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Miller & Carter Reviews
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    Miller & Carter Reviews

    Updated 5 April 2019
    26 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Miller & Carter Group CEO Phil Urban
    Phil Urban
    3 Ratings

    Employee Reviews

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    1. "Really good company, would recommend"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Miller & Carter part-time

      Pros

      Good tips, good staff, flexible hours

      Cons

      Unsociable hours, hours change weekly

    2. "Not Great"

      StarStarStarStarStar
      Former Employee - Waitres
      Former Employee - Waitres

      I worked at Miller & Carter full-time

      Pros

      Can make some great tips

      Cons

      Training isn't brilliant, management was awful, no steady hours.

      3. Join the Miller & Carter team
      See Our Latest Jobs

    3. "Good benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bar Manager
      Former Employee - Bar Manager
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Miller & Carter full-time (More than 3 years)

      Pros

      Good benefits, always meet the best people working there as it introduces you to all walks of life

      Cons

      Not much structure in terms of progression

    4. "great training"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Miller & Carter full-time

      Pros

      the training on opening a new branch in Chester was some of the best I've had.

      Cons

      upper management care more about stats than staff satisfaction.

      Advice to Management

      stop pitting team against one anotehr with daf competitions and listen to the staff requests

    5. "Poor management, poor training."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Miller & Carter full-time

      Pros

      50% food discount
      Some staff were nice

      Cons

      Poor communication
      Poor training for me as a waitress
      Management aren't very good

      Advice to Management

      Start communicating
      Start training your staff properly not just throwing them in.

    6. "retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Miller & Carter full-time

      Pros

      you can earn good money when working on the floor (server)

      Cons

      hourly rate the same for everyone regardless experience ,skills

    7. "Waiter"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Waiter in Gosforth, North East England, England
      Current Employee - Waiter in Gosforth, North East England, England

      I have been working at Miller & Carter full-time (More than a year)

      Pros

      Great Tips and sociable work in a team.

      Cons

      The hours are mostly late nights.

      Advice to Management

      N/A

    8. Helpful (1)

      "Badly treated staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bar Staff
      Current Employee - Bar Staff
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Miller & Carter part-time (Less than a year)

      Pros

      friendly staff, understand supervisors that are very friendly

      Cons

      Awful uncompetitive pay, have to pay for everything, no staff meals, not allowed a drink of anything except tap water unless it is payed for, long hours.

      Advice to Management

      Look after your staff better, the reason you are always recruiting is because the staff are treated bad, there are no benefits of working for Miller and Carter, not even the pay is good, the only reason I joined is because I was desperate for a job.

    9. Helpful (1)

      "Housekeeper"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Housekeeper in Brighton, England
      Former Employee - Housekeeper in Brighton, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Miller & Carter part-time (Less than a year)

      Pros

      Good hours of work.

      Cons

      Promised hours that they couldn't deliver. Cliquey staff

    10. "Waiter"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Miller & Carter part-time

      Pros

      They are good to their employees

      Cons

      The pay isnt always amazin