Merlin Entertainments Employee Reviews about "long hours"

Updated Nov 23, 2021

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Found 60 of over 879 reviews

3.6
63%
Recommend to a Friend
67%
Approve of CEO
Merlin Entertainments CEO Nick Varney
Nick Varney
351 Ratings
Pros
  • "The Magic Pass (free tickets to all attractions) makes you very popular overnight(in 47 reviews)

  • "Staff is great; very positive work environment(in 37 reviews)

  • Cons
  • "long hours when the season is open(in 60 reviews)

  • "Attractions close a lot leaving not much to do(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long hours"

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    1. 5.0
      Current Employee, more than 10 years

      Customer assistant jobs

      Sep 21, 2021 - Corporate Assistant in Warwick, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff is very friendly to work with. Fun atmosphere

      Cons

      Very young managers and long hours.

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    2. 4.0
      Current Employee, less than 1 year

      First Job

      Nov 23, 2021 - Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent payed, great way to meet people

      Cons

      Intense, full on, long hours, few breaks

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      Merlin Entertainments Response

      Recruitment Marketing Coordinator

      Thanks for reviewing us! We'll pass on your feedback to Management to make improvements.

    3. 4.0
      Current Employee

      Good

      Nov 16, 2021 - Rides Operator in Thorpe, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet lots of new people

      Cons

      Long hours for fairly low pay

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      Merlin Entertainments Response

      Recruitment Marketing Coordinator

      Thanks so much for reviewing us! I've passed on your feedback :)

    4. 4.0
      Former Employee, more than 5 years

      Merlin do it for the love of fun - Not a career but a fun job with many transferable skills

      Sep 22, 2021 - Entertainments Performer and Team Leader in Chertsey, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very fun place to work where you make friends for life. Engaging day to day structure where you can challenge yourself and learn lots of transferable skills within one industry. For example, I gained recruitment, L&D, marketing insight, guest facing, staff management and many more skills just from the one role in one of the parks smaller departments. Home grown style of progression, with lots of internal training and chances to develop

      Cons

      Occasionally demanding on hours, but predictable demand that comes with time of year (for example, I knew Halloween was going to be our busiest time of year with long hours). Pay is fine on hourly, however lower tier perm positions often lack the salary that comes with additional work load. Turn style method of staffing means lots of fresh faces moving in and out of the business, this can create a lot of competition when it comes to progression. Limited progression within my chosen department, must have a keen interest in other key areas of the park like rides or retail if you decide you wish to create a career. For a lot of people it is not sustainable enough to be a forever job, but I think with the nature of the business that is ok and I enjoyed my time there but an eventual expiry date was clear.

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    5. 3.0
      Current Employee

      f&b host

      Oct 3, 2021 - Hospitality in Falmouth, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good company for first job

      Cons

      long hours with little breaks

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    6. 2.0
      Former Temporary Employee

      Admissions

      Sep 9, 2021 - Anonymous Temporary Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun colleagues to work with

      Cons

      Poor wage, long hours No career progression

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    7. 4.0
      Current Employee, more than 1 year

      not bad

      Aug 6, 2021 - Anonymous Employee in Alton Towers, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      provides lots of jobs for the area, there are some chances to advance in roles, and good perks e.g. free tickets and good discount rates.

      Cons

      long hours, sometimes would be tempted to say that it takes advantage of it's young employees, the longest shift I've worked is 13 and a half hours, there are numerous occasions where I have had to work 12 hour shifts, 10 hour shifts are very common, so not the best hours, it's good if you want to earn money but can be tiring and depressing.

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      1 person found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Pretty long for a first job

      Jul 16, 2021 - Customer Service Representative in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture Varied experience Good team effort Catering

      Cons

      Long hours Management could be better Hardly any praise Strange training sessions

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    9. 4.0
      Former Employee, more than 5 years

      Great company but hard work

      Jul 1, 2021 - Finance 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pan exciting industry to work in and a fast growing company

      Cons

      Expect their pound of flesh. Long hours for below average salary

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    10. 5.0
      Current Employee, more than 5 years

      Merlin Entertainment

      Jun 14, 2021 - Sales Associate in Windsor, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will have the best time giving guests the best time of their lives

      Cons

      Long hours and on your feet all day

      Continue reading
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