MoxiWorks Reviews

3.3

57% would recommend to a friend

(106 total reviews)
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Eric Elfman

68% approve of CEO

60% positive business outlook

MoxiWorks has an employee rating of 3.3 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MoxiWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
2.0
6 Oct 2018

Lacks Innovation

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management is proactive about building a good culture. There’s a lot of genuine people working there who want the company to succeed.

Cons

The company isn’t honest with itself, choosing to focus on metrics of convenience. Doesn’t understand its customer’s needs, resulting in products missing the mark. This is caused by the CEO who insists on developing product himself and yet knows nothing about product development methodologies to build customer experiences. He mistakes UI for UX. He doesn’t listen, thinks he knows everything and is much smarter than everyone else – a big-time narcissist with zero EQ. Truth.

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MoxiWorks Response
7y
We at MoxiWorks pride ourselves on building a great culture that encourages feedback and the rigorous debate that creates better products and services faster. No one here, including our CEO, is ever done improving themselves and their contribution to the company. We’re sorry that you had what you characterize as a bad experience in the product evolution process here, but know that all feedback, yours included, is taken seriously so we can keep making a great company even better.
1.0
8 May 2023

Don’t do it!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There used to be pros. It would have been easier years ago to write a list of pros. But now, there is quite literally nothing good about MoxiWorks. The company has gone broke morally and financially, and it shows. Paid for benefits are the only pro in 2023, and you can find that elsewhere with better (competitive, actually liveable) wages.

Cons

Onboarding is incredibly disorganized. Job description and job title do not match the responsibilities. No one knows what anyone does and no one knows how to help when it’s needed. Every job is being outsourced to low paid Philippine employees who are also being worked to the bone (but at much less pay of course) Those in the states are grossly under paid. Management makes terrible executive decisions that put the rest of the employees in a bind, they are struggling to stay afloat and pay rent while the execs are out traveling the world. Many questionable practices at this company. Many not up to snuff with the law. Management is toxic and refuse to recognize who the problem children are that are holding the company and it’s quality employees back. Acquisitions of companies globally did not help considering we were clueless to start with and ran a local company poorly, I don’t know who thought they could handle a global scale. You can see in these reviews when it started to go down hill. Take the warnings! Stay away!

1.0
16 Jul 2025

Trainwreck

Recommend
CEO approval
Business outlook

Pros

Free coffee (if you're in the office, which you won't be, because no one wants to be there). Some genuinely good people scattered around if you look hard enough

Cons

Everyone who has options from the Vector (PE owner) deal have either left or are just just mailing it in, because these share awards are worthless given how crappy the valuation is going to be when they sell. This company is likely looking at a profit multiple of like 8x if they are lucky, not a revenue multiple, because the average subscription customer lasts like 2 years. This place is a slow-moving train wreck. Leadership is completely incompetent — like, shockingly bad. No vision, no strategy, just empty jargon and recycled slide decks. They love to talk about “innovation” while clinging to outdated tech and processes from 2012. It’s all fluff, no substance. The product sucks so much and there is a deep tech debt. Revenue retention at this company is in the toilet with something like 70% dollar retention (i.e. 30% of the revenue churns or downsells every year), because it doesnt work properly and customers figure that out before the first renewal cycle. The culture is this weird combo of fake niceness and passive-aggressive avoidance. No one will tell you to your face there’s a problem — they’ll just smile, nod, and then ignore you until you give up. Decisions are made behind closed doors by a clique of longtime insiders who reward loyalty over actual skill. Middle management is bloated and useless — basically a protection racket for people who’ve been there too long to fire. There's a weird obsession with consensus — but not in a good way. Nothing moves unless every manager signs off, so even simple projects take months. Feedback loops are broken; if you're not part of the inner circle, your input goes nowhere.

Viewing 1 - 3 of 106 Reviews

Glassdoor has 109 MoxiWorks reviews submitted anonymously by MoxiWorks employees. Read employee reviews and ratings on Glassdoor to decide if MoxiWorks is right for you.