Miller & Carter Reviews
Updated Jun 25, 2022
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Found 167 of over 170 reviews
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Approve of CEO
Phil Urban
32 Ratings
Pros
"face pace environment, good tips" (in 12 reviews)
"Good employers, fair wage, fast paced" (in 7 reviews)
Cons
"Long hours and late shifts on busy days" (in 21 reviews)
"bad managment and low pay for work" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Nice staff, good tips. The customers and regulars are lovely
Cons
Management have favourites, have to fight for hours
- Current Employee★★★★★
Pros
A fun place to work, made lots of new friends.
Cons
Work is a can be mundane and repetitive sometimes, and not many career progression oppertunities.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
- Some nice coworkers - Customers were rarely rude
Cons
- The space behind the bar was tiny so everyone got in each other's way - Managers rarely put out rotas on time - Very cliquey - I wasn't aware of most work parties or group chats because I didn't know anyone from before working there - Barely above minimum wage - Managers blame you for wasting alcohol if you're young and part-time - We were told that monthly tips would be given as a prize to the best employee each month which never happened - 15 hour contract but was made to work much more despite management knowing I had exams
- Former Employee, more than 3 years★★★★★
Pros
The people you work with and the training is well done- plenty of online and face-to-face education around safety and quality control.
Cons
The pay I would deem is low (as a bartender- arguments with tips), the hours can be long and you don't always get your break- you can be canceled last minute and it all takes a toll.
Continue reading - Current Employee★★★★★
Pros
- Good tips - Good training
Cons
- Poor pay - Poor management
- Current Employee, more than 1 year★★★★★
Pros
Good team, good manager, flexible hours
Cons
Frozen food, very busy, no staff meal
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Great training plan, great team
Cons
Long hours, no work life balance
- Former Employee, more than 1 year★★★★★
Pros
Tips were decent part of income
Cons
Asking to come in on your day off was a regular thing. Using Facebook for comms, so you get management calling you in or telling you off on social media. Unfair treatment regarding assigning the hours. Making you pay out of your pocket for mistakes, that happen under high pressure. No culture, no respect for employees. Regular incidents in the restaurant, that haven’t been dealt with properly.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
so fun and enjoyable so yeah
Cons
im not sure to be honest
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good staff discount Great people working there
Cons
Long hours Very busy shifts during race days Very stressful
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Miller & Carter Reviews FAQs
Miller & Carter has an overall rating of 3.7 out of 5, based on over 170 reviews left anonymously by employees. 65% of employees would recommend working at Miller & Carter to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
65% of Miller & Carter employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Miller & Carter 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
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