Nando's UK Buddy Trainer Reviews | Glassdoor.co.uk

Nando's UK Buddy Trainer Reviews

Updated 27 August 2018
11 reviews

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Buddy Trainer

3.9
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Employee Reviews

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Pros
  • "free food everyday, nice atmosphere" (in 63 reviews)

  • "A free meal every shift - sometimes twice if you work long enough" (in 42 reviews)

Cons
  • "Can be long hours if working in restaurants" (in 38 reviews)

  • "except late nights when on a close which is expected in this line of work" (in 17 reviews)

More Pros and Cons

  1. "Training new employees, welcoming them in the company, doing paperwork but also working on the floor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buddy Trainer in Brighton, England
    Current Employee - Buddy Trainer in Brighton, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nando's UK full-time (More than a year)

    Pros

    I have paid break every shift which is more than 4 hours where meal is included. Changing positions on the floor every day, flexibility. Giving excellent customer service,

    Cons

    Dealing with complains, difficult customers. Working more than 11 hours in very busy environment. Late night finish. Weekends always working.


  2. "Graft with no reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buddy Trainer in Manchester City Centre, England
    Former Employee - Buddy Trainer in Manchester City Centre, England

    I worked at Nando's UK full-time (More than 5 years)

    Pros

    Good social environment, all in the same boat, poorly paid and plenty of manual labour

    Cons

    Make you think your hard work means something but no progression. I knew people that worked there for 8 years with one promotion

    Advice to Management

    Value people who obviously have commitment

    Nando's UK Response

    29 Aug 2018 – Attraction & Campaigns Advisor

    Morning, we'd like to look into your feedback further - can you please email HRsupport@nandos.co.uk with more detail?

  3. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buddy Trainer in London, England
    Current Employee - Buddy Trainer in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nando's UK part-time (More than a year)

    Pros

    Staff Meals
    Flexible hours
    Holiday

    Cons

    Busy shifts
    Long hours

    Advice to Management

    be kind and honest to your staff


  4. "Buddy trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buddy Trainer in Eastleigh, England
    Current Employee - Buddy Trainer in Eastleigh, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    If u like to work with passion and integrity here u find the right place

    Cons

    Nothing to say sorry about this


  5. "Perfect Job for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buddy Trainer in Leeds, England
    Current Employee - Buddy Trainer in Leeds, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Great company to work for:
    Great values
    Free food on shift
    Adequate breaks and paid breaks (Differ dependent on shift)
    Good rates of pay
    Flexible - shift swaps possible
    Friendly and generally young energetic staff
    A good Nandos manager is a great manager
    Regular staff nights out - both within the region including other local Nandos stores and store specific days and nights out

    Cons

    Weekend work and some unsocial hours - closes are finished when the job is done - not a bad thing - but does mean if shift is busier than expected or staff are slow, its an undetermined and late finish (possibly 2am on a weekend)


  6. "Good benefits but depends on the store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buddy Trainer in Leeds, England
    Current Employee - Buddy Trainer in Leeds, England
    Recommends

    I have been working at Nando's UK full-time (More than 3 years)

    Pros

    Training, free food, good team, paid breaks, good holiday allowance, good team activities (Christmas and summer parties), good opportunities for progression

    Cons

    Depends on your store, management at some stores aren't good at communicating or keeping up their end of things when you want to progress


  7. "Would recommend but not long-term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buddy Trainer in Leeds, England
    Former Employee - Buddy Trainer in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere
    Many benefits
    Easy to book time off
    Decent pay

    Cons

    Tedious
    Extremely fast paced on busy shifts
    Tips are used for staff days out instead of split at the end of shift
    Cleaning is extremely lengthy could finish a night shift anywhere between 11.30pm-3am

  8. "Customer Service Assistant/Buddy Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant/Buddy Trainer in Ashford, Kent, South East England, England
    Former Employee - Customer Service Assistant/Buddy Trainer in Ashford, Kent, South East England, England

    I worked at Nando's UK full-time (More than a year)

    Pros

    Fun Environment, Nando's for staff meal.

    Cons

    Basic salary was minimum.


  9. "Good company, good people, they care and help if anybody want to grow up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buddy Trainer in London, England
    Former Employee - Buddy Trainer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nando's UK full-time (More than a year)

    Pros

    Managers support in personal and professional live, friendly enviroment, staff food, enough hours

    Cons

    Low salary, restaurants are open till late, hard cleaning at the end of the shift


  10. "Really depends on the restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Buddy Trainer
    Former Employee - Buddy Trainer
    Recommends
    Approves of CEO

    I worked at Nando's UK (More than a year)

    Pros

    Honestly, it depends on which restaurant you work at. I worked at two in my time at Nando's. My first restaurant was awesome. Pros of that were
    - Supportive management team
    - Above living wage for all employees, and higher pay for people who cross train/work the hardest
    - Regular lock-ins and group activities
    - Fun environment
    - Progression opportunities
    - Free meals on breaks

    Cons

    My second restaurant was less good. I was ill and receiving SSP, and three times the management team did not send my sick note to payroll, meaning I didn't get my money. This meant I couldn't pay bills, rent, or anything like that. Management team did not understand the correct procedure for sickness and used the excuse "well it doesn't happen often so we don't really know", which really isn't good enough in my opinion.
    I was forced to take a pay cut after I transferred. A pay cut was never mentioned in the transferal process.
    Other than that...
    - Late nights, but really should be expected in the industry
    - You don't get to keep tips (these are all put together for staff days out but I'd personally rather have the money)
    - Long hours, many 10-12 hours shifts, quite hard to have a work/life balance

    Advice to Management

    Make sure you know your job inside out like you expect your Nandoca's to. It's not good enough to say 'I don't know because we don't do it very often'.