Merlin Entertainments Employee Reviews about "long hours"

Updated Jan 16, 2021

To filter reviews, or .

Found 42 of over 768 reviews

3.5
67%
Recommend to a Friend
71%
Approve of CEO
Merlin Entertainments CEO Nick Varney
Nick Varney
310 Ratings
Pros
  • "The Magic Pass (free tickets to all attractions) makes you very popular overnight(in 38 reviews)

  • "Good benefits, nice environment, fun(in 23 reviews)

  • Cons
  • "hard work, long hours culture in back-office functions(in 42 reviews)

  • "Staff are often rushed due to the sheer volume of people that come to their attractions(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long hours"

    Return to all Reviews
    1. 5.0
      Former Employee, more than 3 years

      Good place to work

      Jan 6, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supported by management Good team Lots of growth opportunities

      Cons

      Long hours with bad breaks Guest facing so can be difficult On feet 24/7

      Continue reading
      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 5 years

      Assistant security manager

      Jan 16, 2021 - Assistant Security Manager in Chertsey, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great team, ability to make a difference

      Cons

      long hours when the season is open

      Be the first to find this review helpful
    3. 4.0
      Former Employee

      Great team!

      Jan 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team that work for merlin are incredible, and is probably the main reason why retention within corporate teams is relatively high.

      Cons

      Long hours, with, quite often, incredibly tight timescales for project roll outs. This causes shortcuts to be taken and the best job not always being done. However, because you are working with a fantastic group of people it usually softens the blow.

      1 person found this review helpful
    4. 2.0
      Former Employee, more than 8 years

      Avoid like the pay

      Nov 25, 2020 - Brand Manager in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Magic pass Nice colleagues Travel around for free

      Cons

      Poor senior management Poor pay Poor progression Long hours No praise

      Be the first to find this review helpful
    5. 4.0
      Former Employee

      Rides Host

      Oct 21, 2020 - Rides Host in Slough, Buckinghamshire, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job that pays half decent

      Cons

      Always standing and long hours dealing with kids

      Be the first to find this review helpful
    6. 3.0
      Former Employee

      Fun place hard work average pay

      Sep 16, 2020 - Creative Designer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friends and fun projects, interesting travel

      Cons

      Not great pay long hours

      Be the first to find this review helpful
    7. 1.0
      Former Contractor, less than 1 year

      Falsely advertised and poorly managed

      Oct 2, 2020 - Customer Service Advisor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work from home due to Covid

      Cons

      Customer service advisor? No. You’ll be working in a demanding call centre. Call after call without any intervals between them. Short breaks, long hours, peanut pay, no flexibility, no sympathy from management if you want a break from the phones. Micro management, always being listened to and screen monitored. If you’re verbally unwell (cough/sore throat etc) they’d rather you be sick than do the thousands of emails piling up as they want all advisors on the phones only, all day long. Job is advertised as emails and live chats - not true whatsoever. Seem to try and lure in younger generation and pull the wool over their eyes in terms of basic working rights.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Former Employee

      Great Company

      Aug 25, 2020 - Finance Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      End product, vibrant atmosphere, free theme park tickets

      Cons

      hard work, long hours culture in back-office functions

      Be the first to find this review helpful
    9. 3.0
      Current Employee

      -

      Aug 18, 2020 - Guest Experience Host in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good incentives, benefits and rewards

      Cons

      Long hours during busy periods

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Great company to work for

      Mar 27, 2020 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility good career progression if you work for it

      Cons

      Long hours during certain times of year

      Be the first to find this review helpful
    Viewing 1 - 10 of 42 Reviews

    Popular Careers with Merlin Entertainments Job Seekers

    JobsSalariesInterviews

    Work at Merlin Entertainments? Share Your Experiences

    Merlin Entertainments logo
    or