Monese Reviews

Updated 21 Apr 2021

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3.2
46%
Recommend to a Friend
62%
Approve of CEO
Monese Founder and CEO Norris Koppel
Norris Koppel
49 Ratings
Pros
  • "Work environment is very calm and fun at the same time(in 7 reviews)

  • "Competitive Salary and stock options available for every new joiner(in 4 reviews)

Cons
  • "Customer support is sometimes unaware of the changes made by product teams(in 4 reviews)

  • "No office at the moment, high turnover of people(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (6)

    "Poor executive/leadership management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Role 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monese full-time

    Pros

    - Salary (in my case, other salaries are completely unbalanced) - Fintech experience on my CV (I gained more by having it on CV vs. what I learned)

    Cons

    - Lack of domain expertise: majority of executive team members are either friends/former colleagues of each other vs. having domain expertise within banking services (and the ones w/ "banking" are completely misaligned w/ the market fit of Monese) - Lack of listening: Leadership rather listen to a consultant/contractor paid 2-3x more than to their existing employees (even if the message is the same) - Lack of transparency: salaries are not fairly distributed (some teams get raises while others have it frozen) - Lack of accountability: in other companies people would have been fired for their incompetence, whereas at Monese these are not addressed at all (some even get promotions!) - Territorial behaviour: Tallinn vs. London mentality; same thing happens across teams (whoever shouts more gets their way vs. the most impactful idea) - Leadership misalignment: executive team is not aligned and it feels they are all trying to outsmart each other - Lack of customer centricity: they keep building products that are broken (and don't fix it afterwards) or things that customers are not asking for (roadmap is based on "external" analysis vs. what existing customers are asking for) - Big ego when they haven't built anything significant: CEO has the biggest ego ever and keeps talking about how great Monese is, even when the competition are beating us by large

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  2. "Overall good company culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AML Analyst in London, England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Monese full-time for less than a year

    Pros

    Team culture made it super fun to work there

    Cons

    No internal progression at the company


  3. "Ok"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AML Investigator in London, England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Monese full-time for less than a year

    Pros

    - Small team, can make more of an impact - Great paced work - low pressure environment

    Cons

    - Not many employee benefits (healthcare, learning/development budget etc) - No office in London and no plans to open one soon - Very slow with implementation of work place changes

  4. "Good leadership team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monese full-time for more than 3 years

    Pros

    The company recently changed the composition of its leadership team and they really know what they are doing

    Cons

    Dilution of the original mission

    Continue reading
  5. Helpful (2)

    "."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in London, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monese full-time for more than a year

    Pros

    Nice mixture of people and skills

    Cons

    Poor upper management with little relevant experience

  6. Helpful (3)

    "Pathetic"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monese full-time

    Pros

    There is no pro to working for Monese

    Cons

    I had an entirely negative experience. The scale of incompetence was astonishing to me. I found the arrogance of the senior management disturbing. Multiple redundancy rounds in 2020 do not inspire confidence. I suspect they are in terminal decline.

  7. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Contracts Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Monese full-time for less than a year

    Pros

    Great overall structure and communication within the company. Transparent organisation where everyone is heard and made to feel welcome.

    Cons

    No cons to report here. My time at Monese was great!

  8. "Monese"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Android Developer in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Monese full-time for less than a year

    Pros

    Great place to work , awesome team.

    Cons

    Can't think of anything at all

  9. COVID-19

    "Still run like a start up"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Crime Investigator in London, England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Monese full-time

    Pros

    Good Wage (Now), Overtime, Remote Working (Only Took a Global Pandemic)

    Cons

    Very Cliquey, Lack of communication from management, for a young company has a attitude of "this is the way we've always done things here"

  10. "Instability"

    3.0
    Former Employee - Mobile Developer 

    I worked at Monese full-time

    Pros

    Skilled people and some good leaders

    Cons

    HR is a real mess

Viewing 1 - 10 of 74 Reviews

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