not bad

      Sep 30, 2020 - Rides Attendant in Chessington, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free tickets for merlin parks

      Cons

      Slow management, with respect to the probation review

      Be the first to find this review helpful
    4. 2.0
      Former Contractor

      Ok Summer Job

      Sep 9, 2020 - Retail Assistant in Bracknell, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working Free tickets to merlin attractions

      Cons

      Obvious profit>people culture Management restructuring every other year Little to no progression opportunities for full timers

      Continue reading
      Be the first to find this review helpful
    5. 3.0
      Former Employee

      Fun and scenic place to work but poor pay

      Aug 13, 2020 - Ride Host in Stoke-on-Trent, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - free tickets to the park - good for kids wanting a summer job without having to be stuck inside - scenic

      Cons

      - you'll likely spend an hour or so commuting every day - minimum wage - fair chunk of wages went towards commuting costs - long days during peak season

      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 1 year

      For the love of fun!

      Nov 26, 2019 - Night Team Leader in Stoke-on-Trent, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Team Supportive Team Career Progression Free Tickets and other discounts Lots of fun Positive environment Low staff turnover in the department so team like a family Staff and family events Staff recognition Staff incentives

      Cons

      Hourly rate not great in comparison to similar jobs ( but I’m not there for the money )

      Continue reading
      Be the first to find this review helpful
    7. 2.0
      Former Employee, more than 5 years

      Good job but not a career

      Nov 6, 2019 - Admissions Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you work with are great. Free tickets to Merlin attractions. Discounts with a lot of other companies.

      Cons

      Poor pay for the size of the company. Days fluctuate from being incredibly busy to incredibly quiet and boring with nothing to do. Lack of progression unless management like you as a person. Lack of appreciation and recognition from management.

      Continue reading
      Be the first to find this review helpful
    8. 3.0
      Current Contractor, more than 5 years

      Good place to work - although a mixed bag.

      Oct 30, 2019 - Ride Host in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - A fun and exciting environment, never really boring unless days are very quiet - Plenty of opportunities to interact with park visitors and other staff members - Decent pay and 20 free tickets to other Merlin attractions - Good staff benefits - You'll definitely make some good memories and friends for life.

      Cons

      Visitors can be very difficult which on busy days can be overwhelming. Depending on the department, you'll have a lot of responsibility for health and safety. Merlin do expect a lot from their staff, however staff rarely get recognition from managers and a lot of the time feels like your hard work goes unnoticed.

      Continue reading
      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 3 years

      Poorly run

      Oct 24, 2019 - Night Manager in Windsor, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free tickets for other attractions

      Cons

      They do not maintain their assets and do not invest in people. So many temporary staff that do not care about the business.

      Be the first to find this review helpful
    10. 1.0
      Former Employee, more than 3 years

      Alright as a part time stint

      Sep 24, 2019 - Rides Operator in Chertsey, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Social aspects and free tickets

      Cons

      Long hours and bad pay

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 38 Reviews

    Popular Careers with Merlin Entertainments Job Seekers

    JobsSalariesInterviews

    Work at Merlin Entertainments? Share Your Experiences

    Merlin Entertainments logo
    or