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Monese Anonymous Employee Reviews

Updated 10 Jul 2020

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1.4
0%
Recommend to a Friend
38%
Approve of CEO
Monese Founder and CEO Norris Koppel
Norris Koppel
3 Ratings
  1. Helpful (2)

    "Proceed with caution"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monese full-time for more than a year

    Pros

    Amazing culture and diverse staff. Opportunities to learn and expand beyond your existing skills.

    Cons

    Empty promises and culture of fear from leadership. Things could be great one day with celebrations of how well the company is doing and promises of pay increases and becoming millionaires from your share options to shutting entire offices the next day and sacking key members of staff. Then CEO goes from sacking half the remaining staff to having a company meeting about future of the business seemingly hours later. No empathy or remorse. If you speak to anyone at risk of being fired you could be fired. Very ruthless. No one feels safe. If someone mentions glassdoor reviews, there are threats of legal action. Company has been unable to stay competitive and is shutting down any innovative ventures in a bit to stay alive.

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  2. COVID-19
    Helpful (7)

    "Stay away if you can"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Monese full-time for more than a year

    Pros

    USED TO be a good place to work at with well defined values and culture.

    Cons

    Total confusion in management. They have no empathy. One day they're smiling with you, the next you're fired. They'll tell everyone the company is doing well and no one should be worried, a week after, they fire half of the staff and shut down an entire office in Lisbon. No prior notice, and in the middle of a pandemic. They have no sympathy whatsoever and they lying. If you ever get an offer to work for this company, look away. There are way better alternatives. They struggle to set their mind on what needs to be done and are lagging behind competitors.

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  3. Helpful (4)

    "Toxic company with no clear objectives"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Monese full-time for more than a year

    Pros

    You'll find people from many different countries, which is amazing. The product is very good and can be really helpful for many people. The company is always seeking innovation and product improvements. Good work/life balance if you know how to set boundaries. Flexibility to work from home.

    Cons

    Unnecessary bureaucracy, bad mouthing and toxic environment for a startup. The company doesn't practice the values they preach. You won't find transparency or collaboration, for example. But they will make you believe you will. The company seems to be growing, but you don't know exactly where. People doesn't seem to agree very much on the best path to follow. Some people seem more customer-focused and other, more product-focused, which leads to confusing actions or unstable decisions. It's very frustrating to see how the company deals with Customer Support and leave their customers with no replies for weeks or even months. I've never had my own KPIs or objectives, which was - by far - my biggest frustration. I've never had a performance review and was always left in the dark about my own work. Meanwhile, I've been promised new positions and promotions and ended up in a collective dismissal process. I also believe the company should be more careful when hiring new people, specially because of the cultural fit. This plays a huge part in the toxic environment and in the high turnover. Lastly, I believe the benefits you get for working at Monese are not fair. You don't have health insurance, for example.

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