Miller & Carter Reviews

Updated Jun 25, 2022

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Found 167 of over 170 reviews

3.7
65%
Recommend to a Friend
79%
Approve of CEO
Miller & Carter Group CEO Phil Urban
Phil Urban
32 Ratings
Pros
  • "face pace environment, good tips(in 12 reviews)

  • "Good employers, fair wage, fast paced(in 7 reviews)

  • Cons
  • "Long hours and late shifts on busy days(in 21 reviews)

  • "bad managment and low pay for work(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Okay

      May 25, 2022 - Waitress in Aughton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice staff, good tips. The customers and regulars are lovely

      Cons

      Management have favourites, have to fight for hours

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    2. 4.0
      Current Employee

      Very sociable environment

      Jun 23, 2022 - Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A fun place to work, made lots of new friends.

      Cons

      Work is a can be mundane and repetitive sometimes, and not many career progression oppertunities.

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    3. 2.0
      Former Employee, less than 1 year

      Disorganised and poor pay

      Jun 25, 2022 - Bar Staff in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Some nice coworkers - Customers were rarely rude

      Cons

      - The space behind the bar was tiny so everyone got in each other's way - Managers rarely put out rotas on time - Very cliquey - I wasn't aware of most work parties or group chats because I didn't know anyone from before working there - Barely above minimum wage - Managers blame you for wasting alcohol if you're young and part-time - We were told that monthly tips would be given as a prize to the best employee each month which never happened - 15 hour contract but was made to work much more despite management knowing I had exams

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    4. 3.0
      Former Employee, more than 3 years

      Working for M&C

      May 29, 2022 - Server/Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you work with and the training is well done- plenty of online and face-to-face education around safety and quality control.

      Cons

      The pay I would deem is low (as a bartender- arguments with tips), the hours can be long and you don't always get your break- you can be canceled last minute and it all takes a toll.

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      1 person found this review helpful
    5. 4.0
      Current Employee

      Have loved working here

      May 16, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good tips - Good training

      Cons

      - Poor pay - Poor management

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    6. 4.0
      Current Employee, more than 1 year

      Good place to work

      May 14, 2022 - Chef in Aberdeen, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team, good manager, flexible hours

      Cons

      Frozen food, very busy, no staff meal

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    7. 4.0
      Current Employee, more than 10 years

      Good job

      May 6, 2022 - Assistant Manager in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training plan, great team

      Cons

      Long hours, no work life balance

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    8. 1.0
      Former Employee, more than 1 year

      Complete mess

      Jun 4, 2022 - Front House Staff in Gloucester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tips were decent part of income

      Cons

      Asking to come in on your day off was a regular thing. Using Facebook for comms, so you get management calling you in or telling you off on social media. Unfair treatment regarding assigning the hours. Making you pay out of your pocket for mistakes, that happen under high pressure. No culture, no respect for employees. Regular incidents in the restaurant, that haven’t been dealt with properly.

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      2 people found this review helpful
    9. 5.0
      Current Employee, more than 8 years

      amazing

      Apr 16, 2022 - Server/Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      so fun and enjoyable so yeah

      Cons

      im not sure to be honest

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    10. 4.0
      Former Employee, less than 1 year

      Pretty good

      Apr 15, 2022 -  in Chester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff discount Great people working there

      Cons

      Long hours Very busy shifts during race days Very stressful

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    Viewing 1 - 10 of 167 Reviews

    Miller & Carter Reviews FAQs

    Miller & Carter has an overall rating of 3.7 out of 5, based on over 170 reviews left anonymously by employees. 65% of employees would recommend working at Miller & Carter to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Miller & Carter employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Miller & Carter. This rating has decreased by -4% over the last 12 months.

    65% of Miller & Carter employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Miller & Carter 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

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