Mintel Reviews | Glassdoor.co.uk

Mintel Reviews

Updated 12 February 2019
203 reviews

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3.5
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Peter Haigh
108 Ratings

Employee Reviews

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Pros
  • "Very people oriented and loyal to employees, offering flexibility and great work/life balance" (in 27 reviews)

  • "Fun and has some work from home flexibility" (in 15 reviews)

Cons
  • "They attract young talented professionals under the promess of "internal career progression" but it's a lie" (in 14 reviews)

  • "You will end up working longer hours every week and if you don't hit targets you lose your flexi-time and work from home benefits" (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company to learn and improve your skills"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great people. Nice office. Can do attitude. Flexible hours. Work at home. Opportunities to grow.

    Cons

    Being a big company, sometimes it’s difficult to understand how each department operates. Decision making can be slow depending on your role.


  2. Helpful (1)

    "GNPD Data Entry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Mintel full-time (More than a year)

    Pros

    The employees are amazing people, that's what makes Mintel in my opinion.
    Offices are nice to work in, and good central location.
    Interesting company to work for.

    Cons

    Where do I start?
    Extremely poor pay, and the target structure is unrealistic. If you bring this up they will just tell you that YOU are the issue.
    The target bonus. Most people do not bother!
    Unrealistic daily-weekly targets! You are basically a machine to achieve the quantity/quality that they set out. An AI robot would struggle too!
    You will end up working longer hours every week and if you don't hit targets you lose your flexi-time and work from home benefits.
    Career progression is only for the favourites.
    The company loves spending money on EVERYTHING but no emphasis is given on staff retention.
    Nobody in the department has any time to even say "hello" or "goodbye!"

    Advice to Management

    Listen to staff concerns.
    Pay a wage which reflects living in London and the work which is expected. Happier staff = more productivity.
    Understand that staff are not robots and set realistic targets which accomodate more flexibility. Not a one size fits all approach.
    Reduce labour turnover.

  3. "Senior Research Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mintel full-time

    Pros

    Most of people here are nice and funny. Good work-life balance (for some roles).

    Cons

    Pay is low. All the managers know it but nobody wants to change anything.


  4. Helpful (1)

    "Image Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Image Editor in London, England
    Current Employee - Image Editor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mintel full-time (Less than a year)

    Pros

    Nice offices and nice team

    Cons

    Pay too little and the possibilities to grow are not that great


  5. Helpful (1)

    "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Mintel full-time

    Pros

    Relaxed open plan office, work at home days, fruit 2 days a week and free breakfast for early starts, good culture and flexi-time

    Cons

    Impossible to progress in the ifrst 6 months, sick time isn't paid for the training period.


  6. Helpful (1)

    "AVOID !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Mintel full-time (Less than a year)

    Pros

    There is literally not one pro that I can possibly think of from my time of working here.

    Cons

    Don't care about their employees, all they care about is making money. Any possible way they can skimp and not spend money then they will do it. The office is the only place they will invest the money because it looks good when a client visits. They sell themselves as an 'agency' but couldn't be further from an agency vibe.
    Offer absolutely no benefits except for things they legally need to offer. Anything additional that they offer, the employee needs to pay for.
    'Free Breakfast' yeah, if you're in by 8am.... which most people won't be if they have a life!
    No salary increases, if they do increase it will be by the most minimal amount.
    HR are an absolute joke with very rude people working in there - they are literally like the police. Can't possibly do anything or have fun without checking it off with them first and then they will tell you no.
    Extremely political environment, senior leaders have worked there for years and very cliquey and talk badly about you to each other.
    Got told you can work from home 2 days a week... well you can, in every other role but my role. Yet this was sold as a benefit to me in the interview process.
    All they want is bums on seats to make money - they will lie to get you through the door.
    All social events (if any) are done on the lowest budget possible - with HR 'policing' each event.
    Honestly just awful, don't even be blinded by the 'cool' office when you go for an interview.

    Advice to Management

    Stop talking about people behind their backs
    Stop getting involved in tiny issues that don't have anything to do with you
    Invest in your employees
    Develop your employees
    Make it a happier place to work


  7. Helpful (3)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mintel full-time

    Pros

    Friendly colleagues, beautiful office and general work environment

    Cons

    They attract young talented professionals under the promess of "internal career progression" but it's a lie. It's nearly impossible to progress at Mintel, and overall your work will never be acknowledged or rewarded. They do not see employees as people but just a number.
    Workers are under constant pressure to reach targets, and there's little help from management when you're having an issue. Flexi-time and work from home are a fraud: You only get flexi-time if you constantly reach targets, and people are allowed to work from home for one day only (used to be 3 days a few years ago, I bet you that it's going to cease to exist soon), and that will most likely happen after you complete the 6-month probaion, regardless of you reaching targets.
    Besides, the jobs are incredibly boring and repetitive, and extremely underpaid. You'll get out of Mintel with barely any new skill to add to your CV, as you'll have done the same tasks every day, learning nothing useful for your future.

    Advice to Management

    Increase your employees' salary, you should be ashamed of the low wage you offer for the amount of work asked.
    Stop taking advantage of young, international professionals.
    Actually offer what you promess: diverse work tasks, career progression.
    Treat people like humans with problems and a life outside work.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Mintel full-time (More than 5 years)

    Pros

    Flexibility with time as well as working from home.

    Cons

    Not the most competitive salary.


  9. "Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in London, England
    Current Employee - Customer Success in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mintel full-time (More than 3 years)

    Pros

    Great environment, a lot of opportunities to grow.
    Open minded company, you can implement new ideas very easily with management support.
    The company makes sure employees feel good and are happy. There's always a reason to celebrate.

    Cons

    Have nothing to add here

    Advice to Management

    nothing


  10. "My Mintel experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mintel full-time (More than a year)

    Pros

    Great atmosphere, great management, possibility to evolve within the company

    Cons

    No cons observed in the company