Nando's UK Manager Reviews | Glassdoor.co.uk

Nando's UK Manager Reviews

Updated 26 December 2018
29 reviews

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Manager

4.4
StarStarStarStarStar
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Employee Reviews

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Pros
  • "free food everyday, nice atmosphere" (in 64 reviews)

  • "Lots of benefits including free meals and trips overseas" (in 45 reviews)

Cons
  • "Can be long hours if working in restaurants" (in 41 reviews)

  • "The only thing I do struggle with is work/life balance" (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Restaurant Manager in Sunderland, North East England, England
    Current Employee - Assistant Restaurant Manager in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than 8 years)

    Pros

    Good work life balance,

    Good perks and up to 4K bonus

    Assistant trip each year

    Cons

    Late nights

    Travel to get to work

    Not enough managers sometimes


  2. "All good"

    StarStarStarStarStar
    Current Employee - Assistant Manager in Southampton, England
    Current Employee - Assistant Manager in Southampton, England

    I have been working at Nando's UK (More than 3 years)

    Pros

    It a qsr so fast paced

    Cons

    It was all ok, the usual restaurant trade.

  3. "5 Years in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Assistant Manager in High Wycombe, England
    Current Employee - Second Assistant Manager in High Wycombe, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Great People, Great benefits for nandocas

    Cons

    Company out of touch, needs to reassess roles especially griller pay

    Nando's UK Response

    24 Oct 2018 – Attraction & Campaigns Advisor

    Morning, thanks for your review. We'll be more than happy to discuss your feedback further, if you wish to email HRsupport@nandos.co.uk.


  4. "Great company, challenging hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Cleckheaton, England
    Current Employee - Assistant Manager in Cleckheaton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nando's UK full-time (More than a year)

    Pros

    Lots of development, lots of support, great perks

    Cons

    One weekend off in 4, long hours between 7am and 2am, not a great work/life balance for a family


  5. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Trowbridge, England
    Current Employee - Manager in Trowbridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK part-time (More than 3 years)

    Pros

    work life balance
    great people
    great values
    care about people
    great food

    Cons

    not enough staff sometime
    clearer pay grades
    not enough reviews


  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Lots of fun, flexibility and good company values

    Cons

    None that I can think of :)


  7. "A 2nd family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager in Dover, England
    Current Employee - First Assistant Manager in Dover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than a year)

    Pros

    Really care about your personal growth and development. Superb progression opportunities!

    Cons

    Long hours, standard hospitality shifts

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nando's UK (More than a year)

    Pros

    Good team work and team spirit

    Cons

    Too busy that there's little rest sometimes

    Advice to Management

    More incentives


  9. "So glad I joined Nando’s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager in Manchester, England
    Current Employee - First Assistant Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than a year)

    Pros

    Job development, support, training, benifits, free food, discount scheme, cycle to work, Indaba (overseas conference), just a really caring company. I love it!

    Cons

    Shift patterns, maybe a few more days holiday to compensate for working through bank holidays/Christmas and weekends.

    Advice to Management

    Give different bonus structure for 1st/2nd Assistant managers


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nando's UK full-time (More than 3 years)

    Pros

    - Good Training workshops
    - Feedback culture allows you to grow (if given properly and received with an open mind)
    - Good networking culture across the company, you can easily call senior members at head office and they will be happy to help.
    - Youn working environment and 3 staff parties per year.

    Cons

    - You are contracted to work 48h per week but end up doing a lot more. I was doing an average of 53h per week, depending on delivery times and general workload.
    - There is a huge "favouritism culture" within the company. If your boss(es) likes you or you are the popular person in your business region, you'll be promoted if not you'll be forgotten.
    - Huge lack of transparency when dealing with pay reviews. Two assistant managers working in the same restaurant and with similar responsibilities can be paid significantly different. This is partially due to the point mentioned before and to the fact assistant managers from high-volume restaurants get paid more, however, when they transfer to small-volume restaurants this is not balanced out, creating a big pay gap between them and the existing assistant managers of the small-volume restaurant.
    - The feedback culture can be used to pick on little things and delay someone's progress (see point two about favouritism). Progress should be better monitored.
    - In some restaurants (becoming more popular across the company) there is a growing 24/7 what-app/ FB manager group chat going on. This is hell! No work/home balance at all!
    - The values promoted by the company are great in theory. Shame they don't work in practice.

    Advice to Management

    It is a decent company to work for as an assistant manager but don't expect to progress as quickly as advertised. If you like partying hard and brown-nosing, this is a perfect company for you but if you don't share these values and rather have a more distinct work/home life balance it might take you longer to progress.

    - Bonuses are achievable but it depends very much on the location of your restaurant and usage of your restaurant. If you work in an old small-volume restaurant you will likely have more expenses with repairs and others and, while negotiable, your budget line doesn't really reflect these aspects.