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Mitchells & Butlers

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Mitchells & Butlers

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Mitchells & Butlers Reviews

Updated 5 Dec 2023

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Found 2,123 of over 2K reviews
3.5
58% Recommend to a Friend
65% Approve of CEO

Found 2,122 of over 2K reviews

3.5
58%
Recommend to a Friend
65%
Approve of CEO
Mitchells & Butlers CEO Phil Urban (no image)
Phil Urban
582 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Team great to work with(in 87 reviews)
  • "+ Good training(in 80 reviews)
  • "Some of the staff was friendly(in 78 reviews)
  • "Great people to work for and witr(in 72 reviews)
  • "Good benefits and easy to use apps(in 45 reviews)
Cons
    1. 5.0
      15 Nov 2023
      Waiter/Waitress
      Current Employee
      Bournemouth, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      tips, amazing coworkers, hours available

      Cons

      hard work, long hours and customers are rude

      1. 4.0
        4 Dec 2023
        Finance Analyst
        Current Employee
        Birmingham, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Great discounts on food & drinks across all brands. - Payday socials in the Birmingham offices, great way to get to know other teams. - Supportive and empowering line managers.

        Cons

        - Salaries falling behind market rates

      2. Join the Mitchells & Butlers team
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        1. 2.0
          16 Oct 2023
          Bartender
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Fun at times Good discounts company wide

          Cons

          Awful pay and over worked Rarely got more than 15 minute break (if that) on shifts. When I requested a break i was often treated as if it was a selfish decision and a big ask when it is required by law. Management were selfish and hypocritical. The company discounts often had fine print you arent made aware of until theres nothing you can do about it. Could be bought drinks as tips, however you had to use them the same day but we weren't allowed to drink after shift, so essentially i could only be bought bottles of beer, cider, WKD or a soft drink with this rule and take it home with me. There is a good reason why this company has such poor staff turn over

          1. 2.0
            27 Nov 2023
            Team Manager
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            When a team works well it's incredible with everyone being on top of things Flexible hours Get to meet lots of unique people and interesting customers.

            Cons

            Manager dependent, with a bad one you can find yourself dreading just turning up, but with a good one it hardly feels like work at all. Hours are sparse as of late.

            1. 2.0
              15 Nov 2023
              Server/Waitress
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              - tips ( if they’re not being stolen ) - chatting to customers is fun

              Cons

              - management hypocritical behaviour ( forcing you to pay for food when they won’t or ‘forget’ to ) - overworking new staff that aren’t comfortable with a certain workload yet - leaving responsibilities to one staff member whilst the ‘clique’ goes and stands outside doing nothing without letting people know - getting auto clocked out for breaks you don’t have -managers not prioritising breaks when it’s dead they say it’s your responsibility because they ‘forget’ - saying everyone needs to work christmas day then conveniently letting some people have it off for unfair reasons

              1. 3.0
                19 Oct 2023
                Supervisor
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Pretty much always get the full hours I request (I.e. 40 hours a week) - this is mostly due to the internal pub management rather than M&B. Tips! M&B discount and discounts in a lot of high street brands with pick a perk.

                Cons

                Pay brackets between roles needs to be looked at and addressed! I am a shift supervisor meaning I manage the shift sometimes without any other management and am only on an extra 50p - £1 than those I am managing. There is absolutely no financial encouragement to become a supervisor and I could earn ‘nearly’ just as much with ALOT less stress as a team coach and leave all the management to someone else - luckily for my pub and team I actually wanted this experience.

                1. 5.0
                  5 Dec 2023
                  Anonymous Employee
                  Current Employee, less than 1 year
                  Cambridge, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  great teams that all work together for a common goal

                  Cons

                  pay could be better however pretty good for a 17 year old

                  1. 3.0
                    3 Dec 2023
                    Chef
                    Current Employee, less than 1 year
                    Bournemouth, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    almost flexible hours and days to choose

                    Cons

                    the common problem of evil GM and many people who put their heads down

                    1. 5.0
                      4 Dec 2023
                      Server/Waiter
                      Former Employee
                      Liverpool, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      very good tips for hour

                      Cons

                      very busy place to work

                      1. 2.0
                        1 Dec 2023
                        Chef
                        Current Employee
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Training and Development learn a lot that you may otherwise have to pay for.

                        Cons

                        Rates of pay are terrible. No fixed hours.

                      Viewing 1 - 10 of 2,122 Reviews
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                      Mitchells & Butlers Reviews FAQs

                      Mitchells & Butlers has an overall rating of 3.5 out of 5, based on over 2,177 reviews left anonymously by employees. 58% of employees would recommend working at Mitchells & Butlers to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Mitchells & Butlers employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mitchells & Butlers. This rating has improved by 1% over the last 12 months.

                      58% of Mitchells & Butlers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mitchells & Butlers 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

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                      Analytical Chemist

                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

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                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      1
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                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      8
                      2 Comments

                      Glassdoor has 2,177 Mitchells & Butlers reviews submitted anonymously by Mitchells & Butlers employees. Read employee reviews and ratings on Glassdoor to decide if Mitchells & Butlers is right for you.