Mullen Reviews

I started at Mullen as an Assistant Account Executive 2 weeks after graduating, and boy, was that a rough transition. To say that the senior management was un-supportive is an understatement. After a few weeks of work I was told that I always needed to be the last person on the team to leave. That meant if someone had to work until midnight, I also had to stay in the office until midnight--even if I had absolutely nothing to do. I don't think I ever left before 9pm. And of course there is no overtime and the pay is absolutely terrible. In addition to ridiculous hours, I found people in account management to be incredible petty and cut-throat. There was absolutely no team spirit. Everyone was out for themselves. I knew I needed to quit when one of my supervisors told me that I should never voice my opinions during meetings--even when what I was saying was a valuable contribution.

Working at MullenLowe Mediahub was one of the worst experiences of my career. At MullenLowe Mediahub, I was belittled, humiliated, and disrespected by those above me, a trend I unfortunately witnessed throughout the agency. I witnessed multiple coworkers' breakdowns over the way they were treated by managers and the workload that was keeping them at the office at 9pm on a Friday night. The department I was in was very bottom-heavy, with entry-level coworkers being given entire accounts to run on their own with little or no support and guidance. The workload, even for a more experienced person like me, became unmanageable. I felt like I was seen to the agency only by how much I could continue to take on, not as a human being. I took 1 vacation day during my time here because there was simply no one to cover the workload on 7 out of 8 of my accounts. Unlimited PTO? What a joke. When I went to my manager to express my concerns over the workload, I was met with a hostile response and the rebuttal that if I was better at "prioritizing" my work, I could leave at 6 every day like they did. We all enjoyed watching our manager strut out of the office at 6 while the rest of us looked forward to a long night ahead. They never offered to help. After I went to my manager to find a solution to the issues at work, an HR meeting was set up to discuss me. How do I know this? A recap was "accidentally" sent to the entire team. The best way to describe my time at this poor excuse for an agency is working here is like being a hamster on a wheel, always told to run faster faster faster while consistently being scolded for all the things you're not doing. I stayed because I didn't want the blemish of a short stint on my resume. But ultimately I looked around the office and saw no one I admired or wanted to emulate, and I knew I needed to leave. Leaving this agency was the best decision I have ever made, and I hope you will consider my review if deciding to take a job here (tldr: don't) And the office sucks.